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All Journal The IJICS (International Journal of Informatics and Computer Science)
Ika Nurlaili Isnainiyah
Universitas Pembangunan Nasional Veteran Jakarta, DKI Jakarta
Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering

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Assessing User Experience of the Online Petition System in Indonesia based on UEQ Ika Nurlaili Isnainiyah; Bambang Triwahyono
The IJICS (International Journal of Informatics and Computer Science) Vol 5, No 2 (2021): July 2021
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/ijics.v5i2.3195

Abstract

This study analyzes the user experience of online petition system Petisionline.com towards the participatory culture of Indonesian citizens. This participation can be in the form of citizens’ individual opinions to involvement in communities or groups. The user experience analysis in this study refers to the assessment using modified long version of User Experience Questionnaire (UEQ) which consists of six experiences scales, namely attractiveness, perspicuity, efficiency, dependability, stimulation and novelty. Based on the scoring results of 26 items from UEQ, dependability and novelty scale scored the lowest among other scales. Petisionline.com needs to improve the aspects related to both scales to enhance its role in facilitating the participatory culture.
Desirable and Usefulness Aspects Analysis of Web-based Data Portal using UX Honeycomb Ika Nurlaili Isnainiyah; Ati Zaidiah; Yulnelly Yulnelly; Yuni Widiastiwi
The IJICS (International Journal of Informatics and Computer Science) Vol 5, No 2 (2021): July 2021
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/ijics.v5i2.3199

Abstract

The implementation of e-government in Indonesia, one of which is supported by Indonesia's involvement in the Open Government Partnership (OGP) in supporting the disclosure of public information. Satu Data Pandeglang web portal system is a manifestation of the implementation of e-government at the presence stage, where technology plays a role in providing basic information that is easily accessible to the public. This study aims to implement the user-centered design process by conducting an initial evaluation of the Satu Data Pandeglang web portal system based on two priority aspects of UX Honeycomb, namely the desirable and usefulness aspects. Based on the research results, the overall mean value of the eight variables from both desirable and usefulness aspects is 3.63 which is still below the value of 4. These results indicate that these two aspects of UX Honeycomb still need to be improved and redesigned at the next development stage
Co-Authors Bambang Triwahyono Widiastiwi, Yuni Yulnelly Yulnelly Zaidiah, Ati