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All Journal Jurnal Manajemen Informatika Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi International Journal of Advances in Data and Information Systems
Wartika .
Universitas Komputer Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Computer Science & IT Education Electrical & Electronics Engineering Social Sciences

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SISTEM INFORMASI GEOGRAFIS JARINGAN JALAN KABUPATEN SIAK PROPINSI RIAU Wartika Wartika; Mahfud Abdul Ghoni
Jurnal Manajemen Informatika (JAMIKA) Vol 1 No 1 (2011): Jurnal Manajemen Informatika (JAMIKA)
Publisher : Program Studi Manajemen Informatika, Fakultas Teknik dan Ilmu Komputer, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (548.755 KB) | DOI: 10.34010/jamika.v1i1.691

Abstract

Siak Regency is one of the districts included in the area of Riau Province. As a growing district, the existence of roads is very important to support programs Siak District Government. In managing the data path, Siak District Government is still using the archive documents the survey and its management is still manual. Therefore, in this study will discuss the design of Geographic Information Systems of Siak Regency Road Network to facilitate the data management path. In addition to designing geographic information systems, another goal that will be done is to implement and test the Geographic Information System of Siak Regency Road Network which has been designed previously. Geographic Information Systems in the design of this road network, data collection methods used were observation and interviews, the method of approach used is a structured approach method, the method of system development using the waterfall model. Tools for analysis and design includes flowmap, context diagrams, data flow diagram of a relation table, entity relationship diagrams and data dictionary. The software used in the design of Geographic Information System of Siak Regency Road Network is a Microsoft Visual Basic.net as an interface, Microsoft Office Access as the database and MapInfo MapX 5.0 as a data processing map. Results from this study is a Geographical Information System of Siak Regency Road Network is expected to help performance Siak District Government to manage the data path. It also can be used to compile reports relating to the road network data.
PEMODELAN ARSITEKTUR ENTERPRISE SEKOLAH MENENGAH PERTAMA NEGERI 1 PARIGI UNTUK PENERAPAN STANDAR NASIONAL PENDIDIKAN (SNP) MENGGUNAKAN TOGAF ADM 9.1 Wartika .; Hani Irmayanti; Imelda Pangaribuan
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol 3 No 1 (2017): Mei 2017
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v2i2.306

Abstract

Suatu Organisasi dalam meningkatkan kinerja dari setiap proses bisnis yang berlangsung di dalamnya memanfaatkan teknologi informasi dan sistem informasi. Salah satunya adalah SMPN 1 Parigi yang dalam menerapkan Standar Nasional Pendidikan (SNP) memanfaatkan Teknologi Informasi. Tetapi di Sekolah ini belum ada sistem informasi terintegrasi yang dapat digunakan untuk membantu penerapan SNP.Oleh karena itu dibutuhkan rancangan arsitektur enterprise yang digunakan sebagai acuan pembangunan dan pengembangan sistem informasi Sekolah.Arsitektur enterprise merupakan perencanaan, pengklasifikasian, pendefinisian dan rancangan konektifitas dari berbagai komponen yang menyusun suatu enterprise. Penelitian ini menggunakan Framework TOGAF (The Open Group Architecture Framework) ADM(Architecture Development Method), tahapannya yaituArchitecture Vision, Business Architecture, Information System Architecture, Technology Architecture, Opportunities and Solution, dan migration Planning. Beberapa Tools yang digunakan yaitu Value Chain, Diagram UML dan BPMN. Hasil dari penelitian ini adalah adanya rancangan sistem informasi yang akan digunakan sebagai pendukung pemenuhan standar nasional pendidikan di Sekolah dan Sekolah memiliki Blue Print atau Model Arsitektur Enterprise yang dapat digunakan untuk merancang dan mengembangkan sistem informasi. 
Relation of Chatbot Usage Towards Customer Satisfaction Level in Indonesia Andri Sahata Sitanggang; R Fenny Syafariani; Febilita Wulan Sari; Wartika Wartika; Novrini Hasti
International Journal of Advances in Data and Information Systems Vol. 4 No. 1 (2023): April 2023 - International Journal of Advances in Data and Information Systems
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/ijadis.v4i1.1261

Abstract

In customer service for businesses in Indonesia, chatbot are predicted to be a pillar of business, especially chatbot that are able to reach customers proactively, provide availability 24 hours a day, even fulfill requests and answer customer questions quickly which has an important value in customer satisfaction factor in use of chatbot in Indonesia. The world of chatbots is very diverse to study from various aspects such as from a technological point of view, the study of natural language conversation of chatbots done by Shawar and Atwell concluded that chatbots are useful as a “tool”, entertainment tools, also learning and practice tools, as well as tools to help with e-commerce and other fields. Another chatbot study compared the ability of offline customer service agents in general on marketing and how to represent an online business with a chatbot and its effect on improving relationships with customers. In conclusion, chatbots provide an efficient alternative solution to conventional customer service in reducing the repetitive tasks of human admins in solving customer problems, or allowing the ability to respond to various customer needs.
P3P(Training, Use, and Implementation) of the GO-Turtles Application as a Provider of Turtle Conservation and Ecotourism Services Supporting Conservation Groups Andri Sahata Sitanggang; R Fenny Syafariani; Febilita Wulan Sari; Lusi melian; Agus Nursikuwagus; Novrini Hasti; Wartika
ABDIMAS: Jurnal Pengabdian Masyarakat Vol. 7 No. 4 (2024): ABDIMAS UMTAS: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Muhammadiyah Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35568/abdimas.v7i4.5463

Abstract

There is a discrepancy in reports between each conservation officer and this causes difficulties in carrying out supervision, resulting in a decrease in the number of turtles and slow ticket service processes. This community service activity aims to help community groups consisting of conservation groups and tourism groups in data management. For conservation groups, it is to facilitate the management of conservation data into computerization. Meanwhile, for tour groups, it is easier to process tickets with scan and print technology. Therefore, the Universitas Komputer Indonesia team will carry out training and mentoring activities for the GO-Turtles desktop and mobile-based application. This application consists of a conservation system and a ticketing system. The method used in the creation and implementation of the application uses a technological approach pattern through discussion/dialogue on the problems that occur using a questionnaire with several questions. This application will also be connected to Scanner technology and automatic Printing technology which consists of registration, mailing, conservation, and ticketing functions. The results of the conservation group's community service activities can be filled in online every day and can be saved in the application, while tourism groups, can use scanner technology and printer technology which produce tickets online and offline, and the result of this activity is the data processing process that has been successfully carried out by conservation and tourism officers
Co-Authors Agus Nursikuwagus Andri Sahata Sitanggang Febilita Wulan Sari Hani Irmayanti Imelda Pangaribuan Lusi Melian Mahfud Abdul Ghoni Novrini Hasti R Fenny Syafariani