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Journal : Journal of Multidimensional Management

The Influence of Facilities on Visitors' Emotional Value at Mifan Water Park Tourist Attraction in Padang Panjang City Zendlyve Furqon; Dwi Pratiwi Wulandari
Journal of Multidimensional Management Vol. 2 No. 1 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i1.29

Abstract

This study investigates the effect of tourist facilities on visitors’ emotional value at Mifan Water Park, Padang Panjang, Indonesia. Using a quantitative, causal-associative design, data were gathered from 379 respondents via structured questionnaires. Tourist facilities were measured by indicators such as cleanliness, functionality, and availability, while emotional value encompassed comfort, enjoyment, and satisfaction. The regression analysis revealed a strong and statistically significant relationship (β = 1.856, p < 0.001), with an adjusted R² of 0.808, indicating that approximately 80.8% of the variation in emotional value can be explained by the perceived quality of facilities. Despite slight heteroscedasticity and non-normal residuals, classical assumption tests confirmed the model’s reliability. The findings emphasize that facility improvements are critical for enhancing emotional experiences and competitive positioning in regional tourism markets. This study contributes to the literature by contextualizing the role of physical environment in emotional value creation at localized water-based attractions in Southeast Asia.
The Influence of Job Performance on Employee Career Development at Truntum Hotel Padang Saniyyah Fitri; Dwi Pratiwi Wulandari
Journal of Multidimensional Management Vol. 2 No. 3 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i3.64

Abstract

This study aims to analyze the influence of job performance on employee career development in the hospitality sector, with a specific focus on Truntum Hotel Padang. A quantitative research design with a causal associative approach was employed, involving a total sample of 76 permanent employees. Data were collected through a structured questionnaire and analyzed using simple linear regression with SPSS version 25. The findings reveal that job performance has a positive and significant effect on career development, with a regression coefficient (β = 0.303, p < 0.05) and an R² value of 0.064. This indicates that 6.4% of the variance in career development can be explained by job performance, while the remaining proportion is influenced by other factors. Theoretically, this study contributes to career development literature by providing empirical evidence from the Indonesian hospitality industry, which remains underexplored. Practically, the findings suggest that hotel managers should design fair appraisal systems, transparent promotion pathways, and inclusive human resource policies to enhance employee motivation and retention. The study also highlights the importance of integrating performance management with organizational support practices.