Article Per Year (5 Year)
p-Index From 2020 - 2025
0.751
P-Index
This Author published in this journals
All Journal Alignment: Journal of Administration and Educational Management Jurnal Sains Manajemen dan Bisnis Indonesia
Nugroho Edie Santoso
Unknown Affiliation
Humanities Economics, Econometrics & Finance Education Social Sciences

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
Pengaruh Price, Physical Evidance Terhadap Customer Satisfaction Melalui Customer Loyalty Nugroho Edie Santoso; Ni Nyoman Putu Martini Ghottama
Jurnal Sains Manajemen dan Bisnis Indonesia Vol 10, No 1 (2020): Jurnal Sains Manajemen dan Bisnis Indonesia
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/jsmbi.v10i1.3385

Abstract

Rancangan penelitian pada penelitian ini adalah explanatory research yakni untuk menjelaskan kedudukan-kedudukan variabel yang diteliti serta untuk mengetahui hubungan antara satu variabel dengan variabel lainnya. Besar sampel  yang diperlukan 380 mahasiswa yang dipilih secara acak pada masing-masing fakultas sesuai dengan proporsinya. Landasan teori dan penelitian terdahulu yang sudah dilakukan menjadi dasar kerangka konseptual dalam penelitian ini. Variabel Price dan variabel Physical Evidance  memiliki pengaruh terhadap Customer Satisfaction (mahasiswa) dan Customer Loyalty (mahasiswa), selain itu juga memiliki pengaruh Customer Loyalty (mahasiswa) terhadap Customer Satisfaction (mahasiswa). Hasil uji dari lima variabel semuanya menghasilkan nilai yang positif dan signifikan, sesuai dengan model yang disampaikan, masing-masing variabel memiliki peran yang saling mempengaruhi satu sama lain sehingga Customer Satisfaction yang dituju melalui Customer Loyalty tercapai dengan nilai yang positif.
Meningkatkan Kolaborasi antar Generasi di Tempat Kerja untuk Produktivitas yang lebih Baik (Kantor Desa Jombang) Rahmawati, Ima; Nugroho Edie Santoso; Harmawan Teguh Saputra
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 3 (2025): Alignment: Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/1hfhjd64

Abstract

Generational diversity in the modern workplace creates challenges as well as opportunities in building effective collaboration. This study aims to evaluate the conditions of intergenerational collaboration in the Jombang Village Office, identify factors that influence such collaboration, and analyze the role of technology and strategies for improving intergenerational collaboration in increasing work productivity. The research method used is quantitative-descriptive with a survey approach and in-depth interviews. Respondents consisted of 50 employees representing Generations X, Y, and Z. The results of the study indicate that the conditions of intergenerational collaboration are in the good category (average score of 3.8), but there are still challenges in communication and technology adaptation. The use of collaborative technology received the highest score (4.1), indicating its important role in bridging generations. Strategies that are considered effective include cross-generational training, open communication, and mentoring programs. This study confirms that a comprehensive strategic approach is needed to create synergy between generations in the village government environment.   Keywords: Intergenerational Collaboration, Cross-Generational Training, Collaborative Technology  
Peran Manajemen Sumber Daya Manusia dalam Menciptakan Organisasi Berkelanjutan (Studi Kasus di SDN 03 Jombang) Suroto, Suroto; Nugroho Edie Santoso; Hanif Hadinata Utama
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 3 (2025): Alignment: Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v8i3.15101

Abstract

This study aims to examine the implementation of human resource management (HRM) in creating a sustainable organization at SDN 03 Jombang. In the context of the ever-evolving world of education, management performance, continuous training, and transformational leadership are important factors in ensuring the sustainability of the organization. This study uses a qualitative descriptive approach with a research population consisting of the principal, five senior teachers, and three administrative staff selected by purposive sampling. Data were collected through semi-structured interviews, observations of daily activities, and document analysis related to management performance and training programs. The results of the study indicate that the implementation of HRM based on transparent performance management, relevant training, and transformational leadership contributes to improving the quality of education and operational efficiency at SDN 03 Jombang. In addition, the main challenges faced by this school are limited resources and difficulties in implementing HRM optimally. Keywords: Power, Human, Management, Organization, Resources
Kepemimpinan Transformasional dalam Menghadapi Perubahan Organisasi Arifim, Muhammad; Nugroho Edie Santoso; Harmawan Teguh Saputra
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 5 (2025): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/qe8tp785

Abstract

This study aims to analyze the application of transformational leadership in addressing organizational change at Baiturromah Vocational High School, specifically in the context of curriculum adjustment and educational technology adoption. The research method used was a qualitative case study approach. Data were collected through in-depth interviews, participant observation, and document analysis with the principal, teachers, and administrative staff. Data were then analyzed thematically to identify leadership patterns and strategies in the organizational transformation process. The results indicate that the principal implemented the four dimensions of transformational leadership: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. This implementation had a positive impact on increasing teacher participation, internal collaboration, strengthening partnerships with industry, and enhancing student learning motivation. Obstacles that emerged included resistance to change, limited facilities, a digital competency gap, and suboptimal internal communication. Strategies used by the principal to overcome these challenges included ongoing training, a persuasive approach, strengthened communication, and external collaboration. The conclusion of this study confirms that transformational leadership is effective in driving adaptive, collaborative, and sustainable organizational change, provided it is tailored to the context and resource readiness of the educational environment.   Keywords: Transformational Leadership, Organizational Change, Vocational Education  
Co-Authors Arifim, Muhammad Hanif Hadinata Utama Harmawan Teguh Saputra Ima Rahmawati Ni Nyoman Putu Martini G Suroto Suroto