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All Journal Prosiding Konferensi Nasional PKM-CSR Jurnal Manajemen Maranatha
SRI WILUDJENG SUNU PURWANINGDYAH
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Humanities Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Nursing Public Health Social Sciences

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Pentingnya Pelatihan Peningkatan Pengetahuan Marketing Online Di Era Pandemi Covid 19 Bagi UMKM Di Wilayah Jawa Barat SRI WILUDJENG SUNU PURWANINGDYAH; YELLI EKA SUMADHINATA; GALUH BOGA KUSWARA
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 3 (2020): Peran Perguruan Tinggi dan Dunia Usaha Dalam Pemberdayaan Masyarakat Untuk Menyongsong
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (212.958 KB) | DOI: 10.37695/pkmcsr.v3i0.951

Abstract

Saat ini sektor Usaha Mikro Kecil Menengah (UMKM) telah berhasil menjelma menjadi sumber penggerak ekonomi baru di Indonesia. Maka tidak berlebihan apabila kita menyebut bahwa ekonomi di Indonesia tumbuh pesat lewat sektor UMKM. Peran UMKM terhadap perekonomian dan penyerapan tenaga kerja memang tidak lagi diragukan. Namun kondisi UMKM di era pandemi seperti ini dapat diibaratkan hidup segan mati tak mau. Penularan virus corona yang demikian cepat dan masif telah memaksa pemerintah menerapkan Pembatasan Sosial Berskala Besar (PSBB), hal ini akan juga berdampak mematikan berbagai aktivitas bisnis pelaku UMKM. Tatkala mobilitas masyarakat dan pelaku bisnis dibatasi, maka semakin sempit ruang gerak warga sebagai konsumen, maka aktivitas usaha dan bisnis pun kian terbatas atau stagnan. Sehingga perusahaan atau pelaku bisnis lesu. Untuk memberikan semangat lagi pada pelaku bisnis , maka perlu adanya pelatihan marketing secara on line guna meningkatkan kegiatan pemasaran. Adapun materi kegiatan pelatihan on line ini dapat berupa design Web, desain pesan, dll. Dengan adanya pelatihan tersebut para pelaku bisnis dapat bangkit lagi yang berdampak pada peningkatan pendapatan meningkat. Pelatihan ini dilaksanakan pada tanggal 22 Juni 2020 s.d 27 Juni 2020. Peserta PKM pada pelatihan ini yang hadir sebesar 49 orang . Hal ini dilakukan agar kegiatan pelatihan marketing online ini dapat berjalan secara efektif dan efisien.
Pengaruh electronic word of mouth dan food quality terhadap keputusan pembelian Sri Wiludjeng Sunu Purwaningdyah
Jurnal Manajemen Maranatha Vol 19 No 1 (2019): Cover
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v19i1.1849

Abstract

The development of information technology nowadays impact on rapid economic growth. It makes entrepreneurs have to upgrade their businesses thus they can compete both nationally and internationally. This condition also encourages entrepreneurs both in the manufacturing sector and especially culinary services to be able to capture a wider market share. One marketing strategy that can be used to reach consumers more broadly is through electronic word of mouth (e-WOM), to convey or inform, offer, and remind about its products. No less important is the attention of culinary entrepreneurs to pay attention to the quality of their products (food quality). The aim of this study is to find out how e-WOM and food quality capabilities influence consumer purchasing decisions at Mie Merapi in Bandung. The research method used is descriptive and quantitative methods. While the sampling method with accidental random sampling technique. The analytical tool used is multiple regression. The results showed thate-WOM was able to positively influence consumer purchasing decisions but was not significant, because e-WOM conducted by Mie Merapi was less attractive, because culinary noodles were an ordinary culinary.Food quality able to provide a positive significant influence on consumer purchasing decisions at Mie Merapi in Bandung, because consumers are more convinced about the product needed is quality. This research suggests Mie Merapi to inform and offer products through consumers testimonials that have made direct purchases, because user reference is a valuable experience and as a consideration in purchasing products. In order for this user reference to be disseminated more widely, it can be used to invite meals directly to the place by giving gifts. For example, free noodle for first five customers.
Co-Authors GALUH BOGA KUSWARA Yelli Eka Sumadhinata