Claim Missing Document
Check
Articles

Found 3 Documents
Search

Penerapan Metode VIKOR(VlseKriterijumska Optimizacija I Kompromisno Resenje) Dalam Membeli Smartphone Yusril Yusuf; Rakhma Sarita
Journal of Information System Research (JOSH) Vol 2 No 2 (2021): Januari 2021
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (303.639 KB)

Abstract

The development of information technology is now increasingly sophisticated and continues to develop. Over time, the latest smartphone releases are increasingly being released with various specifications and brands, and have various prices that can be adjusted to the buyer's budget. So many types and various kinds of specifications make buyers confused about buying a smartphone. Each smartphone has different quality and specifications from each brand, of course, making it difficult for buyers to make decisions in choosing a smartphone. From these problems, a Decision Support System was created in buying a smartphone which aims to make buyers choose the right smartphone. Some of the criteria found from the results of observations and interviews include C1 Price, C2 CPU, C3 ROM, C4 Battery, C5 Camera, and C6 RAM. Research using the VIKOR method of calculation obtained results that can be used as a reference in choosing a smartphone. The purpose of making a decision support system for making decisions in buying a smartphone is fulfilled. This system can help buyers provide recommendations when choosing the smartphone they want to buy with accurate results
Analisis Tingkat Kematangan Pelayanan Pada PT Telkom Sampit dengan Menggunakan Domain COBIT 5 DSS02 dan DSS03 Yusril Yusuf; Edo Tio Gunawan; Rakhma Sarita
Journal of Information System Research (JOSH) Vol 2 No 4 (2021): Juli 2021
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (326.99 KB) | DOI: 10.47065/josh.v2i4.814

Abstract

PT Telkom Sampit is one part of PT Telekomunikasi Indonesia (Persero) Tbk (Telkom) which contributes in meeting the communication and information needs of the community. PT Telkom Sampit provides several product services, namely Wifi.id, IndiHome and UseeTV. Thus, Telkom Sampit must provide good services in managing services. As for some of the obstacles that often occur including problems, slow and damaged. From these problems, it is necessary to measure the level of service improvement at PT Telkom Sampit using the COBIT 5 framework focusing on the domains DSS02 (Managing Service Requests) and DSS03 (Managing Problems). Based on research that has been done PT Telkom Sampit is at level 4, namely Predictable Process, which is included in a good level for a company, although it is not in accordance with estimates that should be at level 5, namely Optimizing Process (Optimization Process). With this research, it is hoped that it can be used as an evaluation in improving the quality of service performance at PT. Telkom Sampit in serving customers.
Analisis Perbandingan Sistem Pendukung Keputusan Menggunakan Metode SAW dan WP Dalam Penilaian Kinerja Tenaga Kontrak Yusril Yusuf; Lukman Bachtiar
Jurnal Sistem Komputer dan Informatika (JSON) Vol 4, No 1 (2022): September 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/json.v4i1.4421

Abstract

Employees at the Regional Secretariat office of East Kotawaringin Regency are divided into 2, namely Permanent Employees (Civil Employees) and Contract Employees (Contract Workers). Contract workers are employees who have non-permanent employment status, so it is necessary to evaluate the quality of their performance to determine the sustainability of the contract extension. There are 6 assessment criteria that are used as a reference for assessing the performance of contract workers, namely Individual Performance Targets, Service Orientation, Integrity, Commitment, Discipline, and Cooperation. The performance appraisal of contract workers at SETDA Kotim has been computerized, but there is still no method applied to the performance appraisal of contract workers, causing the performance appraisal of contract workers to be unstructured. From these problems, a decision support system is needed to be able to assist the process of assessing the performance of contract workers. The researcher conducted a comparative analysis between the SAW method and the WP method, which is expected to determine the right method to be applied in the performance appraisal of contract workers, and can assist the personnel department in processing the performance appraisal of contract workers. Based on the final calculation results, the SAW method and the WP method can be applied in assessing the performance of contract workers and produce the same ranking order, namely the alternative contract worker named A2 = Akmad Rosidi as the best alternative, followed by the other best alternatives A5, A1, A3, and A4. From the comparison results using the MSE (Mean Squared Error) method, the Weighted Product (WP) method produces a higher deviation value than the Simple Addative Weighting (SAW) method, with a comparison of the deviation values, namely the WP method = 228679.4811, while the SAW method = 227926, 7694. So, the Weighted Product (WP) method can be recommended in assessing the performance of contract workers at the Regional Secretariat of East Kotawaringin Regency.