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All Journal JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Sistem Komputer dan Informatika (JSON)
Rakhma Sarita
Universitas Darwan Ali, Sampit
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

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Penerapan Metode VIKOR(VlseKriterijumska Optimizacija I Kompromisno Resenje) Dalam Membeli Smartphone Yusril Yusuf; Rakhma Sarita
Journal of Information System Research (JOSH) Vol 2 No 2 (2021): Januari 2021
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (303.639 KB)

Abstract

The development of information technology is now increasingly sophisticated and continues to develop. Over time, the latest smartphone releases are increasingly being released with various specifications and brands, and have various prices that can be adjusted to the buyer's budget. So many types and various kinds of specifications make buyers confused about buying a smartphone. Each smartphone has different quality and specifications from each brand, of course, making it difficult for buyers to make decisions in choosing a smartphone. From these problems, a Decision Support System was created in buying a smartphone which aims to make buyers choose the right smartphone. Some of the criteria found from the results of observations and interviews include C1 Price, C2 CPU, C3 ROM, C4 Battery, C5 Camera, and C6 RAM. Research using the VIKOR method of calculation obtained results that can be used as a reference in choosing a smartphone. The purpose of making a decision support system for making decisions in buying a smartphone is fulfilled. This system can help buyers provide recommendations when choosing the smartphone they want to buy with accurate results
Analisis Tingkat Kematangan Pelayanan Pada PT Telkom Sampit dengan Menggunakan Domain COBIT 5 DSS02 dan DSS03 Yusril Yusuf; Edo Tio Gunawan; Rakhma Sarita
Journal of Information System Research (JOSH) Vol 2 No 4 (2021): Juli 2021
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (326.99 KB) | DOI: 10.47065/josh.v2i4.814

Abstract

PT Telkom Sampit is one part of PT Telekomunikasi Indonesia (Persero) Tbk (Telkom) which contributes in meeting the communication and information needs of the community. PT Telkom Sampit provides several product services, namely Wifi.id, IndiHome and UseeTV. Thus, Telkom Sampit must provide good services in managing services. As for some of the obstacles that often occur including problems, slow and damaged. From these problems, it is necessary to measure the level of service improvement at PT Telkom Sampit using the COBIT 5 framework focusing on the domains DSS02 (Managing Service Requests) and DSS03 (Managing Problems). Based on research that has been done PT Telkom Sampit is at level 4, namely Predictable Process, which is included in a good level for a company, although it is not in accordance with estimates that should be at level 5, namely Optimizing Process (Optimization Process). With this research, it is hoped that it can be used as an evaluation in improving the quality of service performance at PT. Telkom Sampit in serving customers.
Analisis Sistem Pendukung Keputusan Penentuan Penerima Beasiswa Menggunakan Metode SAW dan AHP Rakhma Sarita; Lukman Bachtiar
Jurnal Sistem Komputer dan Informatika (JSON) Vol 4, No 1 (2022): September 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/json.v4i1.4573

Abstract

Scholarship is one of the allowances given to students as study aid provided by the government. Likewise with the Kotawaringin Timur government, which annually provides scholarship assistance to students with limited conditions and quotas. Formal educational institutions under the auspices of the Kotim Regency Education Office, students or college students get a quota for those participating in the scholarship program for underprivileged and high achieving criteria from the government. Therefore, scholarships must be given to students who deserve and deserve to get it in accordance with the regulations that have been set at the Kotim Regional Secretariat office. This selection process requires accuracy and a long time, because each data is compared with each other according to predetermined criteria. This study resulted in the final value of the comparison between the SAW and AHP methods. The final result with the SAW method the highest value obtained by the fifth alternative with 100. While the final result with the AHP method obtained the highest value by A1 with a value of 0.4734.
Co-Authors Edo Tio Gunawan Lukman Bachtiar Yusril Yusuf