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All Journal JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH)
Edo Tio Gunawan
Universitas Darwan Ali, Sampit
Computer Science & IT Decision Sciences, Operations Research & Management

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Pemilihan Padi Terbaik Pada Kelompok Tani Sri Rejeki dengan Metode WP (Weighted Product) Angga Yogi Pratama; Edo Tio Gunawan
Journal of Information System Research (JOSH) Vol 2 No 2 (2021): Januari 2021
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (251.112 KB)

Abstract

At this time the best rice was very diverse. This makes fertile beautiful village farmers having difficulty choosing the best type of rice that will be made of quality rice. Until recently, this was done in the traditional way, such as waiting for the harvest to find out. So that we need a decision support system used in selecting the best rice type. In this decision making system will use the Weighted Product method to determine alternatives and criteria. The criteria that will be used to determine the best rice are price, quality, harvest time, popularity, maintenance costs and durability. The alternatives that are chosen are Rice Hebrides, Padi Impara, Padi Impari and Padi 64. In testing and implementation, the best rice yields can be obtained with several alternatives, namely hybrid rice which is the first alternative which is made as quality rice
Analisis Tingkat Kematangan Pelayanan Pada PT Telkom Sampit dengan Menggunakan Domain COBIT 5 DSS02 dan DSS03 Yusril Yusuf; Edo Tio Gunawan; Rakhma Sarita
Journal of Information System Research (JOSH) Vol 2 No 4 (2021): Juli 2021
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (326.99 KB) | DOI: 10.47065/josh.v2i4.814

Abstract

PT Telkom Sampit is one part of PT Telekomunikasi Indonesia (Persero) Tbk (Telkom) which contributes in meeting the communication and information needs of the community. PT Telkom Sampit provides several product services, namely Wifi.id, IndiHome and UseeTV. Thus, Telkom Sampit must provide good services in managing services. As for some of the obstacles that often occur including problems, slow and damaged. From these problems, it is necessary to measure the level of service improvement at PT Telkom Sampit using the COBIT 5 framework focusing on the domains DSS02 (Managing Service Requests) and DSS03 (Managing Problems). Based on research that has been done PT Telkom Sampit is at level 4, namely Predictable Process, which is included in a good level for a company, although it is not in accordance with estimates that should be at level 5, namely Optimizing Process (Optimization Process). With this research, it is hoped that it can be used as an evaluation in improving the quality of service performance at PT. Telkom Sampit in serving customers.
Co-Authors Angga Yogi Pratama Rakhma Sarita Yusril Yusuf