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Journal : Jurnal Mantik

The Influence Of Work Facilities And Work Placement On Work Performance Of Pt. Masa Mitra Pratama Medan Caroline Iewanto; Syawaluddin; Aidil Putra; Thomas Sumarsan Goh
Jurnal Mantik Vol. 6 No. 2 (2022): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v6i2.2641

Abstract

PT. Masa Mitra Pratama is a company engaged in the service and sale of banking electronic needs such as: money counting machines, teller machines, and others who started their business in 2007 and continues to grow by opening various branches, one of which is located in Medan. Employees cannot perform well at work such as: in terms of quality, employees often make mistakes in completing their work. The company does not provide adequate facilities for its employees. Employee work placements in the company are still not in accordance with the criteria or abilities possessed by employees, making employees slow to work. This research uses quantitative descriptive research. The research population that will be used in the study is all employees who work at the company as many as 41 employees. Determination of the research sample using saturated sampling. Simultaneously there is a significant influence between the variables of work facilities and work placement on the work performance of PT. Masa Mitra Pratama . While partially found the variable work facilities have a significant effect on the work performance of PT. Masa Mitra Pratama . Partially it was found that the work placement variable had a significant effect on the work performance of PT. Masa Mitra Pratama . The results of this study indicate that the variable work facilities have more influence than work placement on the work performance of PT. Masa Mitra Pratama
The Effect Of Discounts And Consumer Behavior On Customer Loyalty Of Pt. Masterban Berkat Indonesia Leony Chandra; Syawaluddin; Aidil Putra; Thomas Sumarsan Goh
Jurnal Mantik Vol. 6 No. 2 (2022): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v6i2.2642

Abstract

PT. Masterban Berkat Indonesia is a company engaged in the sale of tires and repairs which is located at Jalan Prof. HM. Yamin No. 271 BC, Medan. Customer loyalty to the company is still relatively low so that customers rarely make purchases and some customers are seen often trying products from other companies and starting to switch from the company. There are complaints or complaints given by consumers regarding the price of products from the company where consumers judge that the company has never given discounts or discounts to consumers even though they have often made purchases. Lack of understanding of consumer behavior from the company makes it difficult for companies to know the needs and desires of consumers so that attracting consumers to buy regularly becomes difficult. This research uses quantitative descriptive research. The total population in the study was 133 customers. The sampling technique using the Slovin formula was obtained as many as 100 samples. Simultaneously there is a significant influence between the discount variable and consumer behavior on customer loyalty at PT. Masterban Berkat Indonesia. While partially it was found that the discount variable had a significant effect on customer loyalty at PT. Masterban Berkat Indonesia. Partially, it was found that consumer behavior variables had a significant effect on customer loyalty at PT. Masterban Berkat Indonesia. The results of this study indicate that consumer behavior variables have more influence than discounts on customer loyalty at PT. Masterban Berkat Indonesia.
The Influence Of Organizational Culture And Communication On Work Conflicts Of Employees At Pt.Nagamas Agro Mulia Medan Melissa Rinata; Syawaluddin; Aidil Putra; Thomas Sumarsan Goh
Jurnal Mantik Vol. 6 No. 2 (2022): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v6i2.2643

Abstract

PT. Nagamas Agro Mulia is a company engaged in the processing of palm oil. Phenomena that occur in the company are: the existence of work conflicts between employees, causing disruption to company activities. This problem is allegedly caused by organizational culture and communication. The population in this study were all employees of PT. Nagamas Agro Mulia, totaling 174 employees. This study uses the Slovin Formula, so the number of samples is 121 respondents. This study uses multiple linear regression analysis to get a picture of the relationship between variables. The results of the simultaneous hypothesis test show that simultaneously, organizational culture and communication have a significant effect on work conflict of employees at PT. Nagamas Agro Mulia Medan. Partially, each variable of organizational culture and communication has a significant effect on work conflicts of employees at PT. Nagamas Agro Mulia Medan.