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All Journal Journal of Economic, Bussines and Accounting (COSTING) Management Studies and Entrepreneurship Journal (MSEJ) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Journal of Financial and Tax JURNAL ULET (Utility, Earning and Tax) ABDI DAYA: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Ekonomi dan Bisnis
Ahmad Tomu
STIE Jambatan Bulan
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Public Health Social Sciences

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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUTUSAN PELANGGAN DALAM MEMILIH JASA SERVICE KOMPUTER ITSHAN INFOTIKA DI KOTA TIMIKA Faris Rodolfo Nes; Qur Annisa Nurul Pratiwi; Ahmad Tomu
Jurnal Ekonomi dan Bisnis Vol. 3 No. 2 (2025): Februari
Publisher : ADISAM PUBLISHER

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Abstract

This study aims to determine the factors that influence customer decisions in choosing computer services from Itshan Infotika in Timika. The data collected in this study is qualitative data in the form of statements from customer decisions in the form of questionnaires. The data analysis in this study used multiple linear regression. From the results of the analysis that has been carried out, it was found that service quality, reputation and security are factors that influence customer decisions in choosing Itshan Infotika computer services in Timika city. Thus, the most influential and significant factors are reputation and security.
Co-Authors ADE RISNA SARI Alfrianti Palungan Alfriyanti CH Tonapa Asmarani Tasik Madika Desi Lelikrei Salmon Faris Rodolfo Nes Felisia Angreyani Ghazali Rahman, Moch Ridho Grace Gloria Irwan Moridu Januario Antonio De Jesus Jasi Okta Filan Lisken Askana Ria Batubara Longginus Gelatan mirce kakanga Muh. Sabir Murnitasari . Murnitasari Murnitasari Narew, Ignasius Nifanngeljau, Johanis Nur Fatma Nurcahya Hartati Posumah Prayoga Romin Syaputra Qur Annisa Nurul Pratiwi Rahmat Arapi Rezki Amalia Syahrir Rian Agustini Rosdiana rosdiana Simprosius M. Lanur Tika Irmawati Ishak Tuti Fitriani Windriani Sirappa