Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal IMTechno: Journal of Industrial Management and Technology
Ridwan Abimanyu
Unknown Affiliation
Computer Science & IT Industrial & Manufacturing Engineering

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Analisis Tingkat Kepuasan Pelanggan Pada Pelayanan Lahan Parkir Menggunakan Metode Service Quality Dwiyanto Kuncoro; Ridwan Abimanyu; Ridwan Kurniawan; Khaerul Umam
IMTechno: Journal of Industrial Management and Technology Vol. 3 No. 2 (2022): Juli 2022
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research was conducted to provide an assessment by observing the services and facilities applied to the campus parking lot at one of the universities. To support this research, we also collected data by distributing questionnaires to the parking lot users. In conducting the assessment, we use the Service Quality method which refers to five kinds of satisfaction attribute methods, namely reliability, responsiveness, tangible, assurance, and empathy. The assessment will be grouped based on these five kinds of attributes and the difference or distance between reality and expectations from the level of satisfaction, if the distance between reality and expectations is getting closer, the level of customer satisfaction will be higher, on the contrary if the distance between the two is getting further, the level of satisfaction will be lower. In these observations, we obtained some data and conclusions where the lowest level of satisfaction was found in the assurance assessment section, which means that the form of accountability applied to the parking lot service is still relatively low and still needs to be improved. The advice we give is to change the policy so that the form of responsibility that is applied can be improved, such as applying a warranty in the event of a loss of either the vehicle or driving equipment or conducting a search and repair in the event of loss or damage to either the vehicle or driving equipment.
Desain Ulang Tata Letak Fasilitas Pabrik Dengan Menggunakan Metode Systematic Layout Planning (SLP) Pada PT Tesena Inovindo Andika Bayu Hasta Yanto; Ridwan Abimanyu; Fauzi, Ahmad; Novita Indriyani
IMTechno: Journal of Industrial Management and Technology Vol. 5 No. 2 (2024): Vol. 5 No. 2 (2024): Juli 2024
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/imtechno.v5i2.3374

Abstract

PT Tesena Inovindo Merupakan perusahaan yang bergerak dibidang perakitan alat kesehatan. Terdapat permasalahan pada PT Tesena Inovindo yang menyebabkan jarak perpindahan material pada proses produksi Infant Incubator menjadi cukup jauh, sehingga proses produksi mereka menjadi kurang optimal. Maka tujuan dari penelitian ini adalah membuat rancangan tata letak yang dapat lebih meminimalkan jarak perpindahan material pada proses produksi Infant Incubator. Metode yang digunakan dalam penelitian ini adalah systematic layout planning (SLP), merupakan metode yang digunakan untuk merancang tata letak fasilitas. Dalam penelitian ini juga dilakukan pengukuran secara langsung pada area produksi untuk menentukan ukuran dari masing-masing ruang dan fasilitas didalamnya. Berdasarkan hasil analisis maka ditemukan alternative layout yang dapat lebih meminimalkan jarak perpindahan material pada produksi Invant Incubator. Dimana jarak awal total perpindahan yaitu 154,85 M kemudian diminimalisir, sehingga jataknya menjadi 71,64 M. Maka dengan adanya alternative layout usulan ini dapat mengurangi jarak sekitar 83,21 M. Jika jarak perpindahan material dapat dikurangi maka waktu produksi kemungkinan juga akan menjadi lebih cepat dari sebelumnya.
Co-Authors Andika Bayu Hasta Yanto Dwiyanto Kuncoro Fauzi Ahmad Muda Khaerul Umam Novita Indriyani Ridwan Kurniawan