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The Influence of Leadership Behavior and Work Motivation on Service Quality at the Population and Civil Registration Office of Boalemo Regency Adnan Marzuk; Arifin Tahir; William I. S. Mooduto
Journal of Economic, Business, and Administration (JEBA) Vol. 1 No. 2 (2020): Journal of Economic, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (198.031 KB) | DOI: 10.47918/jeba.v2i1.205

Abstract

The purpose of this research is: 1) to find out and explain partially the influence of leadership behavior on the quality of population administration services at the Population and Civil Registration Office of Boalemo Regency; 2) to find out and explain there is a partial influence of employee work motivation on the quality of population administration services at the Population and Civil Registration Office of Boalemo Regency; 3) to find out and explain there is a simultaneous influence between leadership behavior and employee work motivation on the quality of population administration services at the Population and Civil Registration Office of Boalemo Regency. Quantitative descriptive research method approach with survey research type that explains the caesal relationship and conduct hypothesis testing with multiple regression analysis approach. The results showed that:1) There is a positive and significant influence between leadership behavior on service quality at the Population and Civil Registration Office of Boalemo Regency, which means that the better the behavior of a leader, the better the quality of service; 2) There is a positive and significant influence between work motivation on service quality at the Population and Civil Registration Office of Boalemo Regency, which means that the increase in employee motivation, the better the service provided; 3) There is a positive and significant influence between leadership behavior and work motivation on the quality of service at the Population and Civil Registration Office of Boalemo Regency, which means that the increase in employee work motivation, the better the service provided.
The Effect of School Leadership, Achievement Motivation on the Performance of Teachers of SMPN at Paguyaman District of Boalemo Regency Dewa Ayu Gina Priyanti; Yosep P. Koton; William I. S. Mooduto
Jurnal Ilmu Manajemen dan Bisnis Vol. 9 No. 2 (2021): Jurnal Ilmu Manajemen dan Bisnis (JIMB)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

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Abstract

The objectives of this study were 1) to find out that there was a direct influence of the principal's leadership on the performance of SMP Se Paguyaman teachers; 2) knowing that there is a direct effect of achievement motivation on the performance of junior high school teachers in Paguyaman District, 3) knowing that there is a direct influence of the principal's leadership and achievement motivation on the performance of SMP Se Paguyaman teachers. The quantitative descriptive research method approach with the type of survey research that explains the causal relationship and performs hypothesis testing using the multiple regression analysis approach. The results showed 1) Principal leadership has a positive and significant effect on the performance of SMP Negeri Se Paguyaman District, Boalemo Regency with a contribution of 25%. This means that the better the leadership of the principal, the higher the performance of SMP Negeri Se Paguyaman District, Boalemo Regency; 2) Achievement motivation has a positive and significant effect on the performance of SMP Negeri Se Paguyaman District, Boalemo Regency with a contribution of 33%. This means that the higher the achievement motivation of the teacher, the higher the performance of SMP Negeri Se Paguyaman District, Boalemo Regency; 3) Simultaneously, the principal's leadership and teacher achievement motivation have a positive and significant effect on the performance of teachers of SMP Negeri Se Paguyaman District, Boalemo Regency with a contribution value of 79%. This means that if the leadership of the principal is implemented properly and followed by the high achievement motivation of the teacher, it will simultaneously increase the performance of SMPNegeri at Paguyaman District, Boalemo Regency.
ANALYSIS OF EMPLOYEE WORKING LOAD IN BINA MANDIRI GORONTALO UNIVERSITY USING FULL TIME EQUIVALENT METHOD Nur Naningsih Daud; William I. S. Mooduto; Djamila Podungge
Jurnal Ilmu Manajemen dan Bisnis Vol. 10 No. 1 (2022): Jurnal Ilmu Manajemen dan Bisnis (JIMB)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

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Abstract

This study aims to determine the workload of each employee at Bina Mandiri University Gorontalo. This research uses descriptive research. Respondents of this study were 38 people who were employees of the Bina Mandiri Gorontalo Campus. Data analysis used Full Time Equivalent (FTE). The results showed that the workload of Bina Mandiri University Gorontalo employees using the FTE method, of the 38 employees there were 30 employees who had normal workloads, 8 employees had underloaded workloads, and no employees had overloaded workloads.