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Analysis of the Quality of Public Services for the Village of Torosiaje Village, Popayato District, Pohuwato Regency, Gorontalo Province Setri Pasandre; Siske Anani; Djamila Podungge
Journal of Economic, Business, and Administration (JEBA) Vol. 2 No. 3 (2021): Journal of Economic, Business, and Adminsitration
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (335.291 KB) | DOI: 10.47918/jeba.v2i4.409

Abstract

Public Service Activities to the community carried out by public service providers see public service as the most important aspect in the village as a government, it is proper for village officials to pay attention to the quality of public services in the village. The village government regulates and also takes care of the interests of the community in the village itself so that the village apparatus as government must provide services that are in accordance with the expectations of the community to run well. This study aims to determine the quality of public services in Torosiaje Village. This type of research is a descriptive study with a qualitative approach. The types of data used in this study are primary data and secondary data with data sourced from observations, interviews and documentation. The number of informants in this study was 5 (five) people who were the people of Torosiaje Village and the Head of Service. The results of the study show that the quality of public services in people's perceptions of the quality of public services is quite good, seen from the indicators of the quality of public services, although there are usually obstacles in service, but it does not reduce the village apparatus in public services. although there is usually a delay in other services because there are other needs that must be done but it will not reduce the public services of the Torosiaje village apparatus in providing public services for the community
ANALYSIS OF EMPLOYEE WORKING LOAD IN BINA MANDIRI GORONTALO UNIVERSITY USING FULL TIME EQUIVALENT METHOD Nur Naningsih Daud; William I. S. Mooduto; Djamila Podungge
Jurnal Ilmu Manajemen dan Bisnis Vol. 10 No. 1 (2022): Jurnal Ilmu Manajemen dan Bisnis (JIMB)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (361.357 KB)

Abstract

This study aims to determine the workload of each employee at Bina Mandiri University Gorontalo. This research uses descriptive research. Respondents of this study were 38 people who were employees of the Bina Mandiri Gorontalo Campus. Data analysis used Full Time Equivalent (FTE). The results showed that the workload of Bina Mandiri University Gorontalo employees using the FTE method, of the 38 employees there were 30 employees who had normal workloads, 8 employees had underloaded workloads, and no employees had overloaded workloads.
The Strategy of Gorontalo Police Service in Improving Community Vaccination Discipline in the Era of the Covid-19 Pandemic ahmad rizak daud; Arifin Tahir; Djamila Podungge
Journal of Economic, Business, and Administration (JEBA) Vol. 3 No. 4 (2022): Journal of Economics, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jeba.v3i3.534

Abstract

This study aims to determine and analyze the strategy of Gorontalo Police Service in improving community vaccination discipline in the Covid-19 pandemic era. This type of research is descriptive qualitative. Data collection techniques through interviews, observation and documentation studies. Data analysis techniques through data reduction, data presentation, and data verification. The results showed that the strategy of Gorontalo Police Service was running well through the Determination of Service Standards, Information and Openness, Preference and Counseling, Leading Personnel Practices, Effective Complaints Unit, Use of Information and Communication Technology. The strategy of Gorontalo Police Service has been able to improve community vaccination discipline in the Covid-19 pandemic era, but daily achievements have not met the expected target. Constraints faced 1) Limited human resources, 2) Lack of mobilization facilities, 3) Lack of public awareness for vaccination. It is recommended that the Gorontalo Police Resources Department carry out technical guidance on an ongoing basis for the management and administration of Covid-19 vaccination services in Gorontalo Regency. People who have received vaccinations are expected to remain disciplined in maintaining the 5M health protocol, washing hands, wearing masks, maintaining distance, avoiding crowds and limiting mobility. People who have not received vaccinations are expected with self-awareness to immediately go to referral places to get vaccination services
The Effectiveness of the Marriage Management Information System (SIMKAH) Program in Administration Services of the Religious Affairs Office (KUA) District Marisa, Pohuwato Regency Saiful Annam; Sri Yulianty Mozin; Djamila Podungge
Governance: Jurnal Ilmu Administrasi Publik Vol. 5 No. 1 (2023): Governance: Jurnal Ilmu Administrasi Publik (JIAP)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

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Abstract

The purpose of this study was to determine and analyze (1) the effectiveness of the Marriage Management Information System (SIMKAH) program in the administrative services of the Office of Religious Affairs (KUA) Marisa District, Pohuwato Regency, and (2) the factors that determine the effectiveness of the Marriage Management Information System (SIMKAH) program. ) in the administrative service of the Office of Religious Affairs (KUA) Marisa District, Pohuwato Regency. This study uses a qualitative approach. The technique used to obtain the data is the technique of observation, interviews and documentation. Data analysis techniques are carried out through data collection, data reduction, data presentation and conclusion drawing/verification. The process of checking the validity of the data is carried out through diligent observation and triangulation. The results of this study are (1) the SIMKAH program at the KUA administration service, Marisa District, Pohuwato Regency has not been effective; (2) the factors that become obstacles in realizing the effectiveness of the SIMKAH program are (a) the number of human resources that have not met the needs and lack of technical training for operators, (2) inadequate service support facilities both quantitatively and qualitatively, (3) system maintenance information has not been carried out regularly, and (4) the factor of public awareness of the use of SIMKAH is still low.
ANALISIS POTENSI SWADAYA MASYARAKAT DALAM PERENCANAAN PEMBANGUNAN DI DESA BAKIDA, KECAMATAN HELUMO KABUPATEN BOLAANG MONGONDOW SELATAN Perlin Kuku; Djamila Podungge; Nuzmerini Rauf
Journal of Economic, Business, and Administration (JEBA) Vol. 5 No. 1 (2024): Journal of Economic, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jeba.v5i1.1154

Abstract

This internship was carried out with the aim of knowing and analyzing community self-help in development planning in Bakida Village, Helumo District, South Bolaang Mongondow Regency. This research uses qualitative methods so that it can provide an understanding of a phenomenon by using data collection techniques carried out using observation techniques, interviews and documents. The results showed that the potential for self-help in development planning in bakid a village,Helumo District, South Bolaang Mongondow Regency has been running well but thereare several focuses that need improvement, including quality in development planning in Bakida village.