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All Journal Proceedings Konferensi Nasional Sistem dan Informatika (KNS&I) JUTIK : Jurnal Teknologi Informasi dan Komputer Jurnal Multidisiplin West Science West Science Social and Humanities Studies Science Information System and Technology West Science Nature and Technology
Anggun Nugroho, Anggun
STMIK STIKOM Bali
Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Energy Engineering Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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Perancangan Sistem Informasi Pengelolaan Aset Ukm (Unit Kegiatan Mahasiswa) STMIK STIKOM Bali Berbasis Client Server Nugroho, Anggun
Proceedings Konferensi Nasional Sistem dan Informatika (KNS&I) 2015
Publisher : Proceedings Konferensi Nasional Sistem dan Informatika (KNS&I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (448.319 KB)

Abstract

Pada era globalisasi saat ini, dimana segala apek bisnis sudah dilakukan dengan berbantuan teknologi informasi dan komunikasi untuk memudahkan penanganan permasalah di sebuah organisasi. Penerapannya pun dapat digunakan untuk penanggulangan permasalahan pengelolaan aset, khususnya pada UKM (Unit Kegiatan Mahasiswa) di STIKOM Bali. Dengan adanya permasalahan untuk penanggulangan asset UKM agar termonitor oleh bagian kemahasiswaan maka dibuatlah sebuah perancangan system informasi untuk pengolahan asset ini. Diharapkan dengan adanya system ini pencatatan asset UKM dan monitoringnya dapat dilakukan, sehingga memudahkan pengambilan kebijakan dan informasi yang diperlukan oleh fihak yang terkait dengan asset-aset UKM.
Implementation of a Cloud-Based CRM System to Improve Customer Loyalty in Digital Startups in Indonesia Purwanto, Agus; Nugroho, Anggun; Bahy, Lanang Mustika; Santoso, Joko; Hanief, Shofwan
West Science Information System and Technology Vol. 3 No. 02 (2025): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v3i02.2164

Abstract

The rapid growth of digital startups in Indonesia has created a highly competitive market where customer loyalty is critical for long-term sustainability. This study explores the implementation of cloud-based Customer Relationship Management (CRM) systems as a strategic tool to enhance customer loyalty in digital startups. Using a qualitative research approach, data were collected through semi-structured interviews with five informants, including founders, managers, and IT specialists from startups in the e-commerce, fintech, and digital services sectors. The findings reveal that cloud-based CRM systems provide significant benefits, including improved customer engagement, real-time responsiveness, personalized communication, and scalability to support business growth. However, the study also identifies challenges related to data security, staff readiness, and system integration. The results highlight that cloud-based CRM is not only a technological tool but also a strategic enabler that helps startups build competitive advantage through customer-centric approaches. This research contributes to the understanding of CRM adoption in emerging markets, offering practical insights for digital entrepreneurs in Indonesia to strengthen customer loyalty.
Analysis of Data Privacy Policy, Data Processing Ethics, and Technology Ethics Awareness on User Privacy Protection in West Java Pratomo, Arief Budi; Santoso, Joko; Nugroho, Anggun; Fildansyah, Rully; Vandika, Arnes Yuli
West Science Social and Humanities Studies Vol. 2 No. 03 (2024): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v2i03.715

Abstract

This study investigates the relationships between data privacy policy adherence, data processing ethics, technological ethics awareness, and user privacy protection in West Java, Indonesia. Utilizing a quantitative research design, data was collected through surveys administered to organizations and individual users. Structural Equation Modeling (SEM) with Partial Least Squares (PLS) analysis was employed to analyze the data. The results reveal significant positive relationships between data privacy policy adherence, data processing ethics, and technological ethics awareness with user privacy protection. The findings underscore the importance of regulatory compliance, ethical data practices, and user awareness in safeguarding user privacy. These insights provide valuable implications for policymakers, organizations, and users seeking to enhance privacy protection efforts in West Java and beyond.
Environmental Impact Evaluation of Floating Solar Power Plant in Cirata Reservoir, West Java Nugroho, Anggun; Santoso, Joko
West Science Nature and Technology Vol. 2 No. 01 (2024): West Science Nature and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsnt.v2i04.770

Abstract

This qualitative study investigates community perceptions of the environmental impacts of floating solar power plants (FSPPs) in Cirata Reservoir, West Java. Through semi-structured interviews and participant observations, data were collected from fifteen diverse stakeholders, including local residents, community leaders, environmental activists, government officials, and energy project developers. Thematic analysis revealed key themes and subthemes related to environmental concerns, economic implications, social impacts, technical considerations, and trust and transparency issues surrounding FSPP development. Participants expressed a range of perspectives, including support for solar energy, concerns about habitat disruption and water quality degradation, and calls for inclusive decision-making processes and transparent communication. The findings underscore the importance of addressing community concerns and incorporating local perspectives into the planning and implementation of FSPP projects to ensure environmental sustainability and social acceptance.
SISTEM INFORMASI GEOGRAFIS PEMETAAN DILENGKAPI RUTE MENUJU OBYEK WISATA KABUPATEN BANDUNG BARAT BERBASIS WEBGIS Santoso, Joko; Nugroho, Anggun; Samsudin, Muhamad
Jurnal Teknologi Informasi dan Komputer Vol. 9 No. 2 (2023): Jurnal Teknologi Informasi dan Komputer
Publisher : LPPM Universitas Dhyana Pura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36002/jutik.v9i2.2387

Abstract

ABSTRACTIn this study, a system was developed that can provide information about the location of tourist destinations and road routes to selected locations in the form of maps utilizing geographic information systems. This research was conducted to support tourism in West Bandung Regency (KBB) so that it is more developed so that it becomes one of the main tourist destinations in the western part of Java Island. So far, information about tourist destinations is still in the form of news and does not yet have a map feature, let alone the route feature to the location of tourist destinations. The development of this system uses the programming language PHP, CSS, HTML, MySQL database and Google Maps API. The displayed map is taken from Google Maps, and then edited to provide information on tourist destinations and travel routes to the desired location. The results of this study are in the form of a website-based Geographic Information System equipped with features such as information on the location of tourist destinations, news, articles, visitor comments, maps and routes to tourist destinations. The maps and routes have been adapted to the factual conditions that will be passed by web visitors or potential visitors to tourist destinations in West Bandung Regency. The location of this object is obtained by conducting a survey directly to the tourist object. By implementing the features of the Google Maps API which are accompanied by Auto Update and Directions Service functions to display maps in mapping the location of tourist objects in this geographic information system, visitors can find out the location of tourist destinations in West Bandung district without having to ask other people. Website administrators can add tourist destination locations, change and delete them. From the results of the questionnaire it is known that the geographic information system for mapping tourist destinations in West Bandung Regency is already running and functioning properly with a satisfaction level of 72.56%.. Keywords: the role of production technology, production capacity, brown sugar, Purbalingga.ABSTRAKDalam penelitian ini dikembangkan sistem yang dapat memberikan informasi lokasi daerah tujuan wisata serta rute jalan menuju lokasi yang dipilih dalam bentuk peta memanfaatkan sistem informasi geografis. Penelitian ini dilakukan untuk mendukung pariwisata Kabupaten Bandung Barat (KBB) agar lebih berkembang sehingga menjadi salah satu daerah tujuan wisata utama di kawasan pulau Jawa bagian barat. Selama ini informasi tentang daerah tujuan wisata masih berupa berita dan belum memiliki fitur peta, apalagi fitur rute menuju lokasi daerah tujuan wisata. Pengembangan sistem ini menggunakan bahasa pemrograman PHP, CSS, HTML, database MySQL dan Google Maps API. Peta yang ditampilkan diambil dari Google Maps, kemudian diedit untuk memberikan informasi daerah tujuan wisata serta rute perjalanan menuju lokasi yang diinginkan. Hasil dari penelitian ini berupa Sistem Informasi Geografis berbasis website yang dilengkapi dengan fitur berupa informasi lokasi daerah tujuan wisata, berita, artikel, komentar pengunjung, peta dan rute menuju daerah tujuan wisata. Peta dan rute tersebut sudah disesuaikan dengan kondisi faktual yang akan dilalui oleh pengunjung web atau para calon pengunjung daerah tujuan wisata di Kabupaten Bandung Barat. Lokasi obyek ini diperoleh dengan melakukan survei langsung ke obyek wisata. Dengan mengimplementasikan fitur dari Google Maps API yang disertai fungsi Auto Update dan Directions Service untuk menampilkan peta dalam pemetaan lokasi obyek wisata pada sistem informasi geografis ini pengunjung dapat mengetahui lokasi daerah tujuan wisata di kabupaten Bandung Barat tanpa harus bertanya kepada orang lain. Administrator situs web dapat menambahkan lokasi daerah tujuan wisata atau mengubah juga menghapusnya. Dari hasil kuisioner diketahui bahwa sistem informasi geografispemetaan daerah tujuan wisata di Kabupaten Bandung Barat sudah berjalan dan berfungsi denganbaik dengan tingkat kepuasan sebesar 72,56%.Kata Kunci : SIG, rute perjalanan, daerah tujuan wisata, Bandung Barat.
Analisis Dampak Keamanan IoT dan Integrasi Sistem Informasi terhadap Perlindungan Data dan Kinerja Operasional di Perusahaan Telekomunikasi Yogyakarta Nugroho, Anggun; Syaifudin, Rahmad; Fauziawan, Affan Irfan
Jurnal Multidisiplin West Science Vol 3 No 05 (2024): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v3i05.1197

Abstract

Penelitian ini menyelidiki dampak dari keamanan IoT dan integrasi sistem informasi terhadap perlindungan data dan kinerja operasional di perusahaan telekomunikasi di Yogyakarta, Indonesia. Pendekatan kuantitatif menggunakan Structural Equation Modeling (SEM) dengan metodologi Partial Least Squares (PLS) digunakan untuk menganalisis data survei yang dikumpulkan dari 150 karyawan dan manajer. Temuan ini mengungkapkan hubungan positif yang signifikan antara keamanan IoT, integrasi sistem informasi, perlindungan data, dan kinerja operasional. Tingkat keamanan IoT dan integrasi sistem informasi yang lebih tinggi dikaitkan dengan peningkatan praktik perlindungan data dan kinerja operasional. Hasil ini menggarisbawahi pentingnya berinvestasi pada langkah-langkah keamanan yang kuat dan infrastruktur TI yang kohesif untuk meningkatkan ketahanan dan kinerja organisasi di sektor telekomunikasi. Studi ini memberikan wawasan yang berharga bagi para praktisi dan pembuat kebijakan yang ingin menavigasi lanskap keamanan siber yang kompleks dan transformasi digital di perusahaan telekomunikasi.
Co-Authors AGUS PURWANTO ARIEF BUDI PRATOMO Arnes Yuli Vandika Bahy, Lanang Mustika Fauziawan, Affan Irfan Fildansyah, Rully Joko Santoso Muhamad Samsudin Ni Wayan Deriani, Ni Wayan Rahmad Syaifudin, Rahmad Shofwan Hanief