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All Journal Jurnal Ekonomi Syariah Teori dan Terapan Formosa Journal of Multidisciplinary Research (FJMR)
Fitria Solahika Salma, Fitria Solahika
Airlangga University
Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Pengaruh Kualitas Jasa Perspektif Islam Terhadap Kepuasan dan Loyalitas Pelanggan Hotel Grand Kalimas di Surabaya Salma, Fitria Solahika
Jurnal Ekonomi Syariah Teori dan Terapan Vol 2, No 4 (2015): April-2015
Publisher : Jurnal Ekonomi Syariah Teori dan Terapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (243.566 KB)

Abstract

This study intends to know the influences of service quality perspective Islamic on the satisfication and the customer loyalty of Grand Hotel Kalimas in Surabaya. In achieving the aim, this study uses quantitative approach particularly in path analysis. Questioner is used in this study as primary data source of this study, moreover the data sampling of this study taken from 30 respondents. Meanwhile, method of data collection uses probability sampling with accidental sampling approach.For the results, the writer finds that the quality of perspective Islamic gives significant impact toward the satisfication of the customer, but it does not give significant impact toward the loyalty of customer. However, the satisfication of the customer gives significant influence toward the loyalty of the customer, Islamic perspective of service quality indirect effect on customer loyalty.
Preparation of Administrative Cost Budgeting with Maqasid Syariah Approach: Case Study at Kspps Tunas Artha Mandiri Nganjuk Isnaini, Ulya Nur; Salma, Fitria Solahika; Sujianto, Agus Eko
Formosa Journal of Multidisciplinary Research Vol. 3 No. 1 (2024): January 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v3i1.7700

Abstract

The budget for administrative costs is indicative of the well-being within the company. According to Islamic economic principles, the primary objective is to attain comprehensive prosperity, encompassing material, spiritual, and moral well-being. The concept of prosperity and happiness (falah) aligns with the tenets of Islamic sharia, which consist of five principles of maqasid sharia: religion (ad-ddin), soul (an-nafs), reason (al-aql), heredity (an-nasl), and assets (al-mal) (Suardi, 2021). In the realm of Islamic economics, the maqasid sharia approach can guide budget formulation to align with Islamic values, emphasizing public welfare, justice, and sustainability.
Co-Authors Agus Eko Sujianto Isnaini, Ulya Nur