Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal PubBis : Jurnal Pemikiran dan Penelitian Administrasi Publik dan Administrasi Bisnis
Muhammad Taupik
Sekolah Tinggi Ilmu Administrasi Tabalong
Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
THE QUALITY IMPROVEMENT OF PUBLIC SERVICE THROUGH A BILINGUAL APPROACH Muhammad Taupik
Jurnal PubBis Vol 6 No 2 (2022)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (799.243 KB) | DOI: 10.35722/jurnalpubbis.v6i2.637

Abstract

This article intends to describe how to increase the quality of public services with a bilingual approach. Favorable public service is a service that is carried out quickly, on time, correctly, and pleasantly. The quality of public services is a characteristic of public services that are expected to meet the needs of users. In order to face the industrial era 4.0. Where public service employees are required to develop themselves in order to be able to compete. Public services with a bilingual approach are services that utilize the use of two languages, Indonesian and English, in all service activities in a balanced manner. Provision of funds, and commitments. Keyword: Public service, service quality, and bilingual approach
Co-Authors