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All Journal Jurnal Riset Akuntansi dan Bisnis Indonesia JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Hikmayo: Jurnal Pengabdian Masyarakat
Purwanta Purwanta
Akademi Manajemen Administrasi Yogyakarta
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Medicine & Pharmacology Transportation Other

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ANALISIS KETERSEDIAAN ALAT PELINDUNG DIRI (APD) UNTUK MENGATASI PANDEMI COVID-19 DI RUMAH SAKIT RAJAWALI CITRA DAERAH ISTIMEWA YOGYAKARYA Muhammad Isnaini Fathoni; Purwanta Purwanta; Kofsatun Mardiyah; Kuswanto Kuswanto
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol 15 No 1 (2022): Jurnal Bisnis Administrasi dan Manajemen - April
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (278.252 KB) | DOI: 10.56606/albama.v15i1.47

Abstract

This study aims to determine the availability of Personal Protective Equipment (PPE) to overcome the covid-19 pandemic. This research uses a qualitative method. The results show that the availability of personal protective equipment to overcome the covid-19 pandemic at the Rajawali Citra Hospital in the Special Region of Yogyakarta must be of high quality and according to standards. The process of providing PPE at the Rajawali Citra Hospital in Yogyakarta has 2 ways, namely: 1. Procuring it yourself: ordering PPE from distributors 2. through grants or assistance from the Health Office or from donors.
PENGARUH KUALITAS PELAYANAN CUSTOMER SERVICE TERHADAP KEPUASAN PELANGGAN GRAPARI TELKOMSEL MADIUN Mursyid Mursyid; Purwanta Purwanta; Suliantoro Suliantoro
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol 16 No 1 (2023): Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v16i1.123

Abstract

One of the key success factors for the provision of cellular services in this competitive era is the ability of an operating network to provide customer service to the public. The desire to successfully solve problems while satisfying customers is part of the work culture of Telkomsel employees. Caring for consumers is important. The purpose of conducting this research is to determine the effect of service quality which consists of dimensions of tangible, reliability, responsiveness, assurance and empathy partially and simultaneously on customer satisfaction at Grapari Telkomsel Madiun. Based on the results of the discussion, it can be concluded that service quality which consists of tangible, reliability, responsiveness, assurance and empathy dimensions partially and simultaneously has a significant effect on customer satisfaction at Grapari Telkomsel Madiun.
PENINGKATAN KEWIRAUSAHAAN MELALUI PENGLOLAAN SAMPAH DI PADUKUHAN SEGOROYOSO 1 PLERET BANTUL YOGYAKARTA Hidayatullah Hidayatullah; Ary Subiyantoro; Purwanta Purwanta; Suliantoro Suliantoro
HIKMAYO: JURNAL PENGABDIAN MASYARAKAT AMAYO Vol 2 No 1 (2023): HIKMAYO : Jurnal Pengabdian Masyarakat
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/hikmayo.v2i1.121

Abstract

Garbage, which has always been a crucial problem in society, still has economic value when managed properly. The limited infrastructure owned by the government requires the community to independently play an active role in managing waste. Through a community service program entitled increasing entrepreneurship through waste management in Segoroyoso 1 Pleret Bantul Yogyakarta. This program is carried out on the grounds that there are still many people who know how to manage it properly. In addition, this program also fosters an entrepreneurial spirit in the community by utilizing waste as the main capital. From the reasons the authors formulate several issues: 1. How to properly manage waste in accordance with government recommendations?.2. How to make waste as a field of entrepreneurship that has a sale value? The methods used in community service are observation, interviews, lectures, practice and documentation. From the results of this service it was found that waste management in the Segoroyoso1 Pleret Bantul Yogyakarta community is good, but it still requires special handling, especially for home-based businesses or MSMEs that are medium to upper scale, because they have to be supported by waste management tools that are expensive. For waste management to become a business area, progress has been made even though it needs to be improved again
PENGARUH KUALITAS PELAYANAN KESEHATAN DAN FASILITAS RUMAH SAKIT TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RUMAH SAKIT KIA PKU MUHAMMADIYAH KOTAGEDE YOGYAKARTA Ary Subiyantoro; Prihartanto Eko W; Purwanta Purwanta; Nabilah Bilqis
Jurnal Riset Akuntansi dan Bisnis Indonesia STIE Widya Wiwaha Vol 2 No 3 (2022): Jurnal Riset Akuntansi dan Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrabi.v2i3.551

Abstract

This study aims to determine how much influence the quality of health services and hospital facilities have on outpatient satisfaction at the PKU Muhammadiyah Kotagede KIA Hospital, Yogyakarta, partially or simultaneously. The method used in this study is a quantitative method, where data collection uses a questionnaire. The sample in this study amounted to 30 employees, where these employees served at KIA PKU Muhammadiyah Hospital Kotagede Yogyakarta. Validity test which shows that the statement in this study is valid, while the reliability test using Cronbach Alpha is declared reliable. This study uses multiple linear regression analysis. The results of this analysis indicate that: (1) Health Service Quality has a positive effect on outpatient satisfaction of 0.318. (2) Hospital facilities have a positive effect on outpatient satisfaction of 0.334.
Co-Authors ARY SUBIYANTORO Kofsatun Mardiyah Kuswanto Kuswanto Muhammad Isnaini Fathoni Mursyid Mursyid Nabilah Bilqis Prihartanto Eko W Suliantoro Suliantoro