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Agus Hermani DS

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Author-ID : 5366698

Economics, Econometrics & Finance

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PENGARUH KEPEMIMPINAN DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN BAGIAN SALES PT NASMOCO CABANG MAGELANG Nurina Szafira Putri; Agus Hermani DS
Jurnal Ilmu Administrasi Bisnis Vol 7, No 4 (2018)
Publisher : Universitas Diponegoro

PT. Nasmoco Magelang Branch Office as a company in automotive field still have some low performance employees such as the achievement of targets that is not maximal either quantity and quality, lack of controlling from supervisor and lack of motivation from the employees. It is predicted because there is leadership and employee work motivation issue in the corporate. This research aim is to determine how the influence given by leadership and work motivation on the performance of employees of PT. Nasmoco Magelang Branch Office. The type of this research is explanatory type (explanatory research), with 50 respondents involved. Data collection using questionnaire with Likert measurement scale. Using validity and reliability test as data analysis method, also correlation coefficient (R), regression test, coefficient of determination (R2), and significance of t test and F test with SPSS 16.0 application. The results of this research indicate that leadership and work motivation variables have a significant, strong and positive influence to employee performance. Two variables have been tested separately or simultaneously show the result that leadership variables significantly have a strong positive effect on employee performance variable. That means if leadership and work motivation are good then the employee performance will be high, otherwise if leadership and work motivation are not good then the employee performance will be low. From coefficient of determination result, the amount of donations owned by leadership variables is bigger than the amount of donation owned by the variable of work motivation. Suggestions that can be submitted are the company must improve leadership and work motivation to have high employee performance, such as a clear direction from supervisor, supervisor should be able to motivate employee to achieve the target work, and supervisor can improve their control to the performance of their employee. Also by provide rewards for employee that work great so the employee will work with more enthusiast and will continously fix their performance so that their job will be better.

PENGARUH DISIPLIN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN DEPARTEMEN SEWING (LINE A-W) PADA PT. SANDANG ASIA MAJU ABADI Diyah Sari Ika; Agus Hermani DS
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019)
Publisher : Universitas Diponegoro

PT. Sandang Asia Maju Abadi is a garment company that manufactures superior denim products for men and women of all age groups. This study aims to determine the effect of work discipline and work motivation on the sewing performance of the sewing department (Line A-W) at PT. Sandang Asia Maju Abadi. The type of research used is explanatory research. The sample used was 89 respondents in the sewing department employee (Line A-W) at PT. Sandang Asia Maju Abadi. Data collection uses a questionnaire with a Likert measurement scale. The results showed that partially the work discipline variables and work motivation had an effect on employee performance positively and significantly with regression coefficient values on the variables of work discipline (0.855) and work motivation (0.649) and the value of work discipline variables (5.829) and motivation work (4,869). And simultaneously the work discipline and work motivation variables jointly influence the employee performance variables positively and significantly with the multiple regression coefficient of the work discipline variable (0.644) and work motivation (0.377) with the calculated value (21.740).

PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN PRODUK FASHION KOTA SEMARANG Widi Fitria Lusiani; Agus Hermani DS
Jurnal Ilmu Administrasi Bisnis Vol 8, No 4 (2019)
Publisher : Universitas Diponegoro

This research was conducted departing from the problem of high levels of complaints and low consumer satisfaction in e-commerce Lazada. This study aims to determine how the influence given by service quality and product quality on consumer satisfaction. The type of research used is explanatory type, with a total sample of 100 respondents with the characteristics of having made a purchase of fashion products on e-commerce Lazada, aged a minimum of 17 years, living in the city of Semarang both temporarily and permanently. This study consists of 3 variables, 24 indicators with 3 hypotheses. Data analysis methods used were validity and reliability, correlation coefficient (R), regression tests, coefficient of determination (R2), significance of the t test and F test with the application of SPSS 21.0. The results of this study indicate that service quality variables have a positive effect on customer satisfaction with results Y = 14.449 + 0.263 X1 and product quality has a significant and positive effect on customer satisfaction with results Y = 6.725 + 0.831 X2. Two variables have been tested simultaneously or together show the results of Y = 5,054 + 0,84X1 + 0, 756X2. The amount of contribution owned by the product quality variable is greater than the magnitude of the influence contribution owned by the service quality, the coefficient of determination (R2) for the service quality variable is 11.4% and product quality is 30.3%. Suggestions submitted are companies must improve service quality and product quality so that customer satisfaction is high, such as the speed of customer response, ease in the process of returns, certainty in the refund process, ease of contacting sellers, conformity between products received and offered, product durability, conformity standards product, because the 7 indicators are considered bad by consumers.

PENGARUH KUALITAS PRODUK WISATA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN (Studi pada Wisatawan Taman Wisata Kopeng Kabupaten Semarang) Rizky Fajar Nugraha; Agus Hermani DS
Jurnal Ilmu Administrasi Bisnis Vol 9, No 2 (2020)
Publisher : Universitas Diponegoro

Tourism is a service business sector that meets the spiritual needs of the general public. The tourism business is developing to meet the increasingly diverse needs of consumers. Taman Wisata Kopeng is one tourist attraction that presents a variety of tourism products and provides a variety of services in meeting the needs of tourists. In its development, Taman Wisata Kopeng has decreased the number of tourist levels because most tourists feel dissatisfied with tourism products and services provided, so tourists are reluctant to make a return visit or recommend Taman Wisata Kopeng to others. This study aims to determine the effect of tourism product quality and service quality on consumer satisfaction with Taman Wisata Kopeng tourists. This type of research used is explanatory research with a total sample of 100 respondents taken with a minimum criteria of age 17 years, was visiting Taman Wisata Kopeng, and had visited a maximum of the last 3 years. The sampling technique used was purposive sampling and accidental sampling. Data collection techniques used were questionnaires and Google forms with each totaling 50 respondents. The analytical tool used is SPSS 16.0 for Windows with validity test, reliability test, cross tabulation test, correlation coefficient test, coefficient of determination, simple and multiple regression analysis, and significance test (t test and F test). The results of this study indicate that the quality of tourism products partially has a positive and significant effect on consumer satisfaction with a coefficient of determination of 78.4%. The results of this study also show that service quality is partially positive and significant effect on customer satisfaction with a coefficient of determination of 75%. The quality of tourism products and service quality simultaneously have a positive and significant effect on consumer satisfaction.

Co-Authors Diyah Sari Ika Farah Nahlia Ganang Wahyu Septianto Muhammad Yusuf Amrulah Mutami M Nurina Szafira Putri Paku Islamiati Rendhy Yosua Putra Sinambela Rifka Ayu Rusdiana Rizky Fajar Nugraha Siti Rachma Syifa Aulia Gumay Widi Fitria Lusiani Zenia Perwitasari

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