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STRATEGI KUALITAS PELAYANAN TERHADAP KEPUTUSAN BERKUNJUNG WISATAWAN DI CANDI JIWA BARUJAYA Siti Fatimah; Adin Solehudin; Nelly Martini
Gorontalo Management Research Vol 5, No 1 (2022): Gorontalo Management Research
Publisher : Universitas Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (569.407 KB) | DOI: 10.32662/gomares.v5i1.1706

Abstract

AbstractTourism is a  driving in accelerating and developing regional economies.. The purpose of this study was to determine whether the parties involved in realizing the decision to visit tourist thourgh tourism services. This research is quantitative research conducted using descriptive and inferential approaches and data collection techniques are carried out through observation, interviews, and recording literartur to managers and tourists in the tourist attraction of the new soul temple. The results of testing the service quality coefficient and the decision to visit show the value of t count > t table (7.474>1.661), so Ho is rejected, indicating that there is a significant influence between service quality and the decision to visit tourists in the new soul temple thus the hypothesis is answered from the research on the effect of service quality on the decision to visit tourists at thethe new soul temple. Management of tourist objects requires efforts to improve tourism facilties and infrastructure, accessibility, and facilities found in these attraction, so that tourists feel comfortable, considering that tourists are a sources of  community income. Keywords : service quality and decisions visiting                AbstrakPariwisata merupakan pendorong dalam dalam mempercepat serta membangun perekonomian daerah. Tujuan dari penelitian ini adalah untuk mengetahui apakah para pihak terkait dalam mewujudkan keputusan berkunjung wisatawan melalui pelayanan wisata. Penelitian ini merupakan penelitian kuantitatif yang dilakukan dengan menggunakan pendekatan deskriptif dan inferensial serta teknik pengumpulan data dilakukan melalui observasi, wawancara, dan pencatatan literatur kepada pengelola serta wisatawan di objek wisata candi jiwa barujaya. Hasil pengujian koefisien kualitas pelayanan dan keputusan berkunjung menunjukan nilai t hitung > t tabel (7.474 > 1,661) maka Ho ditolak menunjukan terdapat pengaruh yang signifikan antara  kualitas pelayanan dengan keputusan wisatawan dalam mengunjungi Candi Jiwa Barujaya. Dengan demikian terjawab hipotesis dari penelitian pengaruh kualitas pelayanan terhadap keputusan berkunjung wisatawan di Candi Jiwa Barujaya. Pengelola objek wisata memerlukan upaya peningkatan sarana dan prasarana wisata, aksesbilitas serta fasilitas yang terdapat pada objek wisata tersebut, agar para wisatawan merasa nyaman, mengingat wisatawan merupakan salah satu sumber pendapatan masyarakat. Kata Kunci :         kualitas pelayanan dan keputusan berkunjung
Tinjauan Yuridis Terhadap Pelaku Tindak Pidana Perjudian Online Di Indonesia Siti Fatimah; Taun Taun
Innovative: Journal Of Social Science Research Vol. 3 No. 2 (2023): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v3i2.717

Abstract

Perkembangan zaman yang mendorong kemajuan pada bidang teknologi dan internet memiliki dampak positif bagi masyarakat. Masyarakat dapat dengan mudah untuk mengakses segala hal yang ada pada media elektronik. Tetapi, perkembangan pada media elektronik berbasis internet juga dapat menimbulkan dampak negatif, seperti munculnya permasalahan sosial baru, yakni dengan timbulnya kasus perjudian online. Perjudian online merupakan suatu bentuk aksi taruhan antar sesama pemain dengan menggunakan uang sebagai alat taruhannya yang ditentukan oleh pemain serta oleh pelaku perjudian online tersebut yang dilakukan di media elektronik yang terkoneksi internet. Tindakan perjudian online merupakan suatu hal yang ilegal serta melanggar nilai dan norma yang ada di masyarakat. Oleh karena itu, dibutuhkan adanya tindak pidana secara tegas yang dijatuhkan kepada pelaku perjudian online. Ketentuan tindak pidana bagi pelaku perjudian online di Indonesia diatur dalam Pasal 303, Pasal 303 bis KUHP, Pasal 2 ayat (1), (2), (3) UU No. 7 Tahun 1974 tentang Penerbitan Perjudian serta Pasal 27 ayat 2 Jo. Pasal 45 ayat 2 UU ITE.
PREDICTING OFFICE WORKERS' PERFORMANCE THROUGH TECHNOSTRESS AND SELF-EFFICACY: A STRUCTURAL EQUATION MODELING APPROACH Siti Fatimah; Anggi Pasca Arnu; Ina Ratnasari
Journal of Management and Innovation Entrepreneurship (JMIE) Vol. 4 No. 1 (2026): October
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jmie.v4i1.4563

Abstract

Technostress is commonly framed as detrimental, yet digital demands may also stimulate performance when appraised as manageable challenges. This study tests technostress and self-efficacy as predictors of office-worker performance among 280 workers aged 18-35 in South Jakarta who used digital technologies in daily tasks. A 28-item five-point Likert questionnaire was analyzed using partial least squares structural equation modeling. One performance indicator with an outer loading of 0.485 was removed; the final model retained 27 indicators and satisfied reliability, convergent-validity, and discriminant-validity criteria. The structural model explained 60.4% of performance variance. Technostress showed a positive and significant relationship with performance, while self-efficacy also contributed positively. This pattern indicates a potential techno-eustress process: within the observed range, manageable technology-related demands may mobilize effort when employees possess confidence and coping resources. The cross-sectional self-report design cannot establish causality, eliminate common method bias, or confirm an inverted U-shaped effect. Managers should combine realistic digital workloads, technology-enabled prioritization, right-to-disconnect practices, resilience training, coaching, and technical support. The study extends Indonesian evidence beyond education and public-sector samples to heterogeneous metropolitan office work.