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HOW INTERNATIONAL HUMAN RESOURCE MANAGEMENT CONDUCTED BY APPLE INC. INCREASES ECONOMIC GROWTH AND REDUCE UNEMPLOYMENT RATE IN CHINA muhammad hafiz anwar; muhammad hanif machfudz; nadhif muhammad farhan; yehezkiel triputra; ida bagus putu aditya
LIAISON JOURNAL OF BEST Vol. 1 No. 01 (2022): LIAISON JOURNAL OF BEST
Publisher : IULI Publisher

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Abstract

As China operates their business activities, many multinational companies contribute to helping its economic growth and reducing its unemployment rate. One of the crucial factors that contribute to the success of these companies in operating in China is its extraordinary management of the Human Resources team. With Apple Inc being a USA based company, they’re still able to adapt and compete in China. Key words: China, multinational companies, economic growth, unemployment rate, human resources, Apple Inc & USA.
The Influence of Brand Image and Customer Satisfaction Towards Customer Loyalty in Fore Coffee Summarecon Mall Serpong yehezkiel triputra; ida bagus putu aditya; siti nurfitrana; indra krishnamurti
LIAISON JOURNAL OF BEST Vol. 2 No. 1 (2023): II
Publisher : IULI Publisher

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Abstract

Companies must be able to retain customers in a variety of ways, including by emphasizing brand image, which can attract new customers, and customer happiness, which can lead to customer loyalty. Customer loyalty is one of the most significant variables in sustaining a company's growthand expanding its sales. A large number of public figures have opened companies, including restaurants, cafes, and snacks. Numerous entrepreneurs that enter the business field have prominent names to establish a positive brand image with consumers. Vico Lomar, who started a fore coffee business, is one of the businesspeople participating in this industry. This study combines descriptive and quantitative methods. This study was undertaken to determine the association between threevariables: Brand Image, Customer Satisfaction, and Customer Loyalty. This study uses both primary and secondary sources to acquire its data. Survey methods will be used to collect primary data, while secondary data sources, such as books, journals, and articles from prior studies, will be used to obtain secondary data. Customers who bought Fore Coffee via an online application and dined at Fore Coffee in Summarecon Mall Serpong comprised the study population (Gofood, Grabfood and application). If the consumer is pleased with the product, he or she will purchase it again (Repurchase Behavior). This study aims to examine the relationship between Brand Image and Customer Satisfaction and customer loyalty. This study demonstrates that Customer Satisfaction has a greaterimpact on customer loyalty than Brand Image.Keywords: Fore Coffee, Brand Image, Customer Satisfaction, Customer Loyalty