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All Journal Scientific Journal of Reflection : Economic, Accounting, Management and Business Dinasti International Journal of Economics, Finance & Accounting (DIJEFA)
Soemino Eko Saputro
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Economics, Econometrics & Finance

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ANALISA DAMPAK KEBIJAKAN PEMERINTAH TENTANG COVID-19 TERHADAP PRASARANA, SARANA DAN SDM PERKERETAAPIAN YANG BERPENGARUH PADA KUALITAS LAYANAN PT MRT JAKARTA TAHUN 2021 Handri Pirmansah; Julison Arifin; Erman Noor Adi; Masjraul Hidayat; Soemino Eko Saputro
SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business Vol. 5 No. 4 (2022): SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management, & Business
Publisher : Sekolah Menengah Kejuruan (SMK) Pustek

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/sjr.v5i4.578

Abstract

In 2020, a pandemic hit Indonesia, resulting in many Indonesians being exposed to the Covid-19 virus. To reduce and reduce the risk of Covid-19 transmission, the government has imposed a restrictive policy known as the Enforcement of Community Activity Restrictions (PPKM) in all areas of the islands of Java and Bali. The impact of the implementation of this policy is the reduction in the number of passengers per day on all transportation lines. The purpose of this study was to determine the effect of government policies on railway infrastructure, facilities and human resources as well as MRT Jakarta operations which affect the service quality of PT MRT Jakarta. The method used is quantitative by distributing questionnaires to passengers using MRT Jakarta. The results of the study are government policies have a significant influence on infrastructure, facilities, human resources and MRT Jakarta train operations and train operations have a significant influence on PT MRT Jakarta's service quality as much as 84.8%.
Increasing The Role Of Rail-Based Public Transportation Through Improving Services And Developing T.O.D Area To Reduce Congress In Jakarta Soemino Eko Saputro; Edi Abdurachman; Prasadja Ricardianto; Julison Arifin
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 1 (2024): Dinasti International Journal of Economics, Finance & Accounting (March-April 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i1.2457

Abstract

Abstract: The problems that cause public transportation are less desirable because the railway network is still very limited, public transportation services still need to be improved, full integration has not been realized and the development of Transit Oriented Development cannot be implemented. The purpose of this study was to determine whether the service model and public policy were successful, therefore the study used variables, namely; Perceived Quality; Trust; Passenger Satisfaction; Perceived Value; Passenger Preference; Passenger Loyalty, Behavior Intention to Purchase, and Transit Oriented Development as moderation and Passenger preference as intervening variables. Data analysis methods in this study include Importance and Performance Analysis (IPA), and Structural Equation Model (SEM) with the help of the SMART PLS 4 program and this study used a sample of 400 respondents, namely train users. Based on the results of the analysis Perceived quality, Passenger satisfaction, Trust, Passenger preference, and Passenger loyalty can have a positive and significant influence on behavior intention to purchase but Perceived value does not have a significant influence on the development of transit-oriented development can have a significant influence on loyalty and behavior intention to purchase. In Important performance analysis to improve service performance, namely unhindered train travel, high reliability, integrated and single ticket system.
Co-Authors Edi Abdurachman Erman Noor Adi Handri Pirmansah Julison Arifin Masjraul Hidayat Prasadja Ricardianto