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Journal : Specta Journal of Technology

Analisis Manajemen Risiko Berbasis ISO 31000 pada Studi Kasus Hotel Jakarta di Balikpapan Reza Fahlevi, Mohammad; Rahmawati, Febri; Mira Detavia, Andi; Vaneza Sihaloho, Julice; Fadillah, Nur; Lolo Padang, Elifas; Deny Arthawan Sugih Prabowo, I Putu
SPECTA Journal of Technology Vol. 9 No. 1 (2025): Vol. 9 No. 1 (2025): SPECTA Journal of Technology
Publisher : LPPM ITK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35718/specta.v9i1.1324

Abstract

The study aims to analyze the implementation of ISO 31000-based risk management at Jakarta Hotel in Balikpapan which faces various challenges in its operations. Risk management is an important component in undergoing the sustainability of hotel operations, especially in the hospitality sector which is faced with economic, regulatory, and reputational risks. A structured risk management approach is needed to mitigate those risks and ensure the hotel can operate optimally. SWOT and PESTLE analysis are the research methods used in understanding the internal and external conditions of Hotel Jakarta, which are then followed by the ISO 31000-based risk management process, namely risk identification, risk analysis, risk evaluation, and risk treatment. The results show that Hotel Jakarta faces various risks, including operational risks related to the lack of digitalization, economic risks due to cash flow instability, and reputational risks caused by negligence in guest services. The proposed mitigation strategies include digitizing the hotel's management system, collaborating with external partners, and improving employee training and competency. The implementation of ISO 31000-based risk management helps the hotel in minimizing the negative impact of risks and improving readiness in facing future challenges. Overall, this study confirms the importance of implementing a structured risk management framework to improve operational sustainability and customer satisfaction.
IMPLEMENTASI MANAJEMEN RISIKO PERUSAHAAN STUDI KASUS START UP CIRO WASTE Reza Fahlevi, Mohammad; Deny Arthawan Sugih Prabowo, I Putu; Shauma Salsabiilla, Risqi’a; Amanda Aulia Putri, Ghea; Alyaa Farraas, Ghina; Nurhadi Efendi, Muhammad
SPECTA Journal of Technology Vol. 9 No. 3 (2025): Specta Journal of Technology
Publisher : LPPM ITK

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sustainability-oriented waste management startups such as Ciro waste require comprehensive risk analysis to ensure operational stability and support long-term business growth. Despite operating in a highly regulated and complex sector—facing challenges such as strict environmental policies, raw material price volatility, and operational hazards including workplace accidents and ecological impacts—Ciro waste has yet to establish a documented risk management framework. This study aims to identify, evaluate, and design risk mitigation strategies aligned with the startup's business model. The methodology involves qualitative analysis of core business processes and risk mapping based on the ISO 31000 framework. The findings indicate that implementing a structured risk management approach not only minimizes potential operational disruptions but also enhances business resilience and strengthens the company’s reputation as a responsible and sustainable enterprise. These insights serve as a foundation for recommending the integration of risk management practices into Ciro waste’s overall business strategy, thereby fostering innovation in a competitive and sustainability-driven waste management industry.