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All Journal Asketik: Jurnal Agama dan Perubahan Sosial Jurnal Mediakita : Jurnal Komunikasi dan Penyiaran Islam
Ika Devy Pramudiana
Universitas Dr. Soetomo Surabaya, Indonesia
Religion Languange, Linguistic, Communication & Media Social Sciences

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PERANAN WISATA SETIGI (SELO TIRTO GIRI) DALAM PENINGKATKAN PENDAPATAN ASLI DESA (PADES) DI DESA SEKAPUK KECAMATAN UJUNG PANGKAH KABUPATEN GRESIK Ika Devy Pramudiana; Zuhdi Ahmadi Rafiatma; Sri Kamariyah; Nihayatus Sholichah
ASKETIK: JURNAL AGAMA DAN PERUBAHAN SOSIAL Vol. 6 No. 1 (2022): Asketik: Jurnal Agama dan Perubahan Sosial
Publisher : Prodi Sosiologi Agama

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (299.14 KB) | DOI: 10.30762/asketik.v6i1.192

Abstract

Tourism is the most important sector in economic development and development. Tourism in Indonesia as a supporting factor for the economy has bright prospects. One of the local governments that is quite successful in exploring and developing the tourism potential of this new village is Gresik Regency through Sekapuk Village which has Setigi tourism. Setigi tourism is part of the policy product carried out by the Sekapuk Village government, the mechanism for establishing Setigi tourism is part of the results of the Sekapuk Village deliberations. In recent years, Gresik Regency has tended to focus on tourism development in its area as an alternative to the mining industry. The purpose of this research is to find out the role of Setigi tourism in increasing village original income in Sekapuk village, Panceng district, Gresik Regency, this needs to be done because the community is a very important element to support the successful development of an area. This study used qualitative research methods. The results of this study are showing the success of Setigi tourism in increasing Regional Original Income and being able to bring in new economic sources other than being farm laborers. It is known that there has been an increase in the APBdes in Sekapuk Village in the last 4 years, namely an increase in PADes from 2019 to 2021, an increase of 100% over 2,380,014,655 in 2019 to 9,590,701,000,00 in 2021, while there is an increase in the aspect of MSME movement, one of which is the involvement of MSME residents who always sell in the area. tourism, as well as employing local residents in tourism Setigi.
Innovation of Digital Communication in Public Complaint Services: The Case of the JAKI Application in the Smart Government Era Nurul Suhesti; Ika Devy Pramudiana; R Ayu Erni Jusnita; Nihayatus Sholichah
Mediakita Vol. 10 No. 2 (2026): Jurnal Mediakita : Jurnal Komunikasi dan Penyiaran Islam
Publisher : Fakultas Usluhuddin dan Dakwah UIN Syekh Wasil Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/mediakita.v10i2.3093

Abstract

The shift toward smart government has accelerated the digitalization of public services, yet empirical evidence on how digital communication innovations function as instruments of participatory governance remains limited. This study aims to analyze digital communication innovation through the JAKI (Jakarta Kini) application in public complaint services within the smart government framework of DKI Jakarta Province. Guided by a qualitative single instrumental case study design, data were gathered from 19 informants via in-depth interviews, structured non-participant observations, and document analysis. Informants included five CRM officers from Diskominfotik, six OPD staff members from three key agencies, and eight active JAKI users selected through purposive and snowball sampling. Data were analyzed using thematic content analysis and interpreted through the Van Meter and Van Horn policy implementation model. The findings reveal that JAKI has successfully shifted public complaint management from a one-way reporting mechanism to a two-way interactive system, evidenced by a 77.4% increase in report submissions from 98,177 (2021) to 174,147 (2024), with resolution rates consistently above 96%. However, the communication pattern, while technically interactive, has not yet achieved substantive symmetry because citizen feedback rarely influences formal policy revisions. Key determinants of implementation effectiveness include inter-agency coordination through the CRM system, implementer commitment across OPDs, and citizens' digital literacy levels. This study concludes that JAKI represents a meaningful innovation in participatory governance. However, sustained effectiveness requires stronger OPD capacity, equitable digital access for vulnerable groups, and institutionalized feedback mechanisms that translate complaint data into evidence-based policy decisions.
Co-Authors Nihayatus Sholichah Nurul Suhesti R Ayu Erni Jusnita Sri Kamariyah Zuhdi Ahmadi Rafiatma