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All Journal Katalogis Research Horizon Jurnal Actual Organization Of Economic ( Jago-e)
Restutanti Borman, Restutanti
Unknown Affiliation
Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL, MOTIVASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA KANTOR PERUSAHAAN DAERAH AIR MINUM KOTA PALU Borman, Restutanti
Katalogis Vol 3, No 3 (2015)
Publisher : Katalogis

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Abstract

This research intends to explore and analyze : 1) the influence of transformational leadership style, motivation, and work environment on employees’ performance in PDAM office of Palu; 2) ) the influence of transformational leadership style on employees’ performance in PDAM office of Palu;3) the influence of motivation on employees’ performance in PDAM office of Palu; 4) the influence of work environment on employees’ performance in PDAM office of Palu. The sample consists of 35 employees from al units in PDAM office of Palu. The method of analysis is descriptive with multiple linear regressions. The results show that transformational leadership style, motivation, and work environment simultaneously affect employees’ performance with F-value of 24,967 on the sig. 0.000; transformational leadership style significantly affects employees’ performance with regression coefficient value of 0,376 on the sig. 0.001; motivation significantly affects employees’ performance with regression coefficient value of 0,401 on the sig. 0.000; work environment significantly affects employees’ performance with regression coefficient value of 0,166 on the sig. 0.023.
Pengaruh Pendidikan, Pelatihan, Motivasi, dan Promosi terhadap Kualitas Pelayanan Pada Satuan Polisi Pamong Praja Kabupaten Pasangkayu Repie, Djunita Megawati; Saleh, Husein Hi. Moh.; Borman, Restutanti
Journal Actual Organization of Economic Vol. 6 No. 03 (2025): Jurnal Actual Organization Of Economic
Publisher : LPPM STIE Mujahidin Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65212/jago-e.v6i03.178

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis tentang Pengaruh Pendidkan, Pelatihan, Motivasi, dan Promosi terhadap Kualitas Pelayanan Pada Satuan Polisi Pamong Praja Kabupaten Pasangkayu. Jenis penelitian ini menggunakan jenis penelitian deskriptif dan verifikatif dan jenis data yang digunakan adalah data yang bersifat kuantitatif. Sumber data yang digunakan dalam penelitian ini adalah data primer dan sekunder jumlah responden 70. Adapun metode statistik yang digunakan adalah regresi linear berganda dengan menggunakan program SPSS versi 16.0 for Windows. Dari hasil uji regresi dapat dilihat bahwa variabel faktor pelatihan lebih dominan berpengaruh terhadap Kualitas Pelayanan Kesatuan Polisi Pamong Praja (Pol-PP) Kabupaten Pasangkayu. Hal ini menunjukkan bahwa variabel pelatihan memiliki pengaruh yang signifikan terhadap kualitas pelayanan yang diberikan oleh Kesatuan Polisi Pamong Praja (Satpol-PP) Kabupaten Pasangkayu. Sehingga disimpulkan bahwa variabel pelatihan menjadi faktor yang paling mempengaruhi Kualitas Pelayanan Kesatuan Polisi Pamong Praja (Pol-PP) Kabupaten Pasangkayu.
Strengthening Human Resources to Enhance Competitiveness Using SWOT Analysis Borman, Restutanti; Natsir, Syahir; Hasanudin, Bakri; Muzakir
Research Horizon Vol. 5 No. 6 (2025): Research Horizon - December 2025
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.5.6.2025.835

Abstract

Human resource management is a key factor in service industries, as employee competence, motivation, and professionalism directly affect service quality and organizational performance. Effective Human resource practices, including structured recruitment, continuous training, performance management, and reward systems, not only enhance productivity but also strengthen organizational culture and employee commitment. This study aims to identify the strengths, weaknesses, opportunities, and threats in Human resource management, analyze the organization’s strategic position using Internal Factor Evaluation and External Factor Evaluation, and formulate strategies to improve service quality. A descriptive qualitative approach was used, with purposively selected informants, including leaders, Human resource managers, and senior employees. Data were collected through in-depth interviews, observations, and documentation, then analyzed interactively using the Miles and Huberman model and supplemented with SWOT analysis. Findings show that internal strengths, such as a supportive work environment, strong leadership-employee relationships, and employee loyalty, can be leveraged to exploit external opportunities, including market growth and supportive policies. Recommended strategies include promotional initiatives, performance-based rewards, structured recruitment, and regular training. The study concludes that effective Human resource management is essential for creating a competent, motivated, and service-oriented workforce, aligning internal capabilities with external opportunities, and sustaining a competitive advantage in dynamic service industries.
Co-Authors Hasanudin, Bakri Muzakir Repie, Djunita Megawati Saleh, Husein Hi. Moh. Syahir Natsir