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All Journal Enrichment : Journal of Management Jihapenmas
Tatik Prihatini
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Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education

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Lesson Learned From The Covid-19 Pandemic: An Examination of Leadership Roles in Telecommunication Company During Crisis Tatik Prihatini; Sri Iswati; Falih Suaedi
Enrichment : Journal of Management Vol. 12 No. 4 (2022): October: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (295.53 KB) | DOI: 10.35335/enrichment.v12i4.732

Abstract

This study aims to investigate the crisis phase and the role of leadership in one of the telecommunications companies in Indonesia that implemented a system of working remotely during the Covid-19 pandemic. This study used a case study methodology with a qualitative approach. Data were collected through in-depth interviews, participant observation, and related documentation. Technical data analysis was carried out through data condensation, data presentation, drawing conclusions, and verifying findings. The results of the study indicate that the leadership role during the Covid-19 pandemic was as follows: pre-crisis phase, peak crisis phase, and post-crisis phase. The pre-crisis phase of the leader guided the team to adapt to the pandemic through planning, information dissemination, and operational coordination. During the crisis phase and the peak of the crisis, the leader played a role in controlling through the provision of motivation, empathy, and inspiration. In the post-crisis phase, the leader's role was to support the recovery process through empowerment, collaboration, and team involvement. The implications of this study are on the importance of the role of leaders who adjust to the phase being faced to be able to bring the organization through difficult times.
Upgrading Pengurus BPRS Anggota Asbisindo Jawa Timur Plus Melalui Pelatihan Manfaat Penerapan Teknologi Informasi Tatik Prihatini; Mochamad Fatchurrohman; Shobikin
Jurnal Hilirisasi Pengabdian Masyarakat Vol. 1 No. 2 (2024): August 2024
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/jihapenmas.v1i2.1219

Abstract

The use of information technology in Islamic Rural Banks (BPRS) is still a challenge in itself, especially because of differences in understanding regarding the benefits and need for information technology among BPRS administrators. This lack of understanding often hinders the implementation and adoption of information technology. Several main administrators reject changes made in the field of information technology due to a lack of knowledge about the advantages and benefits to be obtained. Based on this description, this community service aims to improve the understanding of BPRS administrators about the benefits of adopting information technology to improve BPRS performance. In collaboration with Asbisindo, namely the East Java Plus branch of the BPRS association, community service is carried out through socialization to BPRS administrators not only at the main director level but also at other administrator levels including: commissioners, operational directors and at the level of section heads as parties involved in deciding the adoption of information technology. The research method for this community service uses a descriptive qualitative method. The results of this community service research are socialization at all levels of administrators, not only at the director level, which is able to bridge the gap in knowledge and communication in the process of adopting information technology at BPRS. By involving administrators, the adoption of information technology at BPRS can be carried out more effectively, so that the performance and operational efficiency of BPRS can increase as a whole
Co-Authors Falih Suaedi Mochamad Fatchurrohman Shobikin Sri Iswati