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All Journal LEGAL BRIEF IJBLPS
Husin Wattimena
Institut Agama Islam Negeri Ambon

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Form Of Legal Protection For Children Of Sexual Harassments In The Namlea State Court, Maluku Fauziah Rahawarin; Husin Wattimena
LEGAL BRIEF Vol. 11 No. 3 (2022): August: Law Science and Field
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (611.792 KB)

Abstract

This article aims to examine forms of legal protection for child sexual abuse perpetrators in the Namlea District Court in Maluku. This type of research is normative-empirical research. The data collection techniques of this research are literature study, documentation study, and interviews. There are two research data, namely primary data and secondary data. Primary data is the text of the law related to the criminal law system and child protection. Secondary data is data supporting primary data such as books and expert opinions. The data analysis process includes stages (1) word grouping, (2) data reduction, (3) data transcription, and (4) data interpretation. The results of this study indicate that the form of protection for child perpetrators of sexual abuse is resolved through a restorative justice approach in accordance with Law No. 11 of 2012 concerning the juvenile criminal justice system. In addition, diversion efforts must be carried out starting from the stage of investigation, prosecution, to trial in order to provide protection for children holistically.
SERVICE QUALITY AND CONSUMER PROTECTION LAWS IN THE PARKING INDUSTRY: AN IMPLICATIONS FOR CONSUMER SATISFACTION Husin Wattimena; Arizal Hamizar; Hasan; H. Rajab
International Journal of Business, Law and Political Science Vol. 1 No. 3 (2024): International Journal of Business, Law and Political Science
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ijblps.v1i3.62

Abstract

The examination of consumer protection laws in the parking sector in Ambon constitutes the primary focus of this study, emphasizing the breaches in service quality that result in customer discontentment and unfavorable perceptions of service provision. Employing the SERVQUAL framework, the study delves into the identification of the five pivotal dimensions of service quality pivotal to customers, encompassing tangibles, reliability, responsiveness, assurance, and empathy. Employing a qualitative research methodology, the investigation scrutinizes both customer and parking attendant experiences, endeavoring to discern the underlying factors contributing to service quality transgressions within the industry. The research findings underscore the pressing necessity for enhanced implementation and enforcement of consumer protection regulations, alongside the establishment of efficient complaint resolution mechanisms to address customer grievances. Furthermore, the study elucidates various factors contributing to service quality violations, including deficient training protocols, absence of licensing requirements, and ineffective regulatory frameworks. It advocates for proactive measures by policymakers and employers to rectify these issues, emphasizing the imperative of adequately training, equipping, and licensing parking attendants to ensure the delivery of exemplary service standards to customers.