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All Journal Science Midwifery Jurnal Terapi Gigi dan Mulut
Dewi Sodja Laela
Poltekkes Kemenkes Bandung
Dentistry Health Professions Nursing Public Health Veterinary

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Description of Patient Satisfaction Levels in the Aspects of Facilities, Empathy, and Assurance for Dental Health Services at the Bandung Dental Health Clinic during the Adaptation of New Habits in the Era of the Covid-19 Pandemic Dewi Sodja Laela; Anggina Sekar Fatharani; Nurul Fatikhah; Sekar Restuning
Science Midwifery Vol 10 No 4 (2022): October: Science Midwifery
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v10i4.717

Abstract

Dental and oral health services at various health care facilities during the Covid-19 pandemic implemented stricter security procedures with health protocols set by WHO. Various rules that must be carried out by the center of health care facilities in preventing the transmission of Covid-19 can have an impact on patient satisfaction. Assessment of patient satisfaction indicators include tangible, empathy, assurance, reliability and responsiveness. This study aims to determine the level of patient satisfaction with dental health services at the Bandung Dental Health Clinic during the adaptation of new habits in the Covid-19 pandemic era in terms of facilities, empathy and assurance. This type of research is analytic with a cross sectional design. Samples were patients who received health services at the JKG Clinic, Poltekkes Kemenkes Bandung, selected by purposive sampling as many as 40 respondents. Data obtained from questionnaires through google form. Analysis of hypothesis testing using Spearman Rank correlation. The results of this study indicate that the level of patient satisfaction in terms of facilities, empathy and assurance at the JKG Clinic, Poltekkes, Ministry of Health, Bandung, is in the very satisfied category with scores between 87.5% - 95%. Spearman Rank correlation analysis with p value = 0.000 <0.05, shows that there is a relationship between the level of patient satisfaction with aspects of facilities, empathy and guarantee of dental health services. The correlation coefficient value of the facility aspect to satisfaction is 0.519 which means that the relationship is strong and the correlation coefficient value of empathy and assurance aspects to satisfaction is 0.707, which means the relationship is very strong. The conclusion of this study is that the level of patient satisfaction with dental health services at the Bandung Dental Health Clinic during the adaptation of new habits in the Covid-19 pandemic era is related to aspects of facilities, empathy and assurance.
ASUHAN KESEHATAN GIGI DAN MULUT PADA KLIEN TN. DF DENGAN KELUHAN KARANG GIGI Nur Fauziah Yulyanti; Deru Marah Laut; Dewi Sodja Laela; Yonan Heriyanto
Jurnal Terapi Gigi dan Mulut Vol 1 No 2 (2022): Jurnal Terapi Gigi dan Mulut
Publisher : Poltekkes Kemenkes Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34011/jtgm.v1i2.954

Abstract

The bad habit of smoking makes tar, one of the components in cigarettes, which is sticky, making it easier for plaque to stick to the surface of the teeth. Plaque that is not cleaned properly over time will form tartar. Tartar can cause discomfort to a person, as well as client Mr. DF who felt disturbed and uncomfortable with this tartar. This study aims to determine the results of Dental and Oral Health Care on the client of Mr. DF (26 Years) with complaints of tartar at the clinic of the Department of Dental Health Bandung. This research method is a case report with the concept of dental and oral health care which consists of a process of assessment, diagnosis, planning, implementation and evaluation. This report describes cases of tartar and bad smoking habits. The results of the initial assessment found tartar with a score of 19, stain, 4 teeth with caries, 1 remaining root of the tooth and free plaque score of 35%. After the examination, it was stated that the results of the diagnosis were that there were 5 human needs that were not met. To fulfill these 5 basic human needs, scaling, stain cleaning, fillings, tooth extraction, counseling using the Chair Side Talk and Oral Physiotherapy. The evaluation results show that the 8 basic human needs of the client have been met after treatment.
GAMBARAN PENGETAHUAN ORANGTUA TENTANG PERTUMBUHAN GIGI DAN PENCEGAHAN KARIES GIGI Noorrahma Nova Hidayah; Nining Ningrum; Tiurmina Sirait; Dewi Sodja Laela
Jurnal Terapi Gigi dan Mulut Vol 1 No 2 (2022): Jurnal Terapi Gigi dan Mulut
Publisher : Poltekkes Kemenkes Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34011/jtgm.v1i2.958

Abstract

Parents' knowledge about the period of tooth growth, both primary and permanent teeth, is very important, but in fact, parents often don't care about their children's teeth. The role of parents is very necessary for guiding, providing understanding, reminding, and providing facilities to children so that children can maintain oral hygiene. Parents also have an important role in preventing caries in children. This study aims to describe the knowledge of parents about dental growth and prevention of dental caries in TK Kemala Bhayangkari 42 Bandung. This type of research uses descriptive research methods. The place and time of this research were carried out at Kemala Bhayangkari 42 Kindergarten, Bandung City. The population in this study were all parents of Kemala Bhayangkari 42 Kindergarten students in Bandung, amounting to 35 people. The research sample is total sampling and the research instrument uses a questionnaire. Parents' knowledge of dental growth in the less category is 51.4% and the level of parental knowledge about caries prevention is in the sufficient category, which is 48.6%. Parental knowledge about dental growth is still in the poor category, while parental knowledge about caries prevention is in the sufficient category.
Co-Authors Anggina Sekar Fatharani Deru Marah Laut Nining Ningrum Noorrahma Nova Hidayah Nur Fauziah Yulyanti Nurul Fatikhah Sekar Restuning Tiurmina Sirait Yonan Heriyanto