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Pengaruh mutu pelayanan kesehatan terhadap kepuasan pasien peserta JKN/KIS di Puskesmas Gunung Tua Kecamatan Padang Bolak Sri Dewi; Thomson P Nadapdap; Neni Ekowati Januariana
Jurnal Kesmas Prima Indonesia Vol. 6 No. 2 (2022): Edisi Juli
Publisher : Fakultas Kesehatan Masyarakat Universitas Prima Indonesia

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Abstract

Quality of health services is the level of perfection of health services, which on the one hand can lead to satisfaction for each patient in accordance with the average level of satisfaction. The purpose of this study was to analyze the quality of service that affects patient satisfaction of JKN / KIS participants at Gunung Tua Publich Health, Padang Bolak District, North Padang Lawas Regency in 2020. This study used a quantitative analytical survey with a cross sectional study design. The location of this research was conducted at Gunung Tua Puskesmas, Padang Bolak District, North Padang Lawas Regency. The study population was all outpatients visiting with an average monthly visit of 906 patients. The number of samples in this study were 90 people. The technique used is purposive sampling. Survey data were analyzed using the chi-square test and logistic regression. The results showed that there was an effect of tangible (physical evidence), reliability (reliability), responsiveness (responsiveness), assurance (certainty) and empathy (empathy) had an effect on patient satisfaction of JKN / KIS participants at Gunung Tua Puskesmas, Padang Bolak District, North Padang Lawas Regency. Based on the research results, it is known that the variable that most influences patient satisfaction is the responsiveness variable (responsiveness). It is recommended for health workers to maintain patient satisfaction by improving the quality of service, especially in the responsiveness aspect, such as responding to complaints quickly, so that patients feel valued and served well and increasing the number of officers who handle JKN / KIS patients so that patients do not wait too long
Analysis of Maternal Care During the Public Time in Padang Sari Village, High District Raja Asahan District Yusnani Dewi Manurung; Thomson P Nadapdap; Razia Begum Suroyo
Science Midwifery Vol 10 No 4 (2022): October: Science Midwifery
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v10i4.797

Abstract

The puerperium or puerperium begins 2 hours after the birth of the placenta until 6 weeks (42 days) after that. The purpose of this study was to analyze maternal care during the postpartum period in Padang Sari Village, Tinggi Raja District, Asahan Regency. This type of research uses Mix Methods with the Sequential Explanatory method. The population is 251 people, the sample is 71 respondents, while the qualitative informants are 2 postpartum women, 2 people who care for postpartum women, and 1 health worker. Quantitative data analysis with univariate, bivariate and multivariate analysis. Qualitative data analysis includes reduction, display and conclusion drawing/verification. Based on the chi-square test, the results of the variableeducation level p = 0.007, employment status p = 0.000, knowledge p = 0.000, parityp = 0.046, health check up place during pregnancy p = 0.032, family support p = 0.537. Qualitatively, it was obtained data that in addition to carrying out postpartum care according to health rules, postpartum mothers also carried out traditional postpartum care. The conclusion in this study is that there is a relationship between education level, employment status, knowledge, parity, and place of health check during pregnancy with maternal care during the postpartum period in Padang Sari Village, Tinggi Raja District, Asahan Regency in 2021. It is recommended that health workers should make extra efforts conduct approaches, education, and health education related to postpartum care to avoid adverse postpartum care practices.
Faktor Yang Memengaruhi Keputihan Pada Siswi Kelas XII Di Sekolah Menengah Atas Swasta Harapan Mekar Medan Tahun 2022 Jessi Gustina; Razia Begum Suroyo; Jitasari Tarigan Sibero; Thomson P Nadapdap; Ivansri Ivansri
Jurnal Anestesi Vol. 1 No. 2 (2023): April : Jurnal Anestesi
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59680/anestesi.v1i2.282

Abstract

Adolescents should aware of leucorrhea symptoms. Continuous pathological vaginal discharge will disrupt the function of the female reproductive organs, especially in the ovarian tract, which can cause infertility. Women who lack knowledge and information about genital hygiene will also have an impact on their behavior in maintaining genital hygiene, because knowledge and good care behavior are determining factors in maintaining genital hygiene. This study aimed to determine and analyze the factors that influence leucorrhea in female students. This is quantitative and qualitative mixed methods research. The research was conducted at SMA Harapan Mekar Medan. The population was all class XII female students totaling 33 people. The sampling used was total sampling. Data analysis used univariate and bivariate analysis with chi-square test, and multivariate analysis with multiple logistic regression test at 95% confidence level (?=0.05). The results showed that the factors influencing leucorrhea in class XII female students at the School were knowledge (p=0.005), attitude (p=0.016), behavior (p=0.005), and source of information (p=0.006) and there was no effect of the adolescent care health program on leucorrhea (p=1.000).  The conclusion shows that knowledge of personal hygiene is the most dominant variable affecting leucorrhea in female students. It is suggested to the School to pay attention to facilities such as clean water sanitation and toilets and cooperate with the Health Center to organize health counseling and demonstrate how to take care of genital hygiene using a phantom of external reproductive organs so that students can directly practice genital hygiene actions