Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences
Asriatuzzeky Asriatuzzeky
Unknown Affiliation
Religion Arts Humanities Economics, Econometrics & Finance Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Increased Intensity of Student Loyalty based on Quality of Service, Satisfaction and Confidence Asriatuzzeky Asriatuzzeky; Naila Hayati; Wahyuli Lius Zen; Rehani Rehani; Zulvia Trinova
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6507

Abstract

Student loyalty indicates a quality college. Good service quality is the ability of the institution to provide service according to customer requests, listen to all forms of customer complaints, and provide a positive reaction to customer complaints so as not to cause an unfavorable perception of the quality of the services provided. The quality of service at an institution greatly affects customer satisfaction. customer satisfaction with an institution needs to be maintained. Satisfaction has an influence on trust. Through the trust of students who are studying, they will be loyal to complete their education in the high education.
Co-Authors Naila Hayati Rehani rehani Wahyuli Lius Zen Zulvia Trinova