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All Journal Jurnal VOK@SINDO The International Journal of Accounting and Business Society International Journal of Artificial Intelligence Research Journal of Public Administration Studies Mamangan Social Science Journal Economics, Business, Accounting & Society Review
Gunawan Eko Nurtjahjono, Gunawan Eko
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Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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The Effect of Job Characteristic, Person-Job Fit, Organizational Commitment on Employee Performance (Study of East Java BPJS Employees) Nurtjahjono, Gunawan Eko; Nimran, Umar; Musadieq, Muh. Al; Utami, Hamidah Nayati
JPAS (Journal of Public Administration Studies) Vol 5, No 1 (2020)
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (384.185 KB) | DOI: 10.21776/ub.jpas.2020.005.01.2

Abstract

Employee performance is the key to the success of an organization. The top priority of organizational leaders is how to create employees as prime human resources, have good behavior in the workplace and perform well based on needs in the workplace and have an understanding of the values that exist and are applied in the organization. The purpose of this study is to analyze and determine the effect of job characteristics, person-job fit, organizational commitment to employee performance. The population in this study were employees in East Java Province BPJS Employment with a total of 238 as a research sample. The research method uses survey research by distributing questionnaires to respondents. While the analysis of research data using Warp-PLS. The results showed that (1). The effect of job characteristics on person-job fit is positive and significant, (2). The effect of job characteristics on organizational commitment is positive and significant (3). The effect of job characteristics on employee performance is positive and significant (4). The influence of person-job fit on employee performance is positive and significant (5). The effect of organizational commitment on employee performance is positive and significant. 
PENGARUH KUALITAS PELAYANAN DAN KEMAMPUAN KERJA KARYAWAN DI HOTEL IJEN SUITES RESORT&CONVETION MALANG TERHADAP KEPUASAN TAMU PADA ERA PANDEMI COVID-19 Putra, Oktora Bima Adi; Nurtjahjono, Gunawan Eko; Hidayat, Kadarisman
VOK@SINDO : Jurnal Ilmu-Ilmu Terapan dan Hasil Karya Nyata Vol. 10 No. 2 (2022)
Publisher : Fakultas Vokasi Universitas Brawijaya

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Abstract

Jasa penginapan perhotelan saat ini jadi amat utama sebagai kebutuhan tempat menginap, beristirahat, meeting, berwisata, dan liburan. Persaingan jasa pelayanan di perhotelan sangat ketat, sehingga kualitas pelayanan sangat berpengaruh kepada kepuasan tamu. Pelayanan yang berkualitas didasarkan pada kemampuan karyawan dalam melaksanakan pekerjaannya. Tahun 2020 khususnya bulan Maret, industri perhotelan mengalami penurunan drastis akibat pandemi COVID-19, sehingga hotel dan karyawan hotel harus memaksimalkan pelayanan dan kualitas kerja untuk mempertahankan kualitas hotel. Salah satu hotel yang terkena dampak tersebut adalah hotel Ijen Suites Resort & Convention Malang. Penelitian dilakukan dihotel Ijen Suites Resort & Convention Malang selama 2 bulan. Jenis penelitian adalah deskriptif dengan pendekatan kuantitatif. Populasi penelitian adalah tamu yang menginap di hotel dengan 105 responden menggunakan teknik accidental sampling. Data primer diperoleh dari penyebaran kuisioner, sedangkan data sekunder didapat dari studi literatur skripsi sebelumnya, jurnal riset, buku, dan dari instansi. Dilakukanuji validitas dan reliabilitas pada kuesioner. Uji asumsi klasik, regresi berganda, dan hipotesis dilakukan dalam penelitian ini. Hasil penelitian menunjukkan jumlah responden laki-laki 57 dan perempuan 48 dengan usia terbanyak 20-30 tahun. Tamu terbanyak mengaku baru satu kali menginap dan 60% tamu menginap karena berlibur. Seluruh variabel adalah valid dan reliabel. Data terdistribusi normal, tidak berhubungan multikolinieritas, dan tidak mengalami heteroskedastisitas. Nilai dari koefisien determinasi (R square) adalah 0.404 dan hasil Uji t seluruh variabel menunjukkan sig.<0,005. Nilai sig. variabel X1 dan X2 terhadap variabel Y sebesar 0.00. Kesimpulan penelitian bahwa, kualitas pelayanan dan kemampuan kerja karyawan berpengaruh positif terhadap kepuasan tamu.
Boosting Employee Engagement in Times of Changing Working Conditions: An Empirical Study Based on A Self-Determination Theory Perspective Siahaan, Ricky Daniel; Musadieq, Mochammad Al; Nurtjahjono, Gunawan Eko
The International Journal of Accounting and Business Society Vol. 32 No. 3 (2024): The International Journal of Accounting and Business Society (December 2024 -
Publisher : Accounting Department,

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ijabs.2024.32.3.849

Abstract

Purpose — This study aims to predict the factors that may boost and even generate voluntary employee engagement in the midst of changing working conditions to improve employee well-being and performance from a self-determination theory perspective. Design/methodology/approach — This study employs partial least squares structural equation modeling as a data analysis method. By judgmental sampling, the study model was analyzed using 150 surveys from cashiers in one of the regional offices of one of the SOEs in the financial services industry in Indonesia. Findings — This empirical study yielded two fundamental findings. First, autotelic personality, authentic leadership, and perceived organizational support significantly affect employee engagement and, in turn, significantly affect employee well-being and employee performance. Second, the results of this study contribute in several aspects, both theoretically and practically, particularly by offering a better understanding of the dynamic process of employee engagement. Theoretically, employee engagement is a form of individually controlled motivated behavior. Practically, to generate voluntary employee engagement, every employee needs to fulfill the three basic psychological needs of competence, autonomy, and relatedness - where the test results suggest that autotelic personality, authentic leadership, and perceived organizational support, respectively, may satisfy these three basic psychological needs. Practical implications — Empirical study findings suggest that perceived organizational support needs to be encouraged, specifically in implementing good human resources practices, if companies are committed to improving employee engagement in times of changing working conditions. Originality/value — This study provides an empirical-based framework that explains how the satisfaction of the three basic psychological needs of competence, autonomy, and relatedness may lead to voluntary employee engagement and, in turn, simultaneously promote employee well-being and employee performance. Keywords — Autotelic Personality, Authentic Leadership, Perceived Organizational Support, Employee Engagement, Employee Well-Being, Employee Performance, Self-Determination Theory. Paper type — Case study
The Influence of Organizational Culture on Employee Performance Through Job Satisfaction and Work Motivation as Intervening Variables Syamsiana, Syamsiana; Prasetya, Arik; Nurtjahjono, Gunawan Eko
International Journal of Artificial Intelligence Research Vol 7, No 1.1 (2023)
Publisher : STMIK Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v8i1.1122

Abstract

Low job satisfaction, work motivation and bad organizational culture will lead to decreased employee performance. This study aims to determine the determinants of decreased employee performance at BUMN PT. PLN Persero, Sulselrabar Region. The population of respondents in this study were employees of PT. PLN Persero for the Sulselrabar Region works in the fields of planning, trade and services, transmission and transportation distribution, generator sector, finance sector, HR sector and general affairs. Data analysis used the Partial Least Square (PLS) approach with the help of the WarpPLS program. PLS is a Structural Equation Modeling (SEM) equation model based on components or variants. The results showed that organizational culture variables had a significant effect on job satisfaction, job satisfaction had a significant effect on work motivation, and work motivation had a significant effect on employee performance. At the same time organizational culture has no significant effect on employee performance, organizational culture has no significant effect on work motivation, job satisfaction has no significant effect on employee performance. The implications of this research can be used to improve employee performance at PT. PLN Persero Sulselrabar Region through organizational culture, job satisfaction, and work motivation.
Integrating Financial Education and Digital Innovation to Enhance Financial Behavior in Heritage-Based Microenterprises in Malang City Abidin, Zahroh; Pamungkas, Maria Goretti Wi Endang Nirowati; Utami, Rachma Bhakti; Yuniarto, Saiful Rahman; Nurtjahjono, Gunawan Eko
Economics, Business, Accounting & Society Review Vol. 4 No. 3 (2025): Economics, Business, Accounting & Society Review
Publisher : International Ecsis Association

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55980/ebasr.v4i3.282

Abstract

The rapid growth of digital technology and the increasing importance of financial literacy have redefined entrepreneurial behavior, particularly among small business owners in developing countries. In Indonesia, many small and medium enterprises (SMEs) continue to face challenges in financial management and technology adoption, especially in heritage-based economies such as Kampoeng Heritage Kajoetangan, Malang City. This study aims to examine the relationship between financial education, digital innovation, and financial behavior among micro and small entrepreneurs operating within this cultural and economic setting. This research employs an explanatory quantitative design using survey data collected from 50 SMEs. The data were analyzed through Partial Least Squares (PLS) to test the structural relationships between the variables. The results reveal that both financial education and digital innovation have positive and significant effects on financial behavior, with financial education demonstrating a stronger influence. Entrepreneurs with higher financial literacy tend to exhibit more responsible financial decision-making, while digital innovation enhances financial efficiency and accessibility through technology-based operations. These findings underscore the complementary role of education and digital innovation in fostering rational and sustainable financial behavior among SMEs. The study highlights the importance of integrating financial literacy programs with digital capacity-building initiatives to strengthen entrepreneurial resilience. Policymakers are encouraged to design targeted interventions that expand access to financial education and digital infrastructure, particularly in cultural tourism areas where micro enterprises play a key role in local economic development.
The Influence Of Transformational Leadership And Work Environment On Satisfaction Work That Impact Employee Performance (Study on employees of PT Astra International Tbk Makassar City) Rahim, Muhammad Ainul Yakin; Raharjo, Kusdi; Nurtjahjono, Gunawan Eko
Jurnal Mamangan Vol 14, No 2 (2025): Special Issue
Publisher : LPPM Universitas PGRI Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22202/mamangan.v14i2.10269

Abstract

This research is motivated by the decline in employee job satisfaction and performance that has occurred in the last three years at PT Astra International Tbk Makassar City. This study aims to analyze the influence of transformational leadership and work environment on employee performance with job satisfaction as a mediating variable. This study uses an explanatory research method with a quantitative approach, where primary data were collected through distributing questionnaires to 112 employees and analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM). The results show that transformational leadership and work environment have a significant effect on job satisfaction. Furthermore, job satisfaction is proven to have a positive and significant effect on performance. The main findings reveal that transformational leadership does not have a significant direct effect on performance, but its effect is fully mediated by job satisfaction. Conversely, the work environment has a significant direct effect on job satisfaction and employee performance. In conclusion, efforts to improve employee performance can be carried out effectively through improving transformational leadership styles and creating a conducive work environment to increase job satisfaction, which in turn has a positive impact on performance
Co-Authors Abidin, Zahroh Arik Prasetya, Arik Hamidah Nayati Utami Kadarisman Hidayat Kusdi Raharjo Mochammad Al Musadieq Musadieq, Muh. Al Pamungkas, Maria Goretti Wi Endang Nirowati Putra, Oktora Bima Adi Rachma Bhakti Utami Rahim, Muhammad Ainul Yakin Saiful Rahman Yuniarto Siahaan, Ricky Daniel Syamsiana, Syamsiana Umar Nimran