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PENINGKATAN CARA BERKOMUNIKASI DENGAN PELANGGAN BAGI TENAGA PENUNJANG AKADEMIK (TPA) TELKOM SCHOOL Maya Ariyanti; gadang ramantoko; Eva Nurazizah
Charity : Jurnal Pengabdian Masyarakat Vol 5 No 2a (2022): Special Issue
Publisher : PPM Universitas Telkom

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/charity.v5i2a.5113

Abstract

Kondisi munculnya pandemi covid dua tahun ke belakang yang secara tidak langsung memaksa seluruh sistem pembelajaran termasuk didalamnya adalah layanan pendukung pembelajaran dilakukan secara daring. Fungsi-fungsi layanan pendukung perlu menyesuaikan sehingga tetap dapat memberikan pelayanan yang optimal dalam rangka mencapai kepuasan pelanggan yang optimal pula. Tenaga Penunjang Akademik (TPA) Telkom School perlu menyesuaikan untuk dapat berkomunikasi dengan pelanggan sebaik mungkin meskipun dalam kondisi pandemic. Pengabdian Masyarakat ini dilakukan dalam bentuk pelatihan cara berkomunikasi dengan pelanggan bagi TPA Telkom School Secara Online. Luaran dari pengabdian masyarakat ini adalah pemahaman Tenaga Penunjang Akademik (TPA) Telkom School tentang bagaimana serta pentingnya menyampaikan informasi dengan baik kepada konsumen utamanya ketika dilakukan secara daring.
Sejarah Perkembangan Pendidikan Islam di Nusantara: Studi Literatur Tentang Pondok Pesantren dan Madrasah Eva Nurazizah; Gita Astria; Faelasup Faelasup
Jurnal Miftahul Ilmi: Jurnal Pendidikan Agama Islam Vol. 2 No. 3 (2025): Juli : Jurnal Miftahul Ilmi: Jurnal Pendidikan Agama Islam
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/miftahulilmi.v2i3.161

Abstract

The article discusses about history and development of two main Islamic educational institutions in Indonesia, Islamic boarding schools and madrasahs are well-known educational institutions in the Islamic tradition. Islamic boarding schools, in particular, have existed as traditional institutions since the early period of Islam's spread throughout the Indonesian archipelago, with a dormitory-based education system and teaching of yellow books. Meanwhile, madrasahs emerged as a response to the need for more systematic and structured Islamic education, especially during the period of Islamic renewal and colonialism. Through a historical-descriptive approach. This paper examines the developmental trajectories and growth dynamics of the two institutions, as well as their important roles in shaping the identity and direction of Islamic education in Indonesia. The findings indicate that, despite differences in their educational approaches and systems, Islamic boarding schools and madrasahs function complementarily in fulfilling the roles of religious and social education within the community.
An Analysis of the PAI Curriculum in Enhancing Interreligious Tolerance at a Muhammadiyah Islamic Vocational High School Adityo Harjo Winoto Pamungkas; Eva Nurazizah; Anjani Putri Belawati Pandiangan; Silva Cahlia
Ngaji: Jurnal Pendidikan Islam Vol. 5 No. 2 (2025)
Publisher : Perkumpulan Sarjana Pendidikan Islam Indonesia (PSPII) Wilayah Kalimantan Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24260/ngaji.v5i2.104

Abstract

Abstract: This study aimed to examine the planning, implementation, and evaluation of the Islamic Religious Education (PAI) curriculum implemented at the Muhammadiyah Technical School within a multicultural learning context. It also investigated the contribution of the PAI curriculum implementation to the development and enhancement of interreligious tolerance among members of the school community. The study employed a descriptive qualitative approach. Data were collected through participatory observation, structured interviews, and document analysis involving PAI teachers, vice principals for curriculum affairs, and students at the Muhammadiyah Technical School. The findings indicated that the Muhammadiyah Technical School successfully integrated Islamic values into the curriculum without neglecting the principles of religious tolerance, by fostering an inclusive learning environment that encouraged respect for differences and interreligious collaboration.