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Djoko Priambodo
Institut Transportasi dan Logistik Trisakti
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation

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Kualitas Pelayanan Keselamatan Penerbangan Datunabolon Datunabolon; Wynd Rizaldy; Djoko Priambodo
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 5, No 2 (2019): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v5i2.802

Abstract

The purpose of this study is to determine the relationship between Employee Competence (Co) and Quality of Service (Ku) with Aviation Safety (Ks). This research was conducted at PT. Jasa Angkasa Semesta Tbk. Jakarta Export warehouse with n = 45 respondents decided to keep due to saturated samples. The method analysis was simple linear regression, multiple linear regression, simple correlation and partial correlation. The results of the research are as follows; (1) there is a positive correlation between employee competency (Ko) and flight safety (Ks), (2) there is a positive correlation between service quality (Ku) and flight safety (Ks), and (3) there is a positive correlation between employee competency and quality of service towards flight safety. Based on the results of the study, the flight safety can be improved by increasing employee competence and service quality.
Jumlah Penerbangan Terhadap Jumlah Penumpang pada Antrian Check In Counter Djoko Priambodo; Putri Silvia; Endang Wahyuni
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 5, No 3 (2019): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v5i3.806

Abstract

The purpose of this study is to determine the amount of flights and passengers at the Terminal 1A Check-in Counter at Soekarno Hatta Airport. The study used simple linear regression analysis techniques, correlations, determinant coefficient and hypothesis testing. The results of this study show that the regression coefficient analysis, -15859.152 + 164.628X constant of -15859.152 states that if there is no increase in the value of the variable amount of flights (X) then the amount of passengers at Check-in Counter Terminal 1A at Soekarno Hatta Airport will decrease -15859.152. It means that if there is no increase in the amount of flights, the amount of passengers at the Check-in Counter will decrease, whereas if there is an increase in the amount of flights, the amount of passengers at the Check-in Counter will increase. Correlation coefficient, states the price r = 0.943 means that the value of the amount of flights to the amount of passengers at the Check-in Counter is very strong. KP determinant coefficient = 88.9% means that there is an influence from variable amount of flights to the amount of passengers in the Check-in Counter at Terminal 1A at Soekarno Hatta Airport, because tcount> ttable (13,304> 2,074) then Ho is rejected and H1 is accepted, meaning partially there is a significant influence between the amount of flights on the amount of passengers in the Check-in Counter at Terminal 1A at Soekarno Hatta Airport.
Co-Authors Datunabolon Datunabolon Putri Silvia Wahyuni, Rr. Endang Wynd Rizaldy