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All Journal Jurnal Ilmu Manajemen (JIMMU) Jurnal Manajemen Bisnis Transportasi dan Logistik Lingeduca: Journal of Language and Education Studies
Nita Rosmala Dewi
Institut Transportasi Dan Logistik Trisakti
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences Transportation Other

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PUNCTUALITY DELIVERY OF EXPORT CARGO VIA SEA TRANSPORT TO PERFORMANCE OF EMPLOYEE AT LOGISTICS AND FREIGHT FORWARDING COMPANY Nita Rosmala Dewi; Voni Anisa Meidina; D.A Lasse
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 4, No 1 (2017): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v4i1.861

Abstract

The purpose of this study was to determine the cause of delay cargo and its effect on employee performance. Some business owners in Indonesia, conduct export and import that aims to expand its business branch or to obtain raw materials that are not available in the country to obtain higher quality products. Transportation is the transfer of people or goods from one place to another by using a vehicle driven by man or machine. Sea transport has been chosen by the business owners to send raw materials and finished goods belong to them. Nowadays, demand of export cargo by sea is increase, because shipping cargo using sea transport gives an affordable cost and has a greater capacity than other transport. The writer analyzes the influence of punctuality delivery of export cargo to the level of employee performance in PT Schenker Petrolog Utama, Surabaya branch. The writer used a simple linear regression method with quantitative approach to see the influence and between variables. The result of this research is by 43,4% delay cargo affected the performance of employees, and by 56,7% affected by other factors.
DETERMINASI KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PENUMPANG KAPAL RORO Nuruly, Shaqina; Setyawati, Aswanti; Dewi, Nita Rosmala; Sakti, Reza Fauzi Jaya; Susanto, Primadi Candra
Jurnal Ilmu Manajemen (JIMMU) Vol. 9 No. 1 (2024)
Publisher : Magister Manajemen Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jimmu.v9i1.21535

Abstract

Tujuan utama dari artikel ini adalah untuk memberikan pemahaman yang lebih dalam tentang faktor-faktor yang mempengaruhi loyalitas penumpang kapal RoRo, dengan fokus pada kualitas pelayanan dan kepuasan pelanggan. Melalui studi kasus yang cermat, artikel ini diharapkan dapat memberikan wawasan yang berharga bagi manajer perusahaan pelayaran dalam meningkatkan strategi layanan mereka dan memperkuat hubungan dengan pelanggan. Metode penelitian kualitatif dengan tinjauan pustaka melibatkan analisis berbagai sumber teks yang ada untuk memahami dan mengintegrasikan pengetahuan yang diperoleh tentang masalah penelitian. Pendekatan ini memungkinkan peneliti untuk mengidentifikasi kecenderungan, perdebatan, hipotesis, temuan, dan kesenjangan pengetahuan yang terkait dengan topik penelitian menarik yang sudah ada dalam literatur. Studi ini menunjukkan dari hasil literatur yang mendukung dari dua hasil penelitian maka kualitas pelayanan yang dirasakan oleh penumpang kapal RoRo berpengaruh signifikan terhadap kepuasan dan loyalitas pelanggan. Hal ini menekankan pentingnya bagi perusahaan pelayaran RoRo untuk meningkatkan kualitas layanan guna mempertahankan pangsa pasar dan loyalitas pelanggan. Selain itu, temuan ini mengonfirmasi hubungan positif antara kepuasan pelanggan dan loyalitas mereka terhadap perusahaan pelayaran.
Comparing the Effectiveness of Two Approaches in Learning English in Indonesia Dewi, Nita Rosmala; Rahman, Rashid; Farah, Rina
Lingeduca: Journal of Language and Education Studies Vol. 4 No. 1 (2025)
Publisher : Yayasan Pedidikan Islam Daarut Thufulah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/lingeduca.v4i1.2185

Abstract

The teaching of English as a foreign language in Indonesia continues to face challenges, particularly in identifying the most effective instructional approach. Previous studies have shown varying results when comparing communicative and grammar-based methods in language acquisition. This study aims to compare the effectiveness of two dominant approaches: the Communicative Language Teaching (CLT) method and the Grammar-Translation Method (GTM) in improving English proficiency among secondary school students in Indonesia. Employing a quasi-experimental design, this research involved 120 students divided into two equal groups, each receiving instruction based on one of the approaches over a period of 12 weeks. Pre-tests and post-tests were administered to measure students’ progress in reading, writing, listening, and speaking skills. The results indicated that the CLT group significantly outperformed the GTM group, particularly in speaking and listening components, while the GTM group showed marginally better results in grammar and reading comprehension. The findings suggest that while both methods have merits, CLT offers a more balanced improvement in communicative competence. This study contributes to the ongoing discourse on English pedagogy in EFL contexts and provides evidence-based recommendations for curriculum development in Indonesian schools.
Co-Authors Aswanti Setyawati D.A Lasse Farah, Rina Nuruly, Shaqina Primadi Candra Susanto Rahman, Rashid Sakti, Reza Fauzi Jaya Voni Anisa Meidina