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All Journal EKSYA: Jurnal Ekonomi Syariah Jurnal Ilmu Sosial Politik dan Humaniora
Abdullah Sani
STAI Jam’iyah Mahmudiyah Tanjung Pura Langkat
Economics, Econometrics & Finance

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PENGARUH LAYANAN MOBILE BANKING TERHADAP KEPUASAN NASABAH PT. BANK MUAMALAT INDONESIA, Tbk KANTOR CABANG BINJAI Mayang Julia Anggraini; Abdullah Sani; Arfan Harahap
EKSYA : Jurnal Ekonomi Syariah Vol. 3 No. 2 (2022): JURNAL EKSYA: JURNAL EKONOMI SYARIAH
Publisher : Program Studi Ekonomi Syariah Sekolah Tinggi Agama Islam Negeri Mandailing Natal

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This study focuses on the discussion of the influence of mobile banking services offered by PT. Bank Muamalat Indonesia, Tbk Binjai Branch Office on customer satisfaction using the mobile banking service. The purpose of this study was to determine the effect of mobile banking services on customer satisfaction, the magnitude of the influence of mobile banking services on customer satisfaction, and the relationship between mobile banking services on customer satisfaction at PT. Bank Muamalat Indonesia, Tbk Binjai Branch Office. The type of research carried out is quantitative research that emphasizes numerical data (numbers) which is processed by inferential statistical methods (performing analysis of relationships between variables by testing hypotheses). The source of the data for this research was obtained from the answers to the questionnaire given by the research respondents, namely customers who use mobile banking services at PT. Bank Muamalat Indonesia, Tbk Binjai Branch Office. Processing and in this study using computer programs SPSS and Microsoft Office Excel. The results of the study explain that there is a significant influence between mobile banking services on customer satisfaction, this is obtained from statistical results showing a significance value of 0.000 and tcount 9.571. Based on this, it can be stated that (0.000 < 0.05) and tcount > ttable (9.571 > 1.99085) then there is an effect of variable X on Y. Mobile banking services offered by PT. Bank Muamalat Indonesia, Tbk Binjai Branch Office affects customer satisfaction by 53.4%. There is a positive or in line relationship between mobile banking services and customer satisfaction of PT. Bank Muamalat Indonesia, Tbk Binjai Branch Office.
Konsep Maslahat Dalam Menyikapi Masalah Kontemporer (Studi Komparatif Al Thufi Dan Asy Syatibi) Fina Eldiana; Azhar; Abdullah Sani
Stigma Jurnal Ilmu Sosial Politik dan Humaniora Vol. 1 No. 2 (2022): Juli 2022
Publisher : Lembaga Riset Ilmiah

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This study aims to add to the scientific treasures in the field of Islamic law, especially maslahah mursalah in determining Islamic law according to the thoughts of Najmuddin At-Thufi and Asy Syatibi. The type of research used is library research with descriptive analytical approach. This study describes the opinion of Najmuddin At-Thufi and Asy Syatibi in the problem of maslahah mursalah in determining Islamic law. While the data source consists of two aspects, namely primary data and secondary data sources. The results of the study obtained that maslahah mursalah according to Najmuddin At-Thufi and Asy Syatibi. Setting reason higher than revelation or hadith because the basis of Islamic law is the benefit of humans, while the benefit itself can be achieved through reason. However, in this case At-Thufi and Asy Syatibi limit their use, in the use of maslahah it only applies in the field of mu'amalah and customs while in worship it has become a provision of Allah SWT. Because according to him, if there is a conflict between the text and maslahah, then what is prioritized in that context is maslahah. However, in the process of prioritizing maslahah over texts, the mechanism that must be followed is by means of takhsis and tabyin, not by erasing or abandoning the rules contained in the texts. Najmuddin At-Thufi and Asy Syatibi's view on maslahah is to set reason higher than revelation or hadith because the basis of Islamic law is benefit, while benefit itself can be achieved through reason.
Co-Authors Arfan Harahap Azhar Fina Eldiana Mayang Julia Anggraini