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All Journal EKSYA: Jurnal Ekonomi Syariah Jurnal Ilmu Sosial Politik dan Humaniora
Abdullah Sani
STAI Jam’iyah Mahmudiyah Tanjung Pura Langkat
Economics, Econometrics & Finance

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PENGARUH LAYANAN MOBILE BANKING TERHADAP KEPUASAN NASABAH PT. BANK MUAMALAT INDONESIA, Tbk KANTOR CABANG BINJAI Mayang Julia Anggraini; Abdullah Sani; Arfan Harahap
EKSYA : Jurnal Ekonomi Syariah Vol. 3 No. 2 (2022): JURNAL EKSYA: JURNAL EKONOMI SYARIAH
Publisher : Program Studi Ekonomi Syariah Sekolah Tinggi Agama Islam Negeri Mandailing Natal

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Abstract

This study focuses on the discussion of the influence of mobile banking services offered by PT. Bank Muamalat Indonesia, Tbk Binjai Branch Office on customer satisfaction using the mobile banking service. The purpose of this study was to determine the effect of mobile banking services on customer satisfaction, the magnitude of the influence of mobile banking services on customer satisfaction, and the relationship between mobile banking services on customer satisfaction at PT. Bank Muamalat Indonesia, Tbk Binjai Branch Office. The type of research carried out is quantitative research that emphasizes numerical data (numbers) which is processed by inferential statistical methods (performing analysis of relationships between variables by testing hypotheses). The source of the data for this research was obtained from the answers to the questionnaire given by the research respondents, namely customers who use mobile banking services at PT. Bank Muamalat Indonesia, Tbk Binjai Branch Office. Processing and in this study using computer programs SPSS and Microsoft Office Excel. The results of the study explain that there is a significant influence between mobile banking services on customer satisfaction, this is obtained from statistical results showing a significance value of 0.000 and tcount 9.571. Based on this, it can be stated that (0.000 < 0.05) and tcount > ttable (9.571 > 1.99085) then there is an effect of variable X on Y. Mobile banking services offered by PT. Bank Muamalat Indonesia, Tbk Binjai Branch Office affects customer satisfaction by 53.4%. There is a positive or in line relationship between mobile banking services and customer satisfaction of PT. Bank Muamalat Indonesia, Tbk Binjai Branch Office.
Konsep Maslahat Dalam Menyikapi Masalah Kontemporer (Studi Komparatif Al Thufi Dan Asy Syatibi) Fina Eldiana; Azhar; Abdullah Sani
Stigma Jurnal Ilmu Sosial Politik dan Humaniora Vol. 4 No. 2 (2025): Juli 2025
Publisher : Lembaga Riset Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/stigma.v4i2.68

Abstract

Penelitian ini bertujuan untuk menganalisis konsep maslahat dalam penetapan hukum Islam menurut Najmuddin Al-Thufi dan Asy-Syatibi serta relevansinya dalam menyikapi berbagai persoalan kontemporer. Penelitian ini menggunakan metode penelitian kepustakaan (library research) dengan pendekatan deskriptif-analitis. Sumber data terdiri atas data primer berupa karya-karya Al-Thufi dan Asy-Syatibi serta data sekunder yang berasal dari berbagai literatur pendukung. Hasil penelitian menunjukkan bahwa kedua tokoh sama-sama menempatkan maslahat sebagai tujuan utama syariat Islam dalam mewujudkan kemaslahatan manusia. Al-Thufi memberikan kedudukan yang sangat kuat terhadap maslahat, khususnya dalam bidang muamalah, bahkan dapat didahulukan atas nash dalam kondisi tertentu melalui mekanisme takhsis dan tabyin. Sementara itu, Asy-Syatibi memandang maslahat sebagai bagian integral dari maqashid syariah yang harus dipahami melalui keseluruhan dalil syariat secara komprehensif. Konsep maslahat yang dikembangkan kedua tokoh memiliki relevansi yang tinggi dalam menjawab berbagai persoalan hukum Islam kontemporer selama tetap berpedoman pada tujuan syariat.   This study aims to analyze the concept of maslahah in Islamic legal reasoning according to Najmuddin Al-Thufi and Asy-Syatibi and its relevance in addressing contemporary issues. This research employs a library research method with a descriptive-analytical approach. The data sources consist of primary data derived from the works of Al-Thufi and Asy-Syatibi and secondary data from supporting literature. The findings indicate that both scholars considered maslahah as the primary objective of Islamic law in achieving human welfare. Al-Thufi granted a strong position to maslahah, particularly in the field of muamalah, allowing it to take precedence over textual evidence under certain conditions through takhsis and tabyin mechanisms. Meanwhile, Asy-Syatibi viewed maslahah as an integral component of maqashid al-shariah that must be understood through a comprehensive interpretation of Islamic legal sources. The concept of maslahah developed by both scholars remains highly relevant in addressing contemporary Islamic legal issues while maintaining adherence to the objectives of Islamic law.
Co-Authors Arfan Harahap Azhar Fina Eldiana Mayang Julia Anggraini