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All Journal e-CliniC KOLONI Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Grace D. Kandou
Universitas Sam Ratulangi
Civil Engineering, Building, Construction & Architecture Health Professions Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Analisis Faktor-faktor yang Berhubungan dengan Waktu Tunggu Pelayanan di Poliklinik Rawat Jalan Rumah Sakit Sentra Medika Kabupaten Minahasa Utara Irene M. Sumayku; Karel Pandelaki; Grace D. Kandou; Paula G. Wahongan; Jeini E. Nelwan
e-CliniC Vol. 11 No. 1 (2023): e-CliniC
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35790/ecl.v11i1.44251

Abstract

Abstract: Waiting time is a potential component to cause unsatisfaction. The waiting time is used by patients to get services from the registration place to entering doctor's examination room. Observation at the research site indicated that there were still problems related to patients’ waiting time, especially outpatients. This study aimed to analyze certain factors related to waiting time for services at the outpatient clinic of Sentra Medika Hospital, North Minahasa Regency. This was a quantitative and analytical survey study using the cross-sectional design. This study was conducted at the Outpatient Clinic of Sentra Medika Hospital. The instrument used in this study was a questionnaire that had been tested for validity and reliability. The results obtained 353 patients as respondents. The statistical analysis indicated a correlation between knowledge (p=0.031) and administrative service (p=0.015) with waiting time but there was no correlation between infrastructure (p=0.793) and waiting time. In conclusion, the patient’s knowledge and administrative service are correlated with waiting time at outpatient clinic of Sentra Medika Hospital, North Minahasa Regency. Keywords: waiting time; hospital; outpatients Abstrak: Waktu tunggu pasien merupakan salah satu komponen yang potensial menyebabkan ketidakpuasan. Waktu tunggu digunakan oleh pasien untuk mendapatkan pelayanan dari tempat pendaftaran sampai masuk ke ruang pemeriksaan dokter. Hasil observasi di lokasi penelitian menunjukkan masih adanya masalah yang berhubungan dengan waktu tunggu pasien khususnya pasien rawat jalan. Penelitian ini bertujuan untuk menganalisis beberapa faktor yang berhubungan dengan waktu tunggu pelayanan di poliklinik rawat jalan Rumah Sakit Sentra Medika Kabupaten Minahasa Utara. Jenis penelitian ialah kuantitatif dengan rancangan penelitian survei analitik, menggunakan desain potong lintang. Penelitian dilakukan di poliklinik rawat jalan Rumah Sakit Sentra Medika Kabupaten Minahasa Utara. Responden penelitian berjumlah 353 pasien. Instrumen penelitian berupa angket yang telah diuji validitas dan reliabilitasnya. Hasil penelitian mendapatkan bahwa terdapat hubungan antara pengetahuan pasien (p=0,031) dan pelayanan administrasi (p=0,015) dengan waktu tunggu namun tidak terdapat hubungan antara sarana prasarana (p=0,793) dengan waktu tunggu. Simpulan penelitian ini ialah pengetahuan pasien dan pelayanan administrasi berhubungan dengan waktu tunggu di poliklinik rawat jalan Rumah Sakit Sentra Medika Kabupaten Minahasa Utara. Kata kunci: waktu tunggu; rumah sakit; pasien rawat jalan
Hubungan Antara Perilaku Pelaksanaan 4M Plus dengan Kejadian Penyakit Demam Berdarah Dengue di Puskesmas Tatelu Alfa Prisilia Maria Manua; Afnal Asrifuddin; Grace D. Kandou
KOLONI Vol. 5 No. 3 (2026): SEPTEMBER 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v5i3.1145

Abstract

Dengue fever is a disease caused by the dengue virus transmitted by the Aedes aegypti and Aedes albopictu mosquitoes. The incidence of dengue fever in Indonesia as of week 22 of 2022 was 45,387 cases, while deaths due to dengue fever reached 432 cases. The Ministry of Health reported that in Indonesia, cases of dengue hemorrhagic fever (DHF) reached 71,633 as of July 2020. According to data from the Minut Health Office (Dinkes), a total of 364 dengue fever cases were detected throughout 2024. The Tatelu Community Health Center (Puskesmas) is an area with a high dengue fever prevalence. In 2022, 27 cases were detected, increasing to 67 in 2023. In 2024, the number increased dramatically, reaching 110 cases between January and May 2024. This study aimed to analyze the relationship between the implementation of 4M Plus and the incidence of dengue fever at the Tatelu Community Health Center. The study used a quantitative method with an analytical observational study design, a cross-sectional study, and was conducted from February to March 2026. A sample of 71 people was selected based on inclusion and exclusion criteria using a purposive sampling technique. The Chi-square test yielded a p-value for the relationship between 4M Plus implementation and dengue fever incidence of 0.000. Based on this study, it can be concluded that there is a meaningful relationship between the implementation of 4M Plus and the incidence of DHF at the Tatelu Community Health Center.
Hubungan Antara Motivasi dengan Perilaku Self Medication dalam Pencegahan Kekambuhan Gastritis pada Pasien di Puskesmas Ranotana Weru Kota Manado Farel Kurrota Ayun Paputungan; Grace D. Kandou; Budi T. Ratag
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 5 No. 1 (2025): Maret : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v5i1.7376

Abstract

Gastritis is a common health problem in Indonesia, including in Manado City. Many patients manage gastritis symptoms through self-medication, often using over-the-counter and limited OTC drugs. This reflects a level of awareness but also underscores the need for proper education on drug selection, dosage, usage timing, and expiration awareness. Motivation plays a key role in influencing health decisions, including efforts to prevent gastritis recurrence. However, studies examining the link between motivation and self-medication behavior remain limited. This study aims to analyze the relationship between motivation and self-medication behavior in preventing gastritis recurrence among patients at Ranotana Weru Public Health Center, Manado City. It used a quantitative analytic observational method with a cross-sectional design. From a population of 123, a total of 94 respondents were selected as samples. Data were collected using validated and reliable questionnaires and analyzed using the Pearson correlation test in SPSS. Results showed a significant relationship between motivation and self-medication behavior (p = 0.015, r = 0.251), indicating a weak but positive correlation. Higher motivation was associated with a greater tendency to engage in self-medication as a preventive measure. However, self-medication should not be the first-line response. Professional medical consultation remains essential, especially if symptoms persist or worsen. Thus, education on the proper use, risks, and limitations of self-medication is crucial to support safer and more informed health decisions.
Co-Authors Afnal Asrifuddin Alfa Prisilia Maria Manua Budi T. Ratag Farel Kurrota Ayun Paputungan Irene M. Sumayku Jeini E. Nelwan Karel Pandelaki Paula G. Wahongan