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Journal : Journal of Information Systems Engineering and Business Intelligence

Enhancing the Comprehensiveness of Criteria-Level Explanation in Multi-Criteria Recommender System Rismala, Rita; Maulidevi, Nur Ulfa; Surendro, Kridanto
Journal of Information Systems Engineering and Business Intelligence Vol. 11 No. 2 (2025): June
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.11.2.160-172

Abstract

Background: The explainability of recommender systems (RSs) is currently attracting significant attention. Recent research mainly focus on item-level explanations, neglecting the need to provide comprehensive explanations for each criterion. In contrast, this research introduces a criteria-level explanation generated in a content-based pardigm by matching aspects between the user and item. However, generation may fall short when user aspects do not match perfectly with the item, despite possessing similar semantics.  Objective: This research aims to extend the aspect-matching method by leveraging semantic similarity. The extension provides more detail and comprehensive explanations for recommendations at the criteria level.    Methods: An extended version of the aspect matching (AM) method was used. This method identified identical aspects between users and items and obtained semantically similar aspects with closely related meanings.   Results: Experiment results from two real-world datasets showed that AM+ was superior to the AM method in coverage and relevance. However, the improvement varied depending on the dataset and criteria sparsity.  Conclusion: The proposed method improves the comprehensiveness and quality of the criteria-level explanation. Therefore, the adopted method has the potential to improve the explainability of multi-criteria RSs. The implication extends beyond the enhancement of explanation to facilitate better user engagement and satisfaction.  Keywords: Comprehensiveness, Content-Based Paradigm, Criteria-Level Explanation, Explainability, Multi-Criteria Recommender System
Sentiment Analysis on a Large Indonesian Product Review Dataset Romadhony, Ade; Al Faraby, Said; Rismala, Rita; Wisesty, Untari Novia; Arifianto, Anditya
Journal of Information Systems Engineering and Business Intelligence Vol. 10 No. 1 (2024): February
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.10.1.167-178

Abstract

Background: The publicly available large dataset plays an important role in the development of the natural language processing/computational linguistic research field. However, up to now, there are only a few large Indonesian language datasets accessible for research purposes, including sentiment analysis datasets, where sentiment analysis is considered the most popular task. Objective: The objective of this work is to present sentiment analysis on a large Indonesian product review dataset, employing various features and methods. Two tasks have been implemented: classifying reviews into three classes (positive, negative, neutral), and predicting ratings. Methods: Sentiment analysis was conducted on the FDReview dataset, comprising over 700,000 reviews. The analysis treated sentiment as a classification problem, employing the following methods: Multinomial Naí¯ve Bayes (MNB), Support Vector Machine (SVM), LSTM, and BiLSTM. Result: The experimental results indicate that in the comparison of performance using conventional methods, MNB outperformed SVM in rating prediction, whereas SVM exhibited better performance in the review classification task. Additionally, the results demonstrate that the BiLSTM method outperformed all other methods in both tasks. Furthermore, this study includes experiments conducted on balanced and unbalanced small-sized sample datasets. Conclusion: Analysis of the experimental results revealed that the deep learning-based method performed better only in the large dataset setting. Results from the small balanced dataset indicate that conventional machine learning methods exhibit competitive performance compared to deep learning approaches.   Keywords: Indonesian review dataset, Large dataset, Rating prediction, Sentiment analysis