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All Journal Jurnal Pariwisata Pesona Madaniya
Rudhi Achmadi
Universitas Asa Indonesia
Religion Humanities Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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Leadership dimension: increasing employee satisfaction and engagement in travel industry Nova Eviana; Rudhi Achmadi
Jurnal Pariwisata Pesona Vol 7, No 1 (2022): Edisi Juni 2022
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jpp.v7i1.7195

Abstract

Employee engagement becomes one of the most important driving factors in the success of business processes because it can provide high motivation for the employees' positive behavior and support the achievement of the travel company goals. Positive behavior includes striving to provide the best service and ensure consumer satisfaction. Various studies explain the relationship of employee engagement with leadership and employee satisfaction factors. This study aims to analyze the effect of leadership and employee satisfaction on fostering employee engagement. The research instrument used questionnaires as a data-gathering tool. About 77 travel agency employees participated as respondents based on accidental sampling techniques. Data analysis used SEM-PLS with Smart PLS software. The results showed that leadership affects  employee satisfaction and engagement. Leadership having fair behavior and being accommodative to the employees’ needs and interests will foster employee satisfaction, which ultimately affects employees engagement. Therefore, it is important for the company to improve the leadership factor
Pengelolaan Pemilihan Ketua RT: Langkah Menuju Transparansi dan Partisipasi Aktif Warga Setyo Widiarto; Rudhi Achmadi; Sulih Wahyudiono; Priyanto Priyanto; Nurti Rahayu
Madaniya Vol. 6 No. 1 (2025)
Publisher : Pusat Studi Bahasa dan Publikasi Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53696/27214834.1135

Abstract

Pemilihan Ketua Rukun Tetangga (RT) merupakan salah satu wujud nyata dari praktik demokrasi langsung di tingkat komunitas. Partisipasi warga dalam pemilihan tersebut dipengaruhi oleh berbagai faktor, salah satunya adalah kesadaran politik. Permasalahan yang muncul terkait kesadaran politik warga adalah rendahnya partisipasi dalam menggunakan hak pilih. Program PKM ini bertujuan untuk memberikan pendampingan dan edukasi dalam pengelolaan pemilihan Ketua RT guna mewujudkan sistem pemilihan yang transparan serta meningkatkan tingkat partisipasi warga. Metode yang digunakan dalam kegiatan ini adalah Participatory Rural Appraisal (PRA), yang dilaksanakan dalam empat tahap sesuai dengan fungsi manajemen POAC (Planning, Organizing, Actuating, dan Controlling). Hasil dari pelaksanaan PKM menunjukkan keberhasilan, yang tercermin dari tingginya tingkat partisipasi pemilih yang mencapai 72% serta tidak adanya penolakan terhadap Ketua RT terpilih.
Co-Authors Nova Eviana Nurti Rahayu Priyanto Priyanto Setyo Widiarto Sulih Wahyudiono