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All Journal TRANSIENT: Jurnal Ilmiah Teknik Elektro Indonesian Journal of Artificial Intelligence and Data Mining MULTIPLE: Journal of Global and Multidisciplinary Science Information System and Technology Journal of International Multidisciplinary Research
Bambang Winardi
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Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : Science Information System and Technology

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The Effect of System Security and User Trust on Online Transaction Decisions in E Commerce Bambang Winardi; ZM, Ajub Ajulian; Sinuraya, Enda Wista
West Science Information System and Technology Vol. 4 No. 01 (2026): West Science Information System and Technology
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsist.v4i01.2777

Abstract

This study aims to analyze the influence of system security and user trust on online transaction decisions in e-commerce in Indonesia. A quantitative research approach was employed, with data collected from 75 respondents using a structured questionnaire based on a Likert scale. The sampling technique used was purposive sampling, targeting individuals who have experience in conducting online transactions. Data were analyzed using SPSS version 25, including validity and reliability tests, classical assumption tests, and multiple linear regression analysis. The results show that system security and user trust have a positive and significant effect on online transaction decisions, both partially and simultaneously. System security also has a significant effect on user trust, indicating its role as a fundamental factor in building consumer confidence. The regression analysis reveals that system security and user trust significantly influence transaction decisions, with an adjusted R² value of 0.491. This indicates that 49.1% of the variation in online transaction decisions can be explained by the two variables. The findings suggest that enhancing security systems and strengthening user trust are essential strategies for e-commerce platforms to improve consumer participation and transaction behavior in Indonesia.
Co-Authors Ajub Ajulian ZM Ajub Ajulian ZM Arief Yanto Rukmana Aris Triwiyatno arnoto arnoto Dendy K. Pramudito Enda Wista Sinuraya Enda Wista Sinuraya Erlin Dolphina Karnoto Karnoto Karnoto Kraugusteeliana Kraugusteeliana Siti Zumrotun Khoiroh Tanti Widia Nurdiani Yani Parti Astuti