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Pengaruh Kualitas Layanan Pengaduan Publik di Pelayanan SIM Polda Metro Jaya DKI Jakarta Terhadap Kepercayaan Masyarakat Ridho, Arif; Nita, Surya; Fadri, Iza
JUDICIOUS Vol 4 No 2 (2023): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v4i2.1408

Abstract

Pengaduan masyarakat dalam pelayanan publik sering terjadi ketika ada ketidakpuasan atas layanan yang diberikan dan ketika pengaduan yang diajukan tidak ditangani secara memadai oleh petugas pengaduan. Dalam konteks ini, kepuasan masyarakat terhadap kinerja Kepolisian Negara Republik Indonesia (Polri) merupakan faktor kritis yang menjadi salah satu indikator utama keberhasilan Polri. Kinerja Polri tidak hanya dinilai berdasarkan standar internal, tetapi juga sangat dipengaruhi oleh tingkat kepuasan dan kepercayaan masyarakat. Penelitian ini bertujuan untuk mengeksplorasi pengaruh profesionalisme SDM Polri dan platform layanan pengaduan masyarakat terhadap kepuasan dan kepercayaan publik. Penelitian menggunakan metode kuantitatif deskriptif, di mana data dikumpulkan melalui survei online dan diolah menggunakan Structural Equation Modeling Partial Least Squares (SEM-PLS). Hasil penelitian menunjukkan bahwa Kualitas Layanan memiliki pengaruh signifikan terhadap kepercayaan publik dengan nilai T Statistik sebesar 1,982. Kinerja dari variabel Platform layanan menunjukkan pengaruh positif yang signifikan terhadap kepercayaan pengguna dengan nilai T Statistik 5,430. Selain itu, variabel platform terhadap kualitas layanan memiliki nilai T Statistik 5,128, menandakan adanya pengaruh positif dan signifikan. Namun, pada variabel Profesionalisme terhadap kepercayaan pengguna, ditemukan pengaruh positif tetapi tidak signifikan dengan hasil T statistik 1,677. Sementara itu, variabel Profesionalisme terhadap Kualitas Layanan menunjukkan pengaruh yang signifikan dengan Tstatistik 2,746. Kesimpulan dari penelitian ini menekankan pentingnya profesionalisme dan platform layanan pengaduan dalam meningkatkan kepercayaan dan kepuasan masyarakat terhadap pelayanan Polri. Temuan ini memberikan wawasan bagi Polri dalam upaya peningkatan kualitas layanan dan profesionalisme sumber daya manusianya untuk memenuhi harapan masyarakat.
Transformation of Dittipidkor towards the Police Corruption Eradication Corps: An Urgency Wigrhananto, Rizky Adhi; Setyabudi, Chairul Muriman; Fadri, Iza
POLICY, LAW, NOTARY AND REGULATORY ISSUES Vol. 4 No. 2 (2025): APRIL
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/polri.v4i2.1711

Abstract

This research aims to analyze the role of the Directorate of Corruption Crimes (Dittipidkor) Bareskrim Polri in combating corruption in Indonesia, examine the urgency of developing the organization into the Police Corruption Eradication Corps (Kortastipidkor), and identify factors considered in the development process. Corruption problems that are complex, massive, and involve various sectors require a more structured, focused and responsive handling. In this context, Dittipidkor Polri has a central role as the executor of law enforcement in synergy with other institutions such as the Corruption Eradication Commission and the Attorney General's Office. This research uses a qualitative approach with a field study method, through in-depth interviews with key informants such as the Head of the Renmin Subdivision of Dittipidkor and the Head of the Lempus Stamarena Polri, as well as analysis of legal and regulatory documents. This type of research is police management administration, with qualitative descriptive analysis techniques using the data triangulation method. The results showed that Dittipidkor plays a vital role in investigating corruption cases, but is hampered by various structural and resource constraints. Therefore, the transformation into Kortastipidkor is considered urgent to strengthen the effectiveness, professionalism and independence of handling corruption. Factors considered in organizational development include the legal basis, the need for structural reform, increasing HR competence, strengthening technology, and cross-agency coordination. With this transformation, it is hoped that Polri will be able to play a more strategic, responsive and accountable role in combating corruption in Indonesia.
Legal Protection for Crypto Asset Investors in Indonesia Within an Incomprehensive Regulatory Framework and its Implications for Legal Certainty Bahtera, Hendricka R A; Setiono, Joko; Fadri, Iza
Jurnal Greenation Sosial dan Politik Vol. 3 No. 3 (2025): Jurnal Greenation Sosial dan Politik (Agustus - Oktober 2025)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jgsp.v3i3.433

Abstract

The development of blockchain technology has given rise to crypto assets as a new investment instrument that has attracted the attention of the Indonesian public in recent years. However, the rapid growth of crypto investments has not been accompanied by a comprehensive regulatory framework, creating vulnerabilities to various legal, economic, and technical risks that could harm investors. This study aims to analyze the form of legal protection for crypto asset investors in Indonesia within the context of a still-limited regulatory framework, as well as to examine its implications for legal certainty in the digital asset sector. The research method used is a normative juridical approach, with secondary data sources in the form of laws and regulations, legal literature, and international comparisons. The analysis shows that legal protection for investors remains administrative and partial, as reflected in regulations such as Law No. 4 of 2023 on the Development and Strengthening of the Financial Sector (PPSK Law), Bappebti Regulation No. 8 of 2021, and Government Regulation No. 5 of 2021. The absence of specific dispute resolution mechanisms, fund return guarantees, and protection against market manipulation exacerbates the legal uncertainty faced by investors. Comparative studies with other countries such as Singapore, Japan, and the European Union highlight the importance of establishing an integrated regulatory framework that emphasizes consumer protection and strong oversight. This study recommends the drafting of a specific law on digital assets, expansion of the Financial Services Authority (OJK)’s authority, as well as the creation of dispute resolution mechanisms and investment insurance schemes to enhance legal certainty and public trust in the crypto asset sector.
Asset Recovery Mechanisms in Transnational Corruption Cases: Legal Frameworks and International Cooperation Challenges Mayora Pranata, Feabo Adigo; Setiono, Joko; Fadri, Iza
Jurnal Greenation Sosial dan Politik Vol. 3 No. 3 (2025): Jurnal Greenation Sosial dan Politik (Agustus - Oktober 2025)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jgsp.v3i3.442

Abstract

Asset recovery in transnational corruption cases has become an important issue in efforts to eradicate corruption crimes with cross-border impacts. The phenomenon of corruption, which is complex and organized in nature, often involves the concealment of assets in various jurisdictions, thus requiring a comprehensive legal mechanism and effective international cooperation. This research aims to analyze the legal framework for asset recovery both in Indonesia's national law and in the context of international instruments, as well as to evaluate the main challenges faced in its implementation. The approach method used is normative juridical by reviewing the latest legislation, such as Law Number 1 of 2023 on the Criminal Code, the Anti-Corruption Law, the Anti-Money Laundering Law, as well as international instruments such as the United Nations Convention against Corruption (UNCAC) and the recommendations of the Financial Action Task Force (FATF). The discussion covers the stages of asset recovery from identification, tracing, freezing, seizure, to the return of assets. It also discusses the role of related institutions such as the Corruption Eradication Commission (KPK), the Financial Transaction Reports and Analysis Center (PPATK), the Attorney General’s Office, the Police, and the Asset Recovery Center (PPA). The main obstacles identified include differences in legal systems between countries, slow mutual legal assistance procedures, lack of political will, and issues of transparency in the management of recovered assets. This research emphasizes that synergy between countries, legal harmonization, and strengthening of institutional accountability are the keys to the success of cross-border corruption asset recovery.