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All Journal JURNAL PENDIDIKAN KEPERAWATAN INDONESIA Jurnal Aisyah : Jurnal Ilmu Kesehatan Health and Technology Journal (HTECHJ)
Nurfika Asmaningrum
Faculty of Nursing, Universitas Jember
Dentistry Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Transcultural Communication Strategies in Nursing with Multicultural Clients in Hospital Settings: A Systematic Literature Review Reiza Agustina Wulandari; Nurfika Asmaningrum; Anisah Ardiana
JURNAL PENDIDIKAN KEPERAWATAN INDONESIA Vol 8, No 2 (2022): Volume 8, Nomor 2, December 2022
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jpki.v8i2.47326

Abstract

ABSTRACTIntroduction: A lack of nurse understanding of cultural diversity during nurse-patient communication may cause conflicts and misunderstandings. Objectives: To analyze nurse transcultural communication strategies with multicultural clients in hospitals. Methods: Systematic literature review incorporating four databases, including PubMed, Science Direct, Google Scholar, and ProQuest. Assessed Article quality based on JBI and MMAT. Results: A total of 47.848 articles were identified, and twelve articles analyzed highlight ten transcultural communication strategies, including the usage of language translators and interpreters, communication skills training, cultural competency training, initiative to learn a new culture, clarity of communication,  doing self-reflection, familiarizing to the patient, developing confidence, spending more time to consult, respecting and appreciating patient. Discussion: implementing transcultural communication strategies during nurse-patient interactions is important to achieve therapeutic communication goals. Conclusion: Transcultural communication enables nurses to understand and respond to patient needs effectively. The study suggests that nurses develop transcultural communication skills and competencies to practice intercultural communication during clinical care.ABSTRAKPendahuluan: Kurangnya pemahaman perawat atas keragaman budaya pasien selama komunikasi antar perawat-pasien dapat menyebabkan konflik dan kesalahpahaman, sehingga dibutuhkan strategi dalam komunikasi transkultural. Tujuan: Menganalisis strategi komunikasi lintas budaya perawat dengan klien multikultural di rumah sakit. Metode: Tinjauan literatur sistematis yang menggabungkan empat database termasuk PubMed, Science Direct, Google Scholar, dan ProQuest. Kualitas artikel dinilai berdasarkan JBI dan MMAT. Hasil: Sebanyak 47.848 artikel berhasil diidentifikasi. Dua belas artikel yang dianalisis ditemukan sepuluh strategi komunikasi lintas budaya meliputi: penggunaan penerjemah dan juru bahasa, pelatihan keterampilan komunikasi, pelatihan kompetensi budaya, memperjelas penekanan komunikasi, inisiatif untuk mempelajari budaya baru, mampu merefleksikan diri, mampu mengakrabkan diri, mengembangkan kepercayaan diri, meluangkan lebih banyak waktu untuk konsultasi, menghormati dan menghargai klien. Diskusi: Penerapan strategi komunikasi lintas budaya selama interaksi perawat-pasien penting untuk mencapai tujuan komunikasi terapeutik. Simpulan: Komunikasi lintas budaya memungkinkan perawat untuk secara efektif memahami dan menanggapi kebutuhan pasien. Studi ini menyarankan perawat harus mengembangkan kompetensi keterampilam komunikasi lintas budaya untuk mempraktikan komunikasi antar budaya selama perawatan klinis. 
Implementation of Discharge Planning for Hospitalized Children with Tonsillitis: A Case Study Yuzqi Rizqullah; Dicky Endrian Kurniawan; Nurfika Asmaningrum; A’Jalil Achbab
Health and Technology Journal (HTechJ) Vol. 1 No. 1 (2023): Februari 2023
Publisher : KHD Production

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (197.877 KB) | DOI: 10.53713/htechj.v1i1.4

Abstract

Tonsillitis, especially among hospitalized children, can cause worse impacts or complications. Dynamic, planned, and patient-centered nursing care is needed, which can be done by implementing discharge planning. This study aimed to analyze and evaluate the implementation of discharge planning among hospitalized children with tonsillitis. A case study method involving one patient and his family in the pediatric inpatient room; was carried out from April 3 to 6, 2022. The results of this study show that the implementation of discharge planning has been carried out following the theory. Discharge planning is carried out when the patient enters until the patient returns with stages assessment to evaluation; besides that, from the implementation of discharge planning, there is an increase in parents' knowledge about disease and skills about the importance of a healthy lifestyle and nutrition/dietary pattern in children. This study concludes that discharge planning is important in providing nursing care because it can increase independence, knowledge, and skills in healing and maintain the patient's health status. It was needed for a more detailed discharge planning assessment format because this study only includes studies that focus on tonsillitis patients and are linked to theory. If it is implemented on patients with different diagnoses, it is necessary to update the assessment format.
Model Hospital Company Image Pride-Based Organizational Behavior Dodi Wijaya; Iis Rahmawati; Nurfika Asmaningrum; Kholid Rosyidi Muhammad Nur
Jurnal Aisyah : Jurnal Ilmu Kesehatan Vol 8, No 1: March 2023
Publisher : Universitas Aisyah Pringsewu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (925.451 KB) | DOI: 10.30604/jika.v8i1.1601

Abstract

Introduction: The globalization era makes the hospital service industry competition even higher, which requires hospital management to develop strategies to face competition. The efforts made by the hospital in the face of this competition by encouraging staff to engage in Organization Citizenship Behavior (OCB). Nurses as health workers who provide care to patients play an important role in being involved in OCB to build a positive image of the hospital. More and more staff involved in OCB can improve service efficiency, and patient satisfaction, and provide positive value to Hospital's Corporate Image (HCI). Objective: This study aims to compile an OCB-based HCI model. Materials and Methods: This study used an analytical observational design with a cross-sectional approach. The study sample involved 260 patients spread across five plantation hospitals that are members of the Indonesia Healthcare Corporation in The Eastern Salient of Java, East Java Province, Indonesia. Variables consist of 7 latent variables and 25 indicators.  Inferential analysis using SEM PLS. Results: The results showed that (1) the determinants of OCB were influenced by employee factors, company factors, and customer factors, (2) employee factors had the most influence on OCB which had a positive impact on HCI, (3) OCB was a mediating variable between employee and HCI factors, (4) OCB had a strong influence on HCI. Conclusion: The OCB-based HCI model is a model that is influenced by employee factors through good nurse interpersonal communication to improve nurses' OCB behavior through tolerance behavior (sportsmanship) to create a positive hospital image. Plantation hospitals in Indonesia that are members of the Indonesia Healthcare Corporation need to start thinking about efforts to improve employee factors through the competence of interpersonal communication of nurses in providing services to patients.
Co-Authors Anisah Ardiana A’Jalil Achbab Dodi Wijaya Endrian Kurniawan, Dicky Muhammad Nur, Kholid Rosyidi Rahmawati, Iis Reiza Agustina Wulandari Yuzqi Rizqullah