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All Journal Community Empowerment
Ni Luh Christine Prawitha Sari Suyasa
Universitas Dhyana Pura, Badung, Indonesia
Arts Humanities Education Public Health Social Sciences

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English for hospitality training at Warung Pantai Seseh Putu Chrisma Dewi; Putu Chris Susanto; Ni Luh Christine Prawitha Sari Suyasa
Community Empowerment Vol 7 No 12 (2022)
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31603/ce.7931

Abstract

Beachside restaurant is one of Bali's popular tourism industries right now. One of them is Warung Pantai Seseh, a restaurant and MSME that is located in Seseh Beach, Badung Regency. The primary problem is a lack of English communications skills in the hospitality. To enhance excellent service to tourists, steps to increase English proficiency also are required. Implementation methods used include a pre-test, training, and a post-test which was attended by 11 Warung Pantai Seseh employees. The employees of Warung Pantai Seseh have improved their knowledge and skill in English for hospitality as a result of the community service. Results from the post-test indicate that 81.8% of employees have good English for hospitality skills, with a minimum score of 80.
Co-Authors Putu Chris Susanto Putu Chrisma Dewi