Community Empowerment
Vol 7 No 12 (2022)

English for hospitality training at Warung Pantai Seseh

Putu Chrisma Dewi (Universitas Dhyana Pura, Badung, Indonesia)
Putu Chris Susanto (Universitas Dhyana Pura, Badung, Indonesia)
Ni Luh Christine Prawitha Sari Suyasa (Universitas Dhyana Pura, Badung, Indonesia)

Article Info

Publish Date
31 Dec 2022

Abstract

Beachside restaurant is one of Bali's popular tourism industries right now. One of them is Warung Pantai Seseh, a restaurant and MSME that is located in Seseh Beach, Badung Regency. The primary problem is a lack of English communications skills in the hospitality. To enhance excellent service to tourists, steps to increase English proficiency also are required. Implementation methods used include a pre-test, training, and a post-test which was attended by 11 Warung Pantai Seseh employees. The employees of Warung Pantai Seseh have improved their knowledge and skill in English for hospitality as a result of the community service. Results from the post-test indicate that 81.8% of employees have good English for hospitality skills, with a minimum score of 80.

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Journal Info
Community Empowerment
Website

Abbrev

ce

Publisher

Universitas Muhammadiyah Magelang

Subject

Arts Humanities Education Public Health Social Sciences

Description

Community empowerment is a medium for academicians, government, private companies, and social institutions to communicate community empowerment activities. Each published article is expected to provide new insights and inspire activities elsewhere on related ...