Garuda - Garba Rujukan Digital

Competencies of Travel Department Students in e-Commerce- Based Business Yenni Susanto; Mukarramah Machmud; Darmayasa Darmayasa; Masri Ridwan; Aris Baharuddin
PINISI Discretion Review Volume 6, Issue 1, September 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v6i1.42926

Contributing to research on industrial revolution 4.0 era , this study investigates e-commerce practices carried out by tourist travel businesses in relation to the preparation of human resources in the tourism education sector. Key informant managers in two cities, Bali and Yogyakarta were interviewed to explore their adopted employee training and development models. The resulting data, triangulated by informal observation and document study, were analyzed using a theoretical framework that emphasizes seven indicators of interdependent employee development. The findings indicate that the global-oriented education management will be able to answer various needs in the job market through curriculum reconstruction with a digital human approach.

Pelatihan Pengelolaan Produk Perjalanan Wisata di Desa Wisata Kabupaten Enrekang Windra Aini; Amirullah Amirullah; Mukarramah Machmud; Muh Rusdi; Ruth Rinda; Atriana Djabbar; Sri Maryati
PADAIDI: Journal of Tourism Dedication Vol. 1 No. 1 (2024): Januari-Juni
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/padaidi.v1i1.114

Kabupaten Enrekang memiliki 25 desa wisata yang tersebar di seluruh daerah kecamatan. Kehadiran desa wisata ini diharapkan dapat meningkatkan kesejahteraan masyarakat melalui pemberdayaan potensi desa melalui kepariwisataan. Salah satu komponen penting dari kehadiran desa wisata adalah membuat paket wisata. Penyusunan paket wisasta menjadi hal yang penting karena mampu mensinergikan potensi desa secara merata. Berdasarkan hal tersebut, maka kegiatan pengabdian masyarakat program studi Usaha Perjalanan Wisata – Politeknik Pariwisata Makassar membuat pelatihan/bimbingan teknik pengembangan produk paket wisata. Metode yang digunakan adalah ceramah dan simulasi. Hasil pelatihan ini menunjukkan adanya peningkatan pemahaman peserta terhadap peran penting produk paket wisata dan peserta telah dapat menyusun paket wisata desanya sendiri.

Pelatihan Pengelolaan Produk Perjalanan Wisata di Desa Wisata Kabupaten Enrekang Windra Aini; Amirullah Amirullah; Mukarramah Machmud; Muh Rusdi; Ruth Rinda; Atriana Djabbar; Sri Maryati
PADAIDI: Journal of Tourism Dedication Vol. 1 No. 1 (2024): Januari-Juni
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/padaidi.v1i1.114

Kabupaten Enrekang memiliki 25 desa wisata yang tersebar di seluruh daerah kecamatan. Kehadiran desa wisata ini diharapkan dapat meningkatkan kesejahteraan masyarakat melalui pemberdayaan potensi desa melalui kepariwisataan. Salah satu komponen penting dari kehadiran desa wisata adalah membuat paket wisata. Penyusunan paket wisasta menjadi hal yang penting karena mampu mensinergikan potensi desa secara merata. Berdasarkan hal tersebut, maka kegiatan pengabdian masyarakat program studi Usaha Perjalanan Wisata – Politeknik Pariwisata Makassar membuat pelatihan/bimbingan teknik pengembangan produk paket wisata. Metode yang digunakan adalah ceramah dan simulasi. Hasil pelatihan ini menunjukkan adanya peningkatan pemahaman peserta terhadap peran penting produk paket wisata dan peserta telah dapat menyusun paket wisata desanya sendiri.

ANALISIS ANALISIS PENGARUH LINGKUNGAN KERJA DAN BEBAN KERJA TERHADAP KINERJA KARYAWAN DALAM PELAYANAN PADA PT MANDALA TOURS & TRAVEL DI MAKASSAR Maslinda Asse; Mukarramah Machmud; Renold
J-TRUE: Journal of Travel and Leisure Vol. 2 No. 2 (2025): J-TRUE: Journal of Travel and Leisure
Publisher : P3M Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study aims to analyze the influence of work environment and workload on employee performance in service delivery at PT Mandala Tours & Travel in Makassar. Specifically, the objectives of this study are: (1) to analyze the influence of the work environment on employee performance in service delivery; (2) to analyze the influence of workload on employee performance in service delivery; and (3) to analyze the simultaneous influence of work environment and workload on employee performance in service delivery.. The research employed a quantitative approach, involving two independent variables: work environment (X?) and workload (X?), and one dependent variable: employee performance (Y). The data were collected using a questionnaire instrument based on a Likert scale. The population of this study comprised all employees of PT Mandala Tours & Travel, totaling 12 individuals, all of whom were also used as the research sample through a saturated sampling technique. Data collection was carried out using questionnaires, and the data were analyzed using multiple linear regression with the assistance of SPSS software. The findings indicate that the work environment has a partially positive and statistically significant effect on employee performance. In contrast, workload does not have a significant partial effect on employee performance. However, when tested simultaneously, the work environment and workload collectively exert a significant influence on employee performance. Based on these findings, it is recommended that the company continuously improve the quality of the work environment and manage workloads effectively to enhance the overall quality of service performance.

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