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All Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Progress in Social Development ENVIBILITY: Journal of Environmental and Sustainability Studies
Iwed Mulyani
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Economics, Econometrics & Finance Environmental Science Social Sciences

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Community Satisfaction Analysis towards Corporate Social Responsibility Program of PT Kilang Pertamina Internasional Dumai Unit Mukhammad Fatkhullah; Syauqiy Ridlo Robbiy; Iwed Mulyani
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 6, No 1 (2023): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v6i1.7456

Abstract

This study measures the Community Satisfaction Index towards the Corporate Social Responsibility Program of PT Kilang Pertamina Internasional Dumai Unit (RU II Dumai) in 2022. The unit of analysis for this study is the beneficiaries of the CSR program consisting of the Tuna Fishermen Community, Palas Jaya Cultivation Community, and the Natural Farmer Community. Researchers use guidelines from the Ministry of Administrative and Bureaucratic Reform (PERMENPAN & RB) No. 14 of 2017 in compiling indicators to determine the value of the satisfaction index. The responses collected were then tabulated and analyzed using descriptive statistical analysis methods. The research results show that the Community Satisfaction Index for the Corporate Social Responsibility Program through 44 respondents is 3.39, or 84.68 after conversion. It can be concluded that the Community Satisfaction Index for the RU II Dumai CSR Program in 2022 is categorized as "Excellent" with an "A" grade. Based on data from the 14 processed elements, the lowest score for the element of response to input and suggestions from the public is 3.2 or 79.0 after conversion, which is in the range of 62.51-81.25 with a "B" grade. Therefore, companies need to increase responsiveness to input and suggestions from the community to develop CSR programs. 
Coastal Abrasion Disaster Mitigation Strategy in Dumai City through Community Empowerment Program Santosa, Fajar Julian; Agustiawan; Audina Reihan; Iwed Mulyani; Muhammad Raushan Fikri; Muhammad Farid Arifani; Ramadhan Imam Dzaky; Anggoro Seto Priambodo; Gatra Wiraandika
ENVIBILITY: Journal of Environmental and Sustainability Studies Vol. 2 No. 1 (2024): March
Publisher : Prospect Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55381/envibility.v2i1.343

Abstract

Abrasion is a process of coastline erosion due to continuous increase in sea waves that causes land loss and damages coastal ecosystems. Abrasion on the coast of Dumai City has caused various problems including land loss, difficult access for fishermen to go to sea, and damage to fishing boats due to exposure to abrasion waves. This study was conducted using a qualitative descriptive approach with cases in the coastal area of ​​Dumai City in Mundam Village. Data collection was carried out through in-depth interviews with 5 informants, observation, and documentation to strengthen the data collected. Interactive model data analysis was used in this study. The results of the study showed that the mitigation strategy carried out on the coast of Dumai City used an empowerment approach by raising awareness of coastal communities about the dangers of abrasion which not only impacts land erosion, but can further threaten the livelihoods and lives of fishermen. This activity includes several stages: (1) rehabilitation and planting of mangroves; (2) construction of breakers and wave breakers; (3) strengthening communities through education and training; and (4) monitoring and evaluation.
FISHERMAN COMMUNITY SATISFACTION ANALYSIS TOWARDS PERTAMINA REFINERY UNIT DUMAI CSR PROGRAM: ANALISIS KEPUASAN MASYARAKAT NELAYAN TERHADAP PROGRAM CSR PERTAMINA REFINERY UNIT DUMAI Audina Reihan; Iwed Mulyani; Mukhammad Fatkhullah
Progress In Social Development Vol. 4 No. 2 (2023): July 2023
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/psd.v4i2.72

Abstract

Penelitian ini bertujuan untuk mengukur kepuasan masyarakat nelayan terhadap program CSR yang dilakukan oleh PT Kilang Pertamina Internasional (KPI) Refinery Unit (RU) II Dumai di sektor kelautan dan perikanan. Metode penelitian yang digunakan adalah survei dengan menggunakan kuesioner yang diberikan kepada anggota Kelompok Nelayan Tuna. Peneliti menggunakan pedoman Peraturan Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi (Permen Pan & RB) No. 14 tahun 2017 dalam menyusun indikator untuk mengukur indeks kepuasan. Hasil penelitian menunjukkan indeks kepuasan masyarakat nelayan terhadap program CSR KPI RU II Dumai sebesar 3,43 atau 86,31 setelah dikonversi. Interpretasi dari hasil tersebut adalah bahwasanya masyarakat “Sangat Puas” dengan kinerja CSR KPI RU II Dumai di sektor kelautan dan perikanan. Namun, perusahaan perlu memperkuat komunikasi dan fleksibilitas terkait pengembangan program CSR, sehingga program yang ada sesuai dengan kebutuhan, dapat menyelesaikan masalah, serta mengakomodir kepentingan masyarakat.
Co-Authors Agustiawan Anggoro Seto Priambodo Audina Reihan Gatra Wiraandika Muhammad Farid Arifani Muhammad Raushan Fikri Mukhammad Fatkhullah Ramadhan Imam Dzaky Santosa, Fajar Julian Syauqiy Ridlo Robbiy