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Community Satisfaction Analysis towards Corporate Social Responsibility Program of PT Kilang Pertamina Internasional Dumai Unit Mukhammad Fatkhullah; Syauqiy Ridlo Robbiy; Iwed Mulyani
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 6, No 1 (2023): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v6i1.7456

Abstract

This study measures the Community Satisfaction Index towards the Corporate Social Responsibility Program of PT Kilang Pertamina Internasional Dumai Unit (RU II Dumai) in 2022. The unit of analysis for this study is the beneficiaries of the CSR program consisting of the Tuna Fishermen Community, Palas Jaya Cultivation Community, and the Natural Farmer Community. Researchers use guidelines from the Ministry of Administrative and Bureaucratic Reform (PERMENPAN & RB) No. 14 of 2017 in compiling indicators to determine the value of the satisfaction index. The responses collected were then tabulated and analyzed using descriptive statistical analysis methods. The research results show that the Community Satisfaction Index for the Corporate Social Responsibility Program through 44 respondents is 3.39, or 84.68 after conversion. It can be concluded that the Community Satisfaction Index for the RU II Dumai CSR Program in 2022 is categorized as "Excellent" with an "A" grade. Based on data from the 14 processed elements, the lowest score for the element of response to input and suggestions from the public is 3.2 or 79.0 after conversion, which is in the range of 62.51-81.25 with a "B" grade. Therefore, companies need to increase responsiveness to input and suggestions from the community to develop CSR programs. 
Oasis of Tourism in the Middle of Palm Plantations: The Survival Strategy of Small Farmers "Pusaka Tani Sidomulyo" Humaira; Maulana Rizky Wijaya; Diana Santi; Syauqiy Ridlo Robbiy
ENVIBILITY: Journal of Environmental and Sustainability Studies Vol. 1 No. 2 (2023): Agustus
Publisher : Prospect Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55381/envibility.v1i2.197

Abstract

Farmers in developed and some developing countries have good financial stability. The size of the cultivated area is the key to the level of welfare of farmers, the more land that is managed, the greater income that will be obtained. In the end, it can provide Economic stability for the farmers themselves. On the other hand, 41% of farmers in developing countries can be categorized as small farmers who do not have enough income. Smallholder farmers here can be categorized as farmers with a cultivated area of approximately 1 hectare of land. In fact, FAO as a high-ranking organization that concentrates on agriculture and plantations states "small farmers need other side jobs to make ends meet". The above facts show the need for intervention from various parties in helping small farmers, especially in dealing with these problems. One of the community empowerment programs carried out by PT Pertagas OSSA is to keep small farmers alive with agricultural and plantation fields and businesses through social safety nets by creating other business units. Some of the business units that are used as social safety nets are:  1) utilization of empty bunch waste into mushroom growing media and organic fertilizer, 2) empowerment of women in productive Economic fields, 3) encouraging the creation of Eco edu tourism, 4) utilization and management of resources to meet basic water needs, and 5) utilization and management of infrastructure resources such as fishing ponds, swimming pools, selfie locations as tourist destinations in the middle of the plantation.