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All Journal Journal Of Management Science (JMAS) Dinasti International Journal of Education Management and Social Science
Rieza Melinda
Universitas Internasional Batam, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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Analysis of the implementation of operational risk management in vegetarian culinary business Adi Wilyanto; Angelina Julia Renaldi; Eni Valentina; Richmond Richmond; Rieza Melinda
Junal Ilmu Manajemen Vol 6 No 1 (2023): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

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Abstract

This study aims to analyze, evaluate and overcome the risk management faced by "Amicable Cafe" in developing its culinary business to achieve sales or profit targets. The method used in this research analysis is a qualitative method, namely by observing, analyzing, and interviewing related to operational activities and to find out how operational risk management is implemented by Amicable Cafe, so that it can carry out operational activities more effectively and can manage risks that are exist properly, precisely and in accordance with the level of risk faced. Based on the results of observations and interviews, operational risk can be caused by human resources or technical errors. Actions taken by Amicable Cafe to anticipate this risk by conducting direct supervision to avoid errors in the production process that cause losses. Employee control and operational systems are also in accordance with the capabilities of each employee, so that the level of effectiveness in production is always under control. Anticipation implemented by Amicable Café in avoiding risks, one example is by providing training in advance to new employees to avoid the risk of human error in café operations. This research is useful for MSME business actors, especially the culinary business, in anticipating risks that can occur in their business.
The Role of Organizational Resilience in the Influence of Transformational Leadership and Employee Engagement on Organizational Performance Agustinus Setyawan; Rieza Melinda; Alden Nelson
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i2.3637

Abstract

The main objective of this study is to investigate how transformational leadership and employee engagement impact organizational performance in the logistics industry, with organizational resilience as a mediator. Using quantitative method, this study focuses on hypothesis testing. The study population consists of managerial level employees of logistics companies in Batam. Sample selection involved proportional representation of employees across different companies in the industry. Hypothesis testing showed significant relationships between the variables, with support for five of the seven hypotheses, consistent with previous research and offering empirical validation for the relationships examined. R-square values indicate a moderate relationship, suggesting that organizational performance is strongly influenced by organizational resilience, and vice versa, although other factors may also contribute to this dynamic.
Co-Authors Adi Wilyanto Angelina Julia Renaldi Eni Valentina Nelson, Alden Richmond Richmond Setyawan, Agustinus