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All Journal JAM : Jurnal Aplikasi Manajemen Business Management Analysis Journal (BMAJ)
Sri Hindah Pudjihastuti, Sri Hindah
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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PENGEMBANGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) MELALUI PENINGKATAN WORKPLACE SPIRITUALITY DAN ISLAMIC WORK ETHICS Pudjihastuti, Sri Hindah; Astuti, Endang Dwi
Business Management Analysis Journal (BMAJ) Vol 2, No 2 (2019): Business Management Analysis Journal (BMAJ)
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/bmaj.v2i2.3878

Abstract

The purpose of the study was to determine the impact of workplace spirituality (organizational spirituality and individual spirituality) on organizational citizenship behavior (OCB), with Islamic work ethics as an intervening variable. The population in this study are professionals consisting of teaching staff and company managers. The respondents who participated were 200 professionals. The results showed that the organizational spiritual dimension has significant influence on Islamic work ethics and OCB. In addition, Islamic work ethics has a significant influence on OCB. However, the dimensions of individual spirituality have no influence on Islamic work ethics or OCB. The implication of the results of the study shows the important role of Islamic work ethics in mediating the relationship between workplace spirituality and OCB. In addition, OCB development for professionals can be done with a spirituality approach that is organizational in nature and also by increasing Islamic work ethics.
Uncovering the Power of Consumer Involvement: How Perceived Quality Drives E-Commerce Behavior? Asyhari, Asyhari; Pudjihastuti, Sri Hindah; Alfionita, Vina; Othman, Azmahani Yaacob
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.14

Abstract

Consumer involvement is an important factor in shaping consumer behavior, such as purchase intention, satisfaction, and loyalty. However, scholars have not explored its impact on e-commerce. This study aims to investigate the impact of consumer involvement, which consists of opinion-seeking, product variety, and product involvement, on perceived quality and e-commerce behavior. A quantitative research design uses 300 respondents from Oclo Official consumers in Semarang City. Data analysis using Partial Least Square Structural Equation Model (PLS-SEM) with SmartPLS version 4.0.9. The findings revealed that opining-seeking, product variety, and involvement have a positive effect on perceived quality. Other findings demonstrated that perceived quality has a positive effect on e-commerce behavior. Finally, the result concluded that perceived quality can mediate relationship factors in e-commerce behavior. The implication of this study offers new insights into the importance of consumer involvement in e-commerce. The most important implication is that e-commerce businesses must enhance perceived product quality, as it directly influences customer behavior, such as purchase intention, satisfaction, and loyalty. Companies can strengthen long-term relationships with consumers by offering a wider variety of products and maintaining high quality.
Co-Authors Asyhari Asyhari, Asyhari Endang Dwi Astuti, Endang Dwi Othman, Azmahani Yaacob Vina Alfionita, Vina