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All Journal JURNAL EDUCATION AND DEVELOPMENT Concept: Journal of Social Humanities and Education Jurnal Ilmu Sosial dan Humaniora Jurnal Riset Sosial Humaniora dan Pendidikan
Indra Syahputra Marpaung
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Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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ANALISIS SISTEM PELAYANAN PUBLIK DI KANTOR KECAMATAN PADANGSIDIMPUAN BATUNADUA Tri Eva Juniasih; Indra Syahputra Marpaung
Jurnal Education and Development Vol 11 No 1 (2023): Vol.11 No.1. 2023
Publisher : Institut Pendidikan Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (276.698 KB) | DOI: 10.37081/ed.v11i1.4433

Abstract

Pelayanan publik dapat dinilai berdasarkan kualitas sistem pelayanan tersebut dan tingkat kepuasan masyarakat terhadap pelayanan yang diperoleh. Adapun tujuan dari penelitian ini adalah untuk mengetahui kualitas system pelayanan publik yang dilakukan oleh kantor kecamatan Padangsidimpuan Batunadua, faktor penghambat dan faktor pendukung, tingkat kepuasan masyarakat terhadap pelayanan, serta solusi dalam peningkatan pelayanan. Metode yang digunakan dalam penelitian ini adalah analisis deskriptif kualitatif. Hasil penelitian diperoleh bahwa sistem pelayanan pegawai yang dialami masyarakat termasuk dalam kategori Cukup dimana masyarakat memberikan tanggapan positif terhadap sistem pelayanan dengan persentase 73,8% dan pegawai 87,2% kategori Baik. Terdapat faktor pendukung dalam pelayanan publik di kantor kecamatan padangsidimpuan batunadua yaitu motivasi, sadar dengan tanggungjawab, dan adanya kesempatan untuk naik jabatan dan reward. Melalui observasi, wawancara, dan angket yang dibagikan diperoleh kesimpulan bahwa masyarakat merasa puas dengan peyananan yang diterima. Solusi untuk peningkatan kualitas sistem pelayanan publik di kantor kecamatan Padangsidimpuan Batunadua yaitu upaya pemberian pelatihan kepada pegawai, membuat prosedur pelayanan yang sesuai standar, melakukan kegiatan pengembangan budaya agar pegawai sadar dengan nilai-nilai kelembagaan, serta membuka ruang dan waktu kepada masyarakat untuk mampu menggali potensi kewirausahaan melalui program kerja kantor kecamatan.
Peran Satuan Polisi Pamomg Praja dalam Penertiban Pedagang Kaki Lima di Kabupaten Padang Lawas Wildan Ma’ruf Dalimunthe; Wawan Patriansyah; Indra Syahputra Marpaung
Jurnal Ilmu Sosial dan Humaniora Vol. 1 No. 2 (2025): APRIL-JUNI 2025
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/bs2z4k82

Abstract

Penelitian ini bertujuan untuk mengetahui peran Satuan Polisi Pamong Praja Kabupaten Padang Lawas dalam penertiban Pedagang Kaki Lima di Kabupaten Padang Lawas tahun 2024.Jenis penelitian yang digunakan dalam penelitian ini merupakan kualitatif dan tipe penelitian yang digunakan adalah deskriptif yang dimana jenis dan tipe penelitian ini menjelaskan secara rinci bagaimana peran Satpol PP dalam menertibkan pedagang kaki lima di Kabupaten Padang Lawas. Hasil penelitian diketahui peran Satpol PP Kabupaten Padang Lawas sebagai regulatory role, keunggulannnya meliputi: pelaksanaan tugas sudah mengikuti Standar Operasional Prosedur yang berlaku, Peran Satpol PP Kabupaten Padang Lawas sebagai enabling role, kelemahannya meliputi : waktu pelaksanaan penertiban PKL jarang dilakukan, kelebihannya (1) sikap petugas dalam melakukan penertiban menggunakan pendekatan persuasif, (2) tidak adanya denda untuk mengambil barang sitaan memberatkan PKL. Peran Satpol PP Kabupaten Padang Lawas sebagai direct role, meliputi : (1) kegiatan pengawasan dilaksanakan tiap hari dan memberikan himbauan langsung kepada PKL, (2)petugas Satpol PP Kabupaten Padang Lawas sering melakukan komunikasi dengan PKL , (3) PKL dan pedagang ritel dapat mengajukan keluhan dan sarannya kepada Satpol PP Kabupaten Padang Lawas
Efektivitas Penerapan E-Government Dalam Mewujudkan Smart City Di Kabupaten Tapanuli Selatan Indra Syahputra Marpaung; Nurbaya Harianja; Muallim Hasibuan; Rosina Harahap
Concept: Journal of Social Humanities and Education Vol. 2 No. 3 (2023): September : Concept: Journal of Social Humanities and Education
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/concept.v2i3.552

Abstract

In the current era of globalization and digital, fast, precise and accurate information services are needed. One of the technologies that must be applied in government agencies is the implementation of e-government which refers to the development of national e-government, and is adapted to the conditions that exist in each government agency. The aim of this e-government is to improve the quality of service and especially to realize the smart city which is currently being discussed. One of the districts that has recently implemented a smart city is the South Tapanuli district. So that in this study an analysis of the application of e-government in realizing smart cities will be carried out with the aim of knowing the process of implementing e-government policies, implementing smart cities that focus on the community, and to find out the obstacles or obstacles in the implementation of e-government. The results of the study explain that the implementation of e-government in South Tapanuli district is indeed very effective in realizing smart cities in the midst of increasingly sophisticated technological developments. This is shown by the achievement of smart city aspects, although not optimal. In the implementation of e-government there are still a number of weaknesses, obstacles and challenges because the implementation in South Tapanuli district is still relatively new. These obstacles include the inadequate availability of human resources, the level of public capacity regarding e-government is still very low. Supporting factors for e-government implementation are full government support through regulations and established financial support.
Implementasi Kode Etik dalam Mewujudkan Mahasiswa Berkarakter dan Berprestasi Rina Tiur Lona; Indra Syahputra Marpaung; Nurbaya Harianja ; Aris Munandar Harahap
RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan Vol. 2 No. 1 (2024): Januari: RISOMA : Jurnal Riset Sosial Humaniora dan Pendidikan
Publisher : Asosiasi Ilmuwan Pendidikan, Sosial, dan Humaniora Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/risoma.v2i1.46

Abstract

The current problem is that in an increasingly sophisticated era, student ethics are increasingly decreasing. One of the tasks of higher education is to create students with character and achievements. Thus, this research will examine the implementation of the student code of ethics and its implications in creating students with character and achievements. The aim of this research is to find out the process of implementing the code of ethics and its implications for students. The method used in this research is descriptive qualitative. The conclusion of this research is that the implementation of the student code of ethics has gone well and has positive implications in creating students with character and achievements, namely 70.71%. From the results of implementing the code of ethics, students have their own character and achievements which are viewed from aspects of student character and aspects of student achievement. In implementing the code of ethics, there are supporting and inhibiting factors.
Co-Authors Aris Munandar Harahap Muallim Hasibuan Nurbaya Harianja Nurbaya Harianja  Rina Tiur Lona Rosina Harahap Tri Eva Juniasih Wawan Patriansyah Wildan Ma’ruf Dalimunthe