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SOSIALISASI IMPLEMENTASI SISTEM KEHADIRAN KARYAWAN TERINTRAGRASI GEOTAGGING PADA PT. KOOKMIN CARD FINANSIA MULTI FINANCE Markani Pato; Ramlah P; Nurnaningsih Nurnaningsih; Syaharullah Disa; First Wanita; Neneng Awaliah; Asnimar Asnimar; Mursalim Mursalim; Amran Amiruddin
JURNAL PENGABDIAN MANDIRI Vol. 2 No. 2: Februari 2023
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Employees of PT Kookmin Card Finansia Multi Finance, still uses traditional methods is fingerprint where are have various limitations and weaknesses such as making a marketing employee assigned outside the company to come to the office first to make kehadiran. This study aims to create a Geotagging Integrated Attendence System at PT Kookmin Card Finansia Multi Finance to make it easier for marketing employees to do kehadiran and documentation by providing gps access to find out the location. And the company can monitor employees on duty outside the company. The system development method used in this research is the Rapid Application Development (RAD) method. The RAD method is a system development method with a relatively short processing time. This data was obtained through, 1) Field Research, 2) Direct interviews with marketing, 3) Documentation. The system development method used in this research is the Rapid Application Development (RAD) method. The RAD method is a system development method with a relatively short processing time. Based on the test results using the UAT (User Acceptance Tens) testing technique, 84% of the 21 respondents obtained results, so it was declared feasible based on the tests carried out
THE EFFECT OF LIFE INSURANCE CLAIM FILING SYSTEM DEVELOPMENT ON INCREASING CUSTOMER SERVICE PERFORMANCE (CASE STUDY: PT. ASURANSI ALLIANZ LIFE INDONESIA KPM. MAKASSAR) Markani Pato; Lilis Sugianti; Askar Askar; Febri Hidayat Saputra; Asrul Asrul; Mashud Mashud; Asnimar Asnimar; Muhammad Resha; Neneng Awaliah
Proceedings of the 1st International Conference on Social Science (ICSS) Vol. 2 No. 1 (2023): Proceedings of the 2nd International Conference on Social Science (ICSS)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/icss.v2i1.87

Abstract

Customer comfort is absolute and needs to be fully attentive to improving service performance, especially companies in the service sector. Submission of life insurance claim pt. Allianz Life Indonesia Insurance still uses conventional methods where when the customer wants to submit an insurance claim, the customer must visit the branch office, website or contact the head office to get information on what requirements are needed to submit a claim. This problem requires a flexible system application that helps customers in submitting claims and companies in processing customer data. This study aims to create a claim submission information system for PT. Allianz Life Indonesia Insurance KPM. Makassar to make it easier for customers to reach claim submissions without having to visit a branch office. Data obtained by: 1. Field research, 2. Interview with PT. Allianz Life Insurance Indonesia. System development using RAD (Rapid Application Development) model. System development using the RAD (Rapid Application Development) model. This model has 3 stages, namely 1. Requirement Planning, 2. Design 3. Implementation. The results showed that the results of testing with the UAT (User Acceptance Testing) technique were obtained by 82,75% of 26 respondents including admins, pimipinan and customers. The test results, it shows that the information system for submitting life insurance claims is declared feasible and can improve customer service performance
Modernizing Student Enrollment Processes through Web-Based Systems: A Case Implementation at MA Al-Aqsha Massaile Listia Utami; Markani Markani; Neneng Awaliyah; Asnimar Asnimar; Kamoru Sabitu; Saifullah Saifullah
Ceddi Journal of Education Vol. 4 No. 1 (2025): June
Publisher : Yayasan Cendekiawan Inovasi Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56134/cje.v4i1.58

Abstract

The rapid advancement of information technology has significantly influenced the transformation of administrative processes in the education sector. At MA Al-Aqsha Massaile, the student admission process had previously been conducted manually, leading to data management inefficiencies, extended queues, and delays in selection result announcements. This study aims to design and implement a web-based student admission information system to enhance efficiency, accuracy, and user satisfaction. The research adopted a qualitative and system development approach, involving interviews with school administrators to identify workflow challenges, followed by system development using the waterfall model. System testing and evaluation were conducted through user trials involving 30 respondents, including prospective students, parents, and school staff. The results indicate that 93.3% of users rated the system as "very effective" in simplifying the registration process, while 90% found the user interface intuitive and easy to navigate. Furthermore, 86.7% of respondents agreed that the system reduced errors in data input and improved the overall registration experience. These findings confirm that the web-based system significantly improves administrative efficiency and user experience in student admissions. Future recommendations include integrating the system with academic databases and implementing mobile-friendly features to support wider accessibility.