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Briansyah Setyo Wiyono
Universitas Muhammadiyah Malang
Computer Science & IT Engineering

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Pengukuran Usability Dan Perbaikan Website Beasiswa Balikpapan Menggunakan Metode USE Questionnaire dan Think Aloud Andini Wilda Ananda; Ilyas Nuryasin; Briansyah Setyo Wiyono
Jurnal Repositor Vol 5 No 2 (2023): Mei 2023 (In Press)
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/repositor.v5i2.1413

Abstract

Website Beasiswa Balikpapan merupakan sistem informasi yang dikembangkan oleh Pemerintah Kota Balikpapan melalui APBD anggaran. Website ini digunakan untuk mempermudah calon pendaftar dalam melakukan pendaftaran secara online. Website Beasiswa Balikpapan masih banyak kekurangan yang dipunyai dari segi kemudahan pemakaian serta efisiensi lewat pengalaman pengguna. Untuk mengurangi permasalahan tersebut, maka penelitian ini bertujuan untuk mengetahui hasil analisis aspek usability pada website Beasiswa Balikpapan menggunakan metode USE Questionnaire dan Think aloud serta memberikan saran perbaikan interface pada website Beasiswa Balikpapan menggunakan guidelines U.S. Department of Health and Human Services (HHS). Metode USE Questionnaire terdiri dari 4 Parameter Usefulness, Ease of Use, Ease of Learning dan Satisfaction. Hasil dari penelitian ini menujukan bahwa pengukuran presentasi kelayakan desain lama yaitu 60,039. Pada saat melakukan perbaikan antarmuka sesuai dengan saran responden pada pengujian Think Aloud, website diukur menggunakan desain baru menjadi 82,509. Hal ini dapat dikatakan pengukuran usability mengalami peningkatan yang signifikan. Sebelumnya berada pada kategori “cukup” menjadi “sangat layak”.
Perancangan Sistem Informasi Pengaduan RSUD Dr.Soedarsono Pasuruan Berbasis Website Dengan Menggunakan Metode Waterfall: Bahasa Indonesia Nirma Dwi Wulansari Nirma; Gita Indah Marthasari; Briansyah Setyo Wiyono
Jurnal Repositor Vol 5 No 3 (2023): Agustus 2023
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/repositor.v5i3.1566

Abstract

This research is the development of a website-based information system on complaints from RSUD dr.R.Soedarsono, Pasuruan City. Complaints in hospitals are still done manually, so far, complaints are only made face to face and using a suggestion box, where the patient must write and go to the hospital first to give advice, of course this is very impractical. This study aims to produce a system design that can help solve problems in the hospital complaint system which is still done manually, so that it is often lost or errors in inputting data are still not tracked properly, this is important to do so that it can be handled properly and can also make it easier for the public to send criticism and suggestions for hospital services that can be accessed online. The concept used in making this website applies the concept of Electronic Customer Relationship Management (E-CRM) with the method used in making this application is the waterfall model Software Development Life (SDLC) software development method. This method has several stages, namely analysis, design, implementation, testing and maintenance. It is called a waterfall because the stages that are passed must wait for the completion of the previous stage and run sequentially. System testing using Black Box Testing and User Acceptance Test (UAT). The results of the research contained in the design of the complaint information system at the dr.R.Soedarsono Hospital, Pasuruan City, were able to provide information that could be accessed anywhere and anytime and also made it easier for patients to send criticism and suggestions online.
Co-Authors Andini Wilda Ananda Gita Indah Marthasari Nirma Dwi Wulansari Nirma Nuryasin, Ilyas